Etéreo, Auberge Collection

5-star beachfront resort near Maroma Beach

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Where to?

Dates

November 2025

December 2025

2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Pet-friendly
Bar
Breakfast available
Housekeeping

Explore the area

Paseo Kanai 16, Playa del Carmen, QROO, 77730

Place, Maroma Beach
‪5 min drive‬
Place, Virgen Beach
‪5 min drive‬
Place, Tres Rios Ecopark
‪15 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Room options

Penthouse, Multiple Beds (Ocean, with Plunge Pool)

365 sq m
3 bedrooms
Ocean view
Sleeps 7
4 Queen Beds

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Ocean Studio - 2 Queens

81 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Ocean Studio with Sky Deck and Plunge Pool

139 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Ocean Suite with Plunge Pool

128 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Penthouse, Multiple Beds (Ocean, with Plunge Pool)

283 sq m
2 bedrooms
Ocean view
Sleeps 5
3 Queen Beds

Ocean Suite with Sky Deck and Plunge Pool

193 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Ocean Studio with Plunge Pool

Exceptional

81 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Ocean Studio

Exceptional

83 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Suite, Multiple Beds (Ocean & Sunset, with Plunge Pool)

235 sq m
2 bedrooms
Ocean view
Sleeps 5
3 Queen Beds

Mangrove Studio with Plunge Pool

Exceptional

81 sq m
1 bedroom
Sleeps 3
1 King Bed

Mangrove Studio with Plunge Pool - 2 Queens

Exceptional

81 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Ocean & Sunset with Plunge Pool)

153 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Mangrove Studio

81 sq m
Sleeps 3
1 King Bed

Room, Multiple Beds (Ocean Veranda Duplex)

283 sq m
Sleeps 5
3 Queen Beds

Room (Ocean Veranda Duplex)

365 sq m
3 bedrooms
Sleeps 7
4 Queen Beds

About the area

Playa del Carmen

On the beach.At this Maroma resort, you'll be within a 5-minute walk of Maroma Beach and Virgen Beach. Also, Paradise Beach is within half a mile (1 km) and Tres Rios Ecopark is within 6 miles (10 km).

View more Resorts in Playa del Carmen

What's nearby

Maroma Beach - 5 min drive - 1.8 km
Virgen Beach - 5 min drive - 1.8 km
Tres Rios Ecopark - 15 min drive - 6.6 km
El Camaleón Mayakoba Golf Course - 15 min drive - 9.2 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 8.8 km

Getting around

Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

‪Preferred Beach Club - ‬16 min drive
‪Preferred Club Lounge - ‬17 min drive
‪El Pajarito - ‬16 min drive
‪Rendezvous Bar - ‬16 min drive
‪Aromes - ‬17 min drive

About this property

Etéreo, Auberge Collection

5-star beachfront resort near Maroma Beach

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Etéreo, Auberge Collection you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room, and a fitness center. Free valet parking is available.

This 5-star Playa del Carmen resort is smoke free.

75 guestrooms or units

3 levels

8 buildings

3 dining venues

2 bars or lounges

Built in 2021

Kid's club (surcharge)

Supervised childcare (surcharge)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Concierge

Wedding services available

Terrace

Elevator

No smoking on site

Bar on the beach

1 conference room

Etéreo, Auberge Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Sana has 6 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

On private beach
Pool
Spa
Pet-friendly

CA $930 total

includes taxes & fees

Nov 17 - Nov 18

Property amenities

Family friendly

2 outdoor pools
Children's club (surcharge)
Children's pool
In-room babysitting (surcharge)
In-room crib
Rollaway/extra bed (surcharge)
Supervised activities for children (surcharge)

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free secured valet parking on site

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 to 55 for adults and USD 30 to 40 for children
2 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining

Things to do

2 outdoor pools
Children's club
Children's pool
Designer stores
Fitness classes
Full-service spa
Gym
Snorkeling
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Well-lit path to entrance

Room amenities

Entertainment

50-inch LED TV with cable channels

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Free bottled water
Free minibar (limited items)

Air conditioning
Ceiling fan
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 200 per pet, per stay
Only dogs are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls, pet-sitting services, and pet grooming services are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 75.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 40 to 55 for adults, and USD 30 to 40 for children
Pet fee: USD 200 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Etereo Auberge Resorts Collection

