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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Family-friendly Mediterranean resort with 7 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Property preview
3 restaurants, breakfast served
3 bars/lounges, poolside bar
7 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
11111 N 7th St, Phoenix, AZ, 85020
  • Place, Lookout Mountain Golf Club
    ‪3 min walk‬
  • Place, North Mountain Park
    ‪12 min walk‬
  • Place, Phoenix Convention Center
    ‪19 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

7.6 out of 10
Good
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(28 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location)

7.2 out of 10
Good
(15 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(28 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area

Grand Suite, 2 Bedrooms

  • 214 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

8.0 out of 10
Very good
(30 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

7.6 out of 10
Good
(21 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

7.6 out of 10
Good
(29 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.6 out of 10
Excellent
(151 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(97 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

North Mountain stay.A stay at this North Mountain resort places you within 9 miles (15 km) of Grand Canyon University and 12 miles (20 km) of Phoenix Art Museum. Children's Museum of Phoenix and Arizona Science Center are within 12 miles (20 km).
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Lookout Mountain Golf Club - 3 min walk - 0.3 km
  • North Mountain Park - 12 min walk - 1.0 km
  • Grand Canyon University - 14 min drive - 14.3 km
  • Phoenix Convention Center - 19 min drive - 24.0 km
  • State Farm Stadium - 27 min drive - 33.4 km

Getting around

  • 19th Avenue/ Dunlap Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Liberty Tavern - ‬4 min drive
  • ‪Scramble - ‬2 min drive
  • ‪Driftwoods Sports Grill - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly Mediterranean resort with 7 outdoor pools
As a guest of Hilton Phoenix Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, 36 meeting rooms, and limo/town car service are available. Event space at this resort measures 16000 square feet (1486 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Hilton Phoenix Tapatio Cliffs Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean Phoenix resort.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1982
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The Falls Water Village comprises several outdoor pools, a hot tub, and 138-foot enclosed waterslide. The pool gate opens at 8 AM. The water slide is open from 11 AM to dusk. Cabana rentals are available from 10 AM to dusk.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1285 out of 2196 reviews
Rating 8 - Good. 453 out of 2196 reviews
Rating 6 - Okay. 240 out of 2196 reviews
Rating 4 - Poor. 126 out of 2196 reviews
Rating 2 - Terrible. 92 out of 2196 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER, JEFFERSON CITY

Liked: Cleanliness
Amenity information was not provided- at least not in important details… had to literally google a lot of the information. It simply was not made available. And that limited the extent to which I could use the resort amenities they were charging extra per day. Clever, but dishonest. Facilities are dated. Facility hours are confusing, or just not observed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Noah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
blood stains on the bed sheets. i was in shock. we go and ask for a new room we got one and we go into the new room and ANOTHER stain. we finally asked again. for a new room then they ended up giving us a upgrade and free breakfast at 4am. 6 hours before the trip is over.i wouldnt stay here again $300 for what.
Stayed 1 night in Sep 2025

4/10 Poor

Danise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, dated rooms in disrepair, resort style pools were closed and drained, food was poor quality.
Stayed 6 nights in Sep 2025

4/10 Poor

Brian

Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Always a fun place to be
Stayed 2 nights in Aug 2025

10/10 Excellent

Tapan

Stayed 4 nights in Sep 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A staycation. Hotel was nice but since it was in the middle of summer, restaurants were not in full operation. The pool was nice but was too warm.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Sep 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Was a good little getaway with kids.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sydney

Stayed 2 nights in Aug 2025

6/10 Okay

Ahmed

Business traveller
Liked: Staff & service
Checking in was terrible. The receptionist at the seat was unfriendly, very short tempered! Unwilling to listen. She really made our stay bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to take family, nice views, great pools
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Akila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay and walk around. Great for families!
Stayed 3 nights in Aug 2025

2/10 Terrible

benton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to move rooms several times, moldy smell, toilet overflowing, and roaches in the room. Then in another room a water leak. All 3 rooms during my stay were in dire need of renovation, repairs and more.
Stayed 3 nights in Sep 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shaun Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Thank you!
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Miraldis, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view Excellent service for Eric front desk I love the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and falls were beautiful. The 3 restaurants were very good as well.
Stayed 3 nights in Aug 2025

8/10 Good

Fahria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a lot of fun but rooms are very dark and gloomy. Very old property. The pool and slide was great. Golf cart comes by to move around the resort. The parking was really hard on narrow street and only parallel parking by room. Overall it was good. We went with family and kids.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amparo

Stayed 3 nights in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Phoenix!

Room was amazing, staff was knowledgeable and friendly. The resort was beautiful and every staff member went out of there way to help and answer questions. I would recommend over and over again.
Stayed 3 nights in Aug 2025