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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property
3.5-star Art Deco hotel near Saint Joseph's Hospital and Medical Center

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

View from property
Exterior
1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds
Front of property - evening/night
Outdoor pool, cabanas (surcharge)

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Heart of Phoenix.A stay at this Encanto hotel places you within half a mile (1 km) of Saint Joseph's Hospital and Medical Center and 3 miles (5 km) of Phoenix Indian Medical Center. Also, Phoenix Children's Hospital is within 3 miles (5 km) and Phoenix Convention Center is within 6 miles (10 km).

What's nearby

  • Saint Joseph's Hospital and Medical Center - 10 min walk - 0.9 km
  • Barrow Neurological Institute - 17 min walk - 1.5 km
  • Encanto Park - 3 min drive - 2.3 km
  • Encanto Golf Course - 4 min drive - 3.1 km
  • Heard Museum - 4 min drive - 3.0 km

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪BoSa Donuts - ‬9 min walk
  • ‪7 Leaves Cafe - ‬10 min walk

About this property

The Clarendon Hotel & Spa, BW Signature Collection

3.5-star Art Deco hotel near Saint Joseph's Hospital and Medical Center
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness center, spa services, and a terrace are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Built in 1972
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Lazy Bee. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Breakfast
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

Reviews

The Clarendon Hotel & Spa, BW Signature Collection Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 92 out of 245 reviews
Rating 8 - Good. 33 out of 245 reviews
Rating 6 - Okay. 53 out of 245 reviews
Rating 4 - Poor. 33 out of 245 reviews
Rating 2 - Terrible. 34 out of 245 reviews

Reviews

2/10 Terrible

Consuelo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
check in time was for 3:30p, they did not have available rooms until 4:45p. I had a wedding to attend at 5:00p. There is no mirror for viewing your outfit, while getting dressed, just a face mirror in the very dim lit bathroom, which made it hard to put on make-up. No microwave for heating up food purchased at restaurants near by. And little to low water pressure for brushing your teeth. It was not a great time for a 4 night stay. Lots of inconvenience. It was clean and the decor was nice, but the room itself needs upgrading.
Stayed 4 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great but its not the same vibe as before. I used to stay here and enjoy the rooftop entertainment, the restauran and also the pool was a great vibe. Sometimes they would hv fun pool parties and it was great for staycation. This time everything was close, it was just like any ordinary hotel. I guess I was expecting to hv the same experience, but was informed that now its under new owner, new management.
Stayed 1 night in Aug 2025

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Catfish hotel !

This hotel is nothing like it is presented in the pictures. Everything is dated and old looks like it has not been renovated in a very long time. I specifically booked here because it said they had a continental breakfast, which was also a lie. Their restaurant and bar are also closed in the summertime but rather than tell you that on the website, they wait till you check in to drop the bad news The beds are extremely low and the room is archaic. I never typically complain, but I hate being lied to. I would’ve never booked here had I known the reality of the property. Beware ! you will get catfished like a bad tender date..
Stayed 1 night in Aug 2025

2/10 Terrible

Jude

Liked: Staff & service
Strong smell of cleaning agent, when lights are off and AC switches on, the lights flash on even in off position all night long. Seems like someone is coming in your room and turning on the lights. There was hair all over in the bathroom and bed. Office chair has broken spring inside that sticks you in the leg when you sit in it. Had two more nights to stay, went to cancel at 9am but was only able to get one night refunded cause it was too late in the day to cancel for that night. Picture on line must be from 10 yrs ago looks nothing like that now. They said there was a continental breakfast, 2x4 table with 5 mini muffins in a plastic tray and a single cup mini coffee machine is what you get. The restaurant and bar they say is there, it’s closed and empty. Looking at the reviews it looks to have been closed around a year ago but it’s still in the web page as open. Unless you like paying for disappointment I wouldn’t stay here
Stayed 1 night in Aug 2025

6/10 Okay

Stacie Marie

Stayed 2 nights in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leshay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

kisha

Disliked: Property conditions & facilities
Noisy at night had to leave after 1 night
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Folsom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly, price was great, room was huge, clean, very nice. Bed great, awesome Nestle coffee machine which I have only seen on cruise ships or in Europe. Pool was fun to spend time. The property is run down on the outside. I don’t think many people were staying there because the parking lot was empty except for a few cars. Mayb
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

ameenah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. However the property looks nothing like the photos. The rooms are run down and we were on level1 and had roaches in our room! We booked for two nights but did not stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Phillip, North Hollywood

Travelled with group
Liked: Staff & service
Ok stay for a night or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Courtney haley

Travelled with group
Disliked: Cleanliness, staff & service

1/3rd of a couch and no lighting says a lot

They put us in an unmanaged room that was Smokey. There weren’t ANY lights, two thirds of our SOFA was MISSING. They gave us a different room, my friend couldn’t breathe. We booked the room for a concert, thinking we could lounge by the pool and drink and eat at the bar/restaurant. To our surprise the pool was too cloudy to use. The restaurant was CLOSED FOR THE SUMMER. The rooftop was thrashed and there was broken furniture everywhere. The free breakfast they advertised was only a few rock hard muffins they had put out. Our door handle wasn’t on right. There was no shower jell in the bottle. It was devastatingly embarrassing that I booked our night there. I can not believe they said our room was ready and it looked like it had been robbed! Paint peeling off the walls it was shocking :( I need a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
room is spacious, bed is low but very cozy tv has Netflix would come again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed by a very friendly host.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Only stayed for one night. Nothing in the area, the hotel is pretty dated and needs updates. Room was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Frances

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I checked in and immediately checked out.
Stayed 1 night in Jul 2025