Ratings based on 1,258 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 25, 2024
Comment from Hotel Management
Apr. 14, 2024 by Taylor, Hotel Management
Hi Stacy,Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience
by A traveller
Posted Mar. 5, 2024
Comment from Hotel Management
Mar. 8, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller
Posted Feb. 8, 2024
The person who check me in and out was truly outstanding-Talyer was her name--You could not ask for a better employee and she went pout of her way to take care of me and my transportation needs. Many, Many thanks to her.
Comment from Hotel Management
Feb. 8, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller
Nice for quick stay
Posted Jan. 29, 2024 on HotelsIt was nice for what we needed. We needed a king bed and requested it but since we arrived late they did not have anymore. They gave us coupon for free breakfast to make up for it. Shuttle seemed convenient but we did not use it. We were there basically just to sleep so it was fine for that
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller from Riverton
Posted Jan. 29, 2024 on Expedia
The people here are awesome! Taylor is the best!
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller from Fountain Hills
Posted Jan. 28, 2024
I came in around 1:30 am as plane was late and had no problem checking in at that hour. Much appreciated!
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller
Posted Jan. 27, 2024 on Expedia
Very clean. Covrniently located. Friendly staff
Comment from Hotel Management
Jan. 30, 2024 by Chance Kozak AGM, Hotel Management
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
by A traveller from Sequim
Posted Jan. 25, 2024 on Expedia
Shuttle service unavailable told to call specific cab company, keep receipt for reimbursement, called told we don’t offer service paid cab arrival & departure. Very frustrating!!
Comment from Hotel Management
Jan. 26, 2024 by Chance Kozak AGM, Hotel Management
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. If you wish to further discuss why we did not meet your expectations, please email me below. Please note we do reimburse for cab fare and I will investigate as to whom possibly told you otherwise. We are truly apologetic for your frustration. If you wish to contact me directly I can assist in getting your cab fare reimbursed. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
