Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 14 mars 2019 sur Expedia
Nice and quiet. Fast and efficient service. Very good for the rating.
par un voyageur
moyen pour étape
Publié le 25 sept. 2018 sur HotelsHotel juste pour étape d'une nuit.
Chambre propre et spacieuse avec grand lit.
Salle de bain assez petite. Pas de petit déjeuner.
Proche sortie d’autoroute et grand parking.
Le cran de sécurité de la porte de la chambre était cassé donc impossible de le mettre. Pas très rassurant au vue de certaines personnes sur le parking.
Aucun wifi dans la chambre alors que wifi gratuit mais il ne passe absolument pas dans la chambre.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
I didn't even check in.
Nasty dirty and disgusting
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHILADELPHIA - OXFORD VALLEY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will visit any of our other brand locations, in the future. Sincerely, Red Roof Management
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Anne,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Philadelphia - Oxford Valley and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Dwight, We at the RED ROOF INN PHILADELPHIA - OXFORD VALLEY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
par un voyageur de Morrisville
Publié le 5 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Ricard. The staff and I at the Red Roof Inn Philadelphia - Oxford Valley appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
par un voyageur
Outdated but nice
Publié le 26 déc. 2023 sur HotelsWorth the price they charge for sure some peeling paint and outdated areas in the room but nothing major. Staff was friendly other people were loud obviously no control over that tho
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Skylar,Thank you for the feedback following your recent stay at the RED ROOF INN PHILADELPHIA - OXFORD VALLEY. You highlighted our staff was friendly and the rate was worth it. However, there was some peeling paint and outdated areas in the room and some noisy guests. Nevertheless, we appreciated your 8/10 scoring. Know that we value you as our guest and your business with us here at Red Roof.Thank you again feedback.Sincerely,Red Roof Management
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Jeffrey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Philadelphia - Oxford Valley and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur de Morrisville
Publié le 6 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Antnio,RediResponse Specialist, Gestion de l’hôtel
Hello Ricard,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHILADELPHIA - OXFORD VALLEY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Affordable prices and convenient location to everything in the area.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN PHILADELPHIA - OXFORD VALLEY. Nicole, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our affordable prices and convenient location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Nicole, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
