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Cache Hotel Boutique - Adults Only

3.0 star property
3-star adults-only hotel near Quinta Avenida

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Photo gallery for Cache Hotel Boutique - Adults Only

Bar (on property)
Property video
Point of interest
Point of interest
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View

Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access

7.0 out of 10
Good
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access

7.4 out of 10
Good
(15 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

City center stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Logia Café - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Zitla - ‬2 min walk

About this property

Cache Hotel Boutique - Adults Only

3-star adults-only hotel near Quinta Avenida
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, an outdoor pool, and spa services are also featured at Cache Hotel Boutique - Adults Only. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Casino
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 3.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Cache Hotel Boutique - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 333 out of 737 reviews
Rating 8 - Good. 221 out of 737 reviews
Rating 6 - Okay. 108 out of 737 reviews
Rating 4 - Poor. 24 out of 737 reviews
Rating 2 - Terrible. 51 out of 737 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Armando

Stayed 3 nights in Dec 2025

10/10 Excellent

Anissa

Clean rooms, very kind
Stayed 4 nights in Dec 2025

6/10 Okay

CALVIN WINSTON, FORT MCMURRAY

Travelled with family
Liked: Cleanliness
Was all good very curtious staff and owner makes you feel very welcome
Stayed 13 nights in Nov 2025

8/10 Good

Cedric

Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Yassine

Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

Hector, East Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, friendly staff. AWESOME location. Walking distance to everything!
Stayed 4 nights in Oct 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location!
Stayed 9 nights in Jun 2025

8/10 Good

Curtis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is fun and for people who want to have fun and dance and listen to music or just chill and listen to music and eat and drink right outside your room sitting at the tables or at the bar or in the pool, connected to the casino. Only problem is none of the taxi guys know about this place and even giving them the address they seem ti get confused. It’s better to say the casino if you want to get dropped off at the right place Staff was great. It does get a little loud late night but that was my type of party and I also sleep well through most things so was not a bother to me or my wife.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe, WESTMINSTER

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, the pool area was nice and they had good entertainment in the evenings and nights. The location was excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Maritza A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and they had a variety of options.
Stayed 7 nights in Aug 2025

10/10 Excellent

Erik

Stayed 1 night in Aug 2025

8/10 Good

Aleyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It shiuld have more options for food than Lebanese food, not all of us like that food. The breakfast should have more variety, as same as the music, Latin music should be included
Stayed 6 nights in Aug 2025

6/10 Okay

Michael

Liked: Amenities
Free live music every night from 6pm till... but not past 1am. All rooms appear to have direct access to the party! Good selection of Lebanese food on the hotel menu.
Stayed 1 night in Aug 2025

8/10 Good

jacek

Stayed 8 nights in Jul 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service
Nice view friendly staff vibrant entertainment
Stayed 7 nights in Jul 2025

4/10 Poor

Keiichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother!

Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!
Stayed 7 nights in Jul 2025

2/10 Terrible

Jamie, Davenport

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel lied and Expedia did not help. I booked a room with a hot tub as we planned on doing lots of theme parks and we thought it would be nice to use after the long day. I looked at many hotels but went with this hotel for that reason. Only two class of rooms had hot tub listed in the description and I took one of them. When we checked into the room there was not hot tub and I checked with the office and was took that room only had a bath tub and not a hot tub. I showed them the description there it clearly said hot tub and they would do nothing. But I could upgrade to the most expensive room which did have a hot tub. I called Expedia and talked and emailed them and they was no help. Totally unwilling to help me in any way. We stayed the night in the room and was horrified to learn our room was next to a outdoor dance area that had live very loud live music until 1 am and we was unable to sleep. Call Expedia again they was no help. We looked for another hotel but was unable to find anything we could afford after paying out all the money we had already. We paid the experience upgrade fees to change to the room with the hot tub and it was farther away from the music but sadly not far enough... every night very loud music until 1 am we purchased eye plugs and they only helped a little. We was so tried everyday and was unable to enjoy our trip and the trip was to celebrate my birthday. As bad as the hotel was Expedia was just his worst has they didn't care.
Stayed 7 nights in Jun 2025

8/10 Good

Kayleigh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Latoya C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Cache for my 34th birthday. I love the breakfast selection every morning hot made to order.The customer service was top tier at hotel cache. The local vendors sell unique gifts and food at nights just steps outside the hotel; Cache is walkable to 5th Avenue do shopping. I got to take a collectivo to Xcaret for my bday 10/10 experience. Every three days my room was cleaned 10/10 I had no issues.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nico

Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Andrew

If I could curse on here I would. WOW not a good place. The bar was great, great food, great events but owner/front desk operations not the same. Terrible at handling customer services they respond or care to communicate the correct information to the airport shuttle which caused missing flights. Cleaning employees were great and kind.
Stayed 3 nights in Jun 2025