Etéreo, Auberge Resorts Collection Resort

Etéreo, Auberge Resorts Collection Playa del Carmen

Etéreo, Auberge Resorts Collection Resort Playa del Carmen

Etéreo, Auberge Collection Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Janine

Travelled with family

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property is beautiful and conveniently laid out. The rooms and bathrooms are tastefully decorated and the beds are super comfortable. Great gym. Would have liked more dining options and pricing is somewhat excessive especially for food and drinks at the pool. Definitely recommend Casa Abuela. The staff was super efficient and could not have been nicer.

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew Craig

Aug 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

Stavros

Travelled with partner

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 5 nights in Jul 2025

10/10 Excellent

Kristi

Travelled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute

Stayed 4 nights in Apr 2025

10/10 Excellent

Essence

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Gaston

Travelled with partner

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic boutique resort, amazing facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Olivia

Travelled with partner

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best vacations I’ve been on in my entire life. Thank you so much to our Guia, Ommar for making our honeymoon a magical experience. Highly recommend splurging on the spa and exploring dinner at the nearby Toro hotel.

Stayed 3 nights in Nov 2024

10/10 Excellent

Khulkar

Travelled with family and small children

Dec 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous, quiet, zen resort with outstanding staff.

Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Travelled with partner

Dec 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, great staff. We booked 4 nights but decided to depart a night early. Unfortunately our first night was not great - due to ‘event noise’ which probably could have been avoided with a more thoughtful room assignment. Not exactly the atmosphere I was expecting when booking this resort, had to call security 3x between 2am & 3:30am. Fortunately the management team was gracious & generous to extend a resolution for the inconvenience however my husband & I work hard & relaxing time alone doesn’t have a price for us. The food/dining was good! Far superior to other resorts in the area! However, limited options if you are planning on spending more than a few nights here! I would suggest training the restaurant staff on the menu - we had a few excellent servers & then a few who had absolutely no clue on the menu, availability or preparation - the confusion was beyond a language barrier. Overall, I do not think I would return to this Auberge property - Chileno Bay in Cabo is the better option!

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with partner

Oct 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is of the highest quality. Every staff member was truly amazing. The level of service and attention we received was unmatched and the hotel and property are beautiful. I would like to personally thank Álvaro, who was our concierge and made sure our trip was perfect. He is a gentleman and takes a lot of pride in the hotel and the exceptional service it provides. Whenever We travel to PDC again, we will be staying at this resort.

Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Sep 22, 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Kweisi Mfume

Jun 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

10/10 Excellent

Colin, Jackson Hts

Jun 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2024

10/10 Excellent

Neil

Travelled with partner

Apr 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The architecture and philosophy around well being was lovely. It helped in the relaxation of the week

Stayed 6 nights in Apr 2024

10/10 Excellent

Neal

Travelled with family

Mar 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, unique getaway

Stayed 4 nights in Jan 2024

10/10 Excellent

leon, new york

Nov 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2023

10/10 Excellent

Ryan

Travelled with partner

Aug 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are not enough words for how much we enjoyed our stay. Every minute of our time at the resort was beyond expectations - from the unforgettable room and view, the highest quality customer service from every staff member we encountered, to the phenomenal food… especially at Itzam. We will always compare future “relaxing” vacations to this one and we have genuine plans to return one day - which is not a common thing we do since we enjoy staying in different places. We are telling all our family and friends to make an effort to visit!

Stayed 3 nights in Aug 2023

10/10 Excellent

Charith, New York

Travelled with family

Jul 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic spot! Beach and pool areas are well attended and maintained. Dinning options are great too with different foods at each.

Stayed 4 nights in Jun 2023

8/10 Good

jessica

Jan 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming

I was completely underwhelmed with the hotel overall. The room was perfection, no complaints. The design of the hotel was beautiful - the property, decor, etc. However, the beach was terrible. It was tiny, the water was not crystal clear, not sure what it was as there was not a ton of seaweed visible. The sand was mostly hard, not the powder soft white beaches which are everywhere else in the area. I have stayed at every hotel in mayakoba, and I was very excited to try something new, but it was just a disappointment at this price point. The property is small and there are very few options for food. I am always a beach person, never hang out by the pool, but the food and beverage options (and prices, so weird!) were better at the pool. I ordered a $25 pina colada by the beach that was horrible... bad enough that I genuinely think it was an accident. I did not want to complain, so I just moved on and did not finish it. Service was ok, nothing special like at the rosewood or even fairmont hotels. Stunning design, but lacking in a lot of areas. It's new, so I hope they can improve.

