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The Ritz-Carlton, Philadelphia

5.0 star property
5-star luxury hotel near Pennsylvania Convention Center

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Photo gallery for The Ritz-Carlton, Philadelphia

Exterior
View from property
Meeting facility
Children's activities
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

View in a map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Reading Terminal Market
    ‪6 min walk‬
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Rittenhouse Square
    ‪8 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Lounge

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Luxury Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Club Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Philadelphia

Center City stay.Within a 15-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Rittenhouse Square. Also, Reading Terminal Market is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • Reading Terminal Market - 6 min walk - 0.6 km
  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Rittenhouse Square - 8 min walk - 0.7 km
  • Liberty Bell Center - 14 min walk - 1.3 km
  • Philadelphia Museum of Art - 3 min drive - 2.5 km

Getting around

  • Philadelphia University City Station - 4 min drive
  • 15th St. Tram Stop - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 26 min drive

Restaurants

  • ‪Barcade - ‬2 min walk
  • ‪La Colombe Coffee Roasters - ‬2 min walk
  • ‪McGillin's Olde Ale House - ‬2 min walk
  • ‪The Capital Grille - ‬1 min walk
  • ‪Lucky Strike Philadelphia - ‬1 min walk

About this property

The Ritz-Carlton, Philadelphia

5-star luxury hotel near Pennsylvania Convention Center
The Ritz-Carlton, Philadelphia offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Philadelphia. Parking is available for a fee.

This 5-star Philadelphia hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 31 levels
  • Meeting rooms
  • Built in 2000
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 314863

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, amenities
Checking in took at least 15 minutes after I was being helped at the counter. No idea why as I had no questions or issues. Being charged $4 for an ice cube at the bar was frustrating, partly b/c it's ridiculous and partly b/c it's not transparent. You order an $18 drink and it shows up as $22 without a line item comes across as price gauging.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Room staff was great. Very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Springfield

Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Lobby, the Restaurant is fabulous we had a great meal. The hotel, need refurbishing!!! Super sad to see how it has declined ! Room service came with a Black polyester table cloth ( horribly cheap). We had a huge room, no seating except desk chair. I asked them to bring up some chairs as my husband was recovering from surgery, we got 2 very old mixed matched chairs….. had to put a sheet on them. The young man that brought them was very nice, attentive and apologetic of the condition. Ritz shouldn't ruin the Ritz Experience de ruined like this
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience!
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room just felt run down. Not very clean in the slightest.
Stayed 1 night in May 2025

10/10 Excellent

Atia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I arrived to the Ritz Carlton to celebrate a friend’s birthday. Upon check in we were upgraded to a Luxury Suite with Club Lounge amenities. We were treated so kind , had brunch at Aquiermo and had a great time! I will definitely come back and try the spa. The staff was friendly, the hotel was clean, and the ambience was beautiful! Looking forward to book Boozy Tea and staying over night again.
Boozy Tea
View from the room
Stayed 1 night in May 2025

6/10 Okay

Pamela

Disliked: Property conditions & facilities
I
Stayed 1 night in May 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were amazing
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Amenities
Very comfortable with excellent service
Stayed 2 nights in May 2025

4/10 Poor

Teresa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never heard the word ‘no’ as many times as I heard it at this property…No, sorry we can’t do that…No, you’ll have to ask someone else for that…No, we don’t offer that…No,no,no. The only ‘no’ I will remember is the “No, I will never stay at this property again”. As a frequent Ritz Carlton customer, I can say that I was highly disappointed with the service at almost every touch point— from the front desk to the concierge to the restaurant. So happy it was just a one night stay!
Stayed 1 night in May 2025

8/10 Good

Jesse

Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the whole team!
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and accommodating. We enjoyed breakfast at their restaurant. The room was clean and spacious with a great view of downtown. The bed was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Hyun J

I don't know why you call it Ritz-Carlto. It doesn't meet the standard. It should be just three or four star hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Superior in every way
Stayed 1 night in May 2025

8/10 Good

Neomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was as you would expect the Ritz Carlton to be.
Stayed 1 night in Apr 2025

8/10 Good

Michael, West Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a large hotel in a very busy area, great for walking to restaurants, it had a nepresso machine in room but no pods housekeeping should know how to restock for next guest
Stayed 1 night in Apr 2025

10/10 Excellent

mady

Stayed 2 nights in Apr 2025

10/10 Excellent

Jobran

Business traveller, Travelled with group
Liked: Cleanliness, amenities
5 star
Stayed 3 nights in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, room comfort

Nice Stay but Plain Room

Overall, the stay was great! Everyone was very nice and accommodating. The bar and lobby area were amazing. Location everything! The views from my corner king room were stunning and made everything worth it… I was a little disappointed with the dated and plain condition of the room itself. It was my first time staying at a Ritz and I guess maybe I was expecting the best room ever.
Stayed 1 night in Apr 2025

4/10 Poor

Karl

Travelled with partner
My girlfriend and I were in town and stayed at The Ritz Carlton Philadelphia. The property looked elegant and inviting on their Instagram page as well as on the internet which was the main reason I picked The Ritz Carlton instead of The Four Seasons at Comcast Center, however it didn’t seem to be that way when I arrived at the property. My other main concern was that one African American front desk associate who was not so pleasant and had a negative attitude during check in. I asked the lady a few significant questions and she seemed disinterested in giving assistance. Both Men’s and Women’s bathroom (according to my girlfriend) in the lobby were also not maintained and in disrepair. I am a big fan of The Ritz Carlton and the service it offers since I’ve been to a few in the country, but the one in Philadelphia needs to uphold the prestige and the top tier service that I believe the brand still stands for.
Stayed 3 nights in Apr 2025