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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
5-star beachfront property near Ferry to Cozumel

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Water park
Egyptian cotton sheets, premium bedding, down comforters
Restaurant
Suite Ocean Front Adults | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River

Suite River

9.0 out of 10
Wonderful
(120 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean View

Suite Ocean View

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa

Suite River Spa

8.8 out of 10
Excellent
(12 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

9.4 out of 10
Exceptional
(28 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

Beachfront retreat .Within 2 miles (3 km) of this Playa del Carmen property, you'll find Xenses Park and Xcaret Eco Theme Park. Also, Xplor Theme Park is within 2 miles (3 km) and Ferry to Cozumel is within 6 miles (10 km).

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.2 km
  • Xcaret Eco Theme Park - 14 min walk - 1.2 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪El Xentral - ‬2 min drive
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star beachfront property near Ferry to Cozumel
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Breakfast included
  • All-inclusive
  • Spa
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The price is CA $1,580
CA $1,916 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1103 out of 1427 reviews
Rating 8 - Good. 150 out of 1427 reviews
Rating 6 - Okay. 76 out of 1427 reviews
Rating 4 - Poor. 49 out of 1427 reviews
Rating 2 - Terrible. 49 out of 1427 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Abel

Stayed 7 nights in Oct 2025

10/10 Excellent

Ahmed Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, they might want to start considering rotating mattresses but overall great stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Alex

Stayed 2 nights in Nov 2025

8/10 Good

Kenneth Allen Urquhart

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was helpful. Amenities were overwhelming. Really be sure of what room you want before you book. We stayed at “Las Artistas” which I guess is a upgrade. I initially booked a SPA Garden Suite Adult, but everyone in our group booked Las Artistas. So we upgraded? Not really sure how it was an upgraded but we did it. The initial room in SPA Garden Suite, in my opinion was better than the River Suite “Las Artistas”. Upgrading our room allowed us in at the roof top pool, and eat a a couple speciality restaurants. The Artistas roof top pool is pretty cool but you have to be there as soon as it opens or before day light, because there is only about 10-12 spots. Upgrade Dining: To be honest it was kind of a let down for a signature/speciality restaurant like Kibi to be just “OK/average” nothing I ate made me say; “Man, I’m so glad we got the upgrade so we could eat here.” My wife and I did eat at Encanta the first night we were there. We didn’t have reservations, the “Butler” is the best perk of the upgrade. He took care of getting us in. “Yes” Encanta’s in my opinion was by-far the best meal during the stay “above average”. The rest of the group (6) never got in to eat there. If they had split up the group, my guess is they would have gotten a reservation. I’m not mad about having to upgrade our room and definitely not a “food snob”or “World Traveