Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,9 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2024 sur Expedia
Staff are amazing and make this a special place. The vibe is so relaxing. Access roads are not really suitable for small cars (4x4 required). Just a great place to unwind for a few days…additional, the restaurant is great and reasonably priced
par un voyageur
Publié le 10 mars 2024 sur Expedia
This property is beautiful, the villa was clean and modern. The staff Alejandra and Byron are super friendly and helpful. The pool area is beautiful and well maintained. The food is good and the service was amazing. If you want a secluded and peaceful getaway this is the place
Commentaires de Gestion de l’hôtel
15 mars 2024 par Alejandra, Gestion de l’hôtel
Hola, Juan! Te saluda Alejandra! Me alegro demasiado que hayan podido pasar un buen descanso! Esperamos volver a tenerlos por acá cuando quieran! Fue un placer compartir con ustedes!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
par un voyageur
Come and stay!
Publié le 13 févr. 2024 sur HotelsAbsolutely fabulous… but highly recommend reading directions of how to arrive without a 4x4.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
par un voyageur
Publié le 12 janv. 2024 sur Expedia
I wouldn’t recommend to stay here, most because the management is very unethical and overcharge you on everything, give inaccurate prices starting from their hotel menu to their booking activities, spas or transport. They charge triple the price for what it is, just be caution and double check everything you order from there, and always ask to see prices on the menu, they make stuff up. But really just recommend to avoid this place. The view from the property itself is beautiful and the only thing that made the stay manageable.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Alejandra, Gestion de l’hôtel
We really are sorry about your experience, but sometimes the client wants prices that are not accesibles and I understand that maybe that was your case, but we are always trying to improve for our customers. Thanks so much for your feedback.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Thank you so much for a wonderful experience!! Amazing views, staff and delicious food!
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Alejandra, Gestion de l’hôtel
Thanks so much for your feedback, Sylvia, we always try to have everything as best as posible for our customers!
par un voyageur
Publié le 1 mars 2023 sur Expedia
Getting to this resort was incredibly difficult - if you’re traveling here, going through San Ramon is the ‘easier’ way but it’s scary. The resort is incredibly remote - more remote than I was expecting. It also looked to be run down and very little comforts for such a secluded place. Shortly after arriving, we were told by a couple that they had frequent visitors to dinner in the form of scorpions and tarantulas, and that each meal is pretty similar to the last. That gets old after a couple days. We ended up checking out an hour or so after checking in - it wasn’t what we were expecting and we didn’t feel like we’d be comfortable there for our stay. The host, Byron, was very sweet and kind, and very understanding.
par un voyageur
Un bello lugar para conocer
Publié le 3 août 2022 sur HotelsEn general contentos con el servicio… la comida de la cena y desayuno muy buena, porción y sabor muy bueno el lugar es muy tranquilo y rico para descansar la vista a Esparza y el Puerto es muy hermosa
Commentaires de Gestion de l’hôtel
24 déc. 2022 par Alejandra, Gestion de l’hôtel
Mil gracias por tu comentarios, Luis Eduardo, nuestro compromiso número 1 es con nuestros clientes y mejoramos cada día para ellos!
par un voyageur
Fin de semana
Publié le 2 août 2022 sur HotelsUn Hotel con excelente ubicación y en excelente estado, el personal muy atento y colaborador en todo. Si deben mejorar un poco en el servicio de coctelería y restaurante ya que los precios son altos, pero lo ofrecido no se acopla a lo cobrado. A pesar de esto es un lugar al que espero volver y definitivamente recomendaría
Commentaires de Gestion de l’hôtel
26 août 2022 par Alejandra, Gestion de l’hôtel
Gracias por tu visita, tu comentario y tus recomendaciones, Manuel. Ya estamos haciendo cambios en cuánto a lo que mencionas! La próxima vez que vengas, encontrarás todo aún mejor! :)
