Ratings based on 918 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Disappointed
Posted Mar. 2, 2024 on HotelsThe pool is closed until April. The reason for the visit was to use the pool with my special needs daughter extremely disappointing that nothing was said or on the website.
Comment from Hotel Management
Mar. 3, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for your feedback. We do apologize for the inconvenience this may have caused you. We have posted the information on our website as well as ensured our reservations department is aware of this closure. We hope that in lieu of the pool the customer service and cleanliness of the hotel was still to your satisfaction. Again, we apologize, and we hope you will give us another try in the not-too-distant future.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for your rating. We hope to see you again soon.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for rating us during your recent stay. We appreciate your business, and we hope the next time you visit we can earn top scores.
by A traveller
Posted Feb. 26, 2024 on Expedia
We have stayed here quite a few times on our annual
Trip to Florida. It is a great property and great breakfasts. This visit we were greeted by Brooke at
The front desk
She went out of her way to satisfy our requirements.
In today's world her service was exceptional and we appreciate her for that
We are seniors and take notice to exceptional courtesy and service!
Comment from Hotel Management
Mar. 19, 2024 by T. Garvin, Hotel Management
Dear Valued Guest,Thank you for rating us 5 out of 5. We appreciate your comments about our team and hotel. Especially, taking time to mention, Brooke, as one of the team members who stood out during your stay. We strive extremely hard to make sure every guest is special, and it appears we have done this. We appreciate your business, and we look forward to having you stay with us again.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for your rating. we hope to see you again soon.
by A traveller
Posted Feb. 24, 2024 on Expedia
The pool and hot we not open, the web site stated otherwise. False advertisement!!
Comment from Hotel Management
Mar. 8, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, We do apologize the pool was not open during your recent stay. Our banner and information have been posted since the 1st week of February. We understand this may be an inconvenience however, we want our guests to have the best possible experience with our pool while they are here, and these repairs were necessary. We should be opening in another month and we would loved for you to come back and visit. We apologize again and hope to see you in the not too distant future.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for your rating. We hope to see you again soon.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for rating us during your recent stay. We appreciate your business, and we hope to see you again soon.
by A traveller
Posted Feb. 16, 2024 on Expedia
Walking distance to restaurants
Comment from Hotel Management
Mar. 8, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for rating us during your recent stay. We appreciate your business, and we hope to see you again soon.
by A traveller
Posted Feb. 14, 2024 on Expedia
Close to tons of shopping and food. Traffic was terrible.
Comment from Hotel Management
Mar. 3, 2024 by T. Garvin, Hotel Management
Dear Valued Guest, Thank you for your feedback. We are delighted we received top scores during your visit. We hope to see you again soon.
