Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
3.5-star hotel near Desert Botanical Garden

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Restaurant
Point of interest
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.6 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(95 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.6 km
  • El Zaribah Shriners Auditorium - 15 min walk - 1.3 km
  • Salt River - 2 min drive - 1.9 km
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.9 km
  • Papago Park - 2 min drive - 2.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Burger King - ‬6 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1027 out of 1864 reviews
Rating 8 - Good. 379 out of 1864 reviews
Rating 6 - Okay. 248 out of 1864 reviews
Rating 4 - Poor. 112 out of 1864 reviews
Rating 2 - Terrible. 98 out of 1864 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service
Comfy bed, quiet - I’m a frequent business traveler and find that the “nicest” of hotels don’t always deliver on comfort and/or a quiet sleep. Crowne Plaza Phoenix delivered, and it was nice to bring my small dog this trip as part of our wider family vacation to AZ. Would recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing from the very start and they had our ready once we arrived and ill be back using the same hotel when I visited Arizona in the future
Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I booked this hotel on a 3rd party site because the reviews were great. I was not impressed. The biggest positive was the front desk staff. Very welcoming and friendly. The neighborhood was decent but even the front desk agent told me to be cautious at night since it was just myself and daughter. It was a good location for a concert at Mortgage Matchup, a free train ride that stops right outside the hotel. Sadly, the hotel itself was disappointingly dirty, dark, dingy. Hair all over the bathroom which was definitely not mine. Dusty, old furniture. Poor lighting in the halls. Dishes sat near the ice machine for two days and were starting to smell. I would not stay here again. The only redeeming factor is the kind front desk agent.
Very dirty bathroom with hair all over the floor that was definitely not mine
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Parking y breakfast are not free. Staff is friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chantelle

Liked: Cleanliness
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
The experts was very nice! Everyone was great from the front desk to the bartenders Everyone was just great
Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Stayed 1 night in Nov 2025

10/10 Excellent

Bernice, riverside

Stayed 1 night in Nov 2025

8/10 Good

LAURA

Stayed 1 night in Nov 2025

6/10 Okay

Lillias, Aberdeen

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bathtub in the room was gross. Did not want to use the shower. I did take a picture. We got in around 1:30am so I didn’t say anything.
The shower was extremely dirty.  We did not use it.  If this is not dirt that can be cleaned, then this showed be fixed/replaced.
Stayed 1 night in Nov 2025

6/10 Okay

Levi

Stayed 1 night in Nov 2025

10/10 Excellent

Pono

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

6/10 Okay

Miguel

Travelled with partner
Disliked: Amenities, property conditions & facilities
Older property. Served its purpose for one night. Front staff was friendly. Room smelled like mildew and mold.
Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good! I even asked for toothpaste and tooth brush, because this was not a planned overnight. Service was great. Food good- very busy place. We stay there often for the great shuttle service back and forth to the airport! No airport noice. I would like my receipt please
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Rooms are spotless and staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Brandi

Stayed 1 night in Nov 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness
Did not stay long enough to suggest
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

4/10 Poor

Olukayode

Business traveller
Disliked: Cleanliness, staff & service
I was not a great experience
Stayed 5 nights in Nov 2025