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Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property
3-star hotel near Playa del Carmen Main Beach

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Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Courtyard
Junior Suite, 2 Double Beds
Terrace/patio
Hallway
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Also, Mamitas Beach is within half a mile (1 km) and Gran Coyote Golf is within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Xcaret Eco Theme Park - 11 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda® Centro - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Roof Bar - ‬1 min walk
  • ‪Renzo's Pizza - ‬2 min walk
  • ‪Muza Surf Bar & Restaurante - ‬2 min walk

About this property

Hotel Lunata - Near Playa del Carmen Main Beach

3-star hotel near Playa del Carmen Main Beach
As a guest of Hotel Lunata - Near Playa del Carmen Main Beach, you'll find a rooftop terrace, a library, and multilingual staff. An airport shuttle (available 24 hours) is available for a fee. Hotel Lunata - Near Playa del Carmen Main Beach also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Art gallery
  • Library

Accessibility

  • No elevator

Room amenities

Entertainment

  • 24-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Lunata - Near Playa del Carmen Main Beach

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 975 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 450 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 419 reviews
Rating 8 - Good. 90 out of 419 reviews
Rating 6 - Okay. 15 out of 419 reviews
Rating 4 - Poor. 5 out of 419 reviews
Rating 2 - Terrible. 2 out of 419 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Pedro, Goshen

Travelled with partner
Liked: Cleanliness
Good location for budget friendly price
Stayed 7 nights in Jun 2025

6/10 Okay

Diane, Newman

Stayed 1 night in Jun 2025

8/10 Good

Dominik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that’s missing is a swimming pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Small boutique hotel with pleasant ppl working there. I was looking for a place to crash…as I’m active on vacations. I would say the TV not working was the only negative. AC was fantastic. Small breakfast, but I don’t eat breakfast. If you want loads of extras, try the Hilton. This was just a cute place to crash at night. Btw, if u like centrally located, yet still quiet at night, this is it.
No swimming pool, but I prefer the Caribbean.
Cute interior
Stayed 8 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and attentive. The hotel was always very clean. Will be recommending this hotel to friends and family.
Stayed 5 nights in Jun 2025

2/10 Terrible

brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Staff wasn’t friendly front desk manager was very rude and upset because I didn’t do my reservation through her. I sat on the lobby I did it with Expedia. She said I could do better price I willl upgrade you. So she gave us worse room possible refrigerator didn’t work and I couldn’t watch tv either we got no signal it was horrible
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

We loved it. Great location, cleanliness and service.
Stayed 3 nights in May 2025

10/10 Excellent

Nate

Stayed 3 nights in May 2025

10/10 Excellent

Kenia J. Zarzuela, Somerset

Stayed 4 nights in May 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carlos Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno hotel
Stayed 1 night in May 2025

10/10 Excellent

ADER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Everything was good and safe!
Stayed 2 nights in Apr 2025

10/10 Excellent

Silviu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous, Friendly Hotel

We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Victor, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the noise which is expected due to its centric location. Maybe the rooms with view to the garden had less noise but ours with view to 5th avenue was really loud.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and loved the staff. This little place sits right on 5th Ave so everything is at your disposal. Only downside is, no parking in this pedestrian area (we left our car around the corner) & sometimes depending on the room you get, you can hear the outside fiestas (although this didn’t keep me from sleeping lol) I would go back!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Rick and Debbie - Vancouver Island - Canada.

Stayed 2 nites before going to Cozumel for 2 weeks then another 2 nites before flying home to Canada. Rooms were very nice. There was a garden area to have complimentary toast and coffee in the morning or a breakfast for a charge. The staff were amazing. Thanks to Michelle, Eban, Nikita, Mariana and Carlos. We enjoyed our short stay and would recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan, San Luis Obispo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful. The staff was courteous and went beyond to suggest restaurants and places to shop off 5th Avenue. The morning breakfast on their outside patio was peaceful and lovely. Michele was a wonderful resource. We were only there one night but would love to stay longer the next trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Bladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and would recommend to others for the excellent breakfast and affordable and in a great location.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jeanea

Travelled with family
Avoid This Hotel at All Costs – Outrageous Makeup Fee?! I’ve stayed at many hotels all over the world, but never have I encountered such an appalling, money-grabbing policy as the one at this place. If you dare to use a towel to wipe your face, expect to be hit with an additional fee. It’s absolutely ridiculous that they’re charging for something so basic and common. I never just wipe my face and leave the whole towel full of makeup without rinsing it with soap, so it’s easier to clean. All it needed was to be laundry like every other hotel does. Get black towels if you’re going to penalize your guest for using them, and don’t know how to properly wash!!! This is what happened to me, no telling what else they nickel and dime people on after the fact. To make matters worse, I had an incredibly stressful experience when I returned to the hotel after hours and found myself locked out, with no one in sight. I banged repeatedly on the gate, and called the hotel so many times with no answer. All I thought about was protecting my daughter who I had out there on the curb and thought I had to book another hotel for the night despite us not having any luggage just to get us off the street. Finally I screamed once again bloody murder into the gate, and someone showed up. I was fighting tears. But guess what, I never mentioned it the next day to the staff because I consider myself a nice person and I didn’t want the night employee to get in trouble. But to now be hit with this fee!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very good breakfast and friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything . Good staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Lovely people!
Stayed 3 nights in Mar 2025