Stayed 3 nights in Oct 2022

6/10 Okay

Harsh

Travelled with family

Oct 12, 2022

Liked: Cleanliness, staff & service

Property is good but at the price one would expect something exceptional

Stayed 4 nights in Oct 2022

10/10 Excellent

Kai

Travelled with partner, Travelled with group

Aug 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Flawless

Stayed 2 nights in Aug 2022

10/10 Excellent

Kai

Travelled with group

Aug 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular. The absolute best in all of Cancun.

Stayed 1 night in Aug 2022

10/10 Excellent

Carly

Travelled with family

Aug 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything we had hoped for all around! Above all, every single person we met who work at Etereo are beyond kind and thoughtful and went above and beyond to make us feel so genuinely taken care of. We left feeling like we made new friends that we would love to see again. The restaurants, pools, our room and especially SANA (spa) were simply perfect and we experienced beautiful and spiritual experiences while there that we will never forget.

Stayed 5 nights in Aug 2022

10/10 Excellent

Jeremy B

Aug 7, 2022

Stayed 3 nights in Jul 2022

10/10 Excellent

Daniel, Mexico

Travelled with family

Jul 7, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El único tema es que reserve una habitación Ocean Studio con Sky deck y punge pool y me dieron una que solo era Ocean Studio with Plunge Pool. No entiendo la razón de ello ni se me hace correcto que no den lo que uno reservo y pago, aparte de ello el hotel es espectacular y un gran servicio. Lastrima que no honraron ni bonificaron el cuarto que no me pudieron dar

Stayed 3 nights in Jul 2022

Etéreo, Auberge Collection

Choose dates to view prices

Photo gallery for Etéreo, Auberge Collection

Reviews

Popular amenities

Explore the area

Room options

View all photos for Penthouse, Multiple Beds (Ocean, with Plunge Pool)

Penthouse, Multiple Beds (Ocean, with Plunge Pool)

View all photos for Ocean Studio - 2 Queens

Ocean Studio - 2 Queens

View all photos for Ocean Studio with Sky Deck and Plunge Pool

Ocean Studio with Sky Deck and Plunge Pool

View all photos for Ocean Suite with Plunge Pool

Ocean Suite with Plunge Pool

View all photos for Penthouse, Multiple Beds (Ocean, with Plunge Pool)

Penthouse, Multiple Beds (Ocean, with Plunge Pool)

View all photos for Ocean Suite with Sky Deck and Plunge Pool

Ocean Suite with Sky Deck and Plunge Pool

View all photos for Ocean Studio with Plunge Pool

Ocean Studio with Plunge Pool

View all photos for Ocean Studio

Ocean Studio

View all photos for Suite, Multiple Beds (Ocean & Sunset, with Plunge Pool)

Suite, Multiple Beds (Ocean & Sunset, with Plunge Pool)

View all photos for Mangrove Studio with Plunge Pool

Mangrove Studio with Plunge Pool

View all photos for Mangrove Studio with Plunge Pool - 2 Queens

Mangrove Studio with Plunge Pool - 2 Queens

View all photos for Suite, 1 King Bed (Ocean & Sunset with Plunge Pool)

Suite, 1 King Bed (Ocean & Sunset with Plunge Pool)

View all photos for Mangrove Studio

Mangrove Studio

View all photos for Room, Multiple Beds (Ocean Veranda Duplex)

Room, Multiple Beds (Ocean Veranda Duplex)

View all photos for Room (Ocean Veranda Duplex)

Room (Ocean Veranda Duplex)

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Etéreo, Auberge Collection

Similar properties

The St. Regis Kanai Resort, Riviera Maya

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Etéreo, Auberge Collection Reviews

Reviews

Exceptional

9.8/10

10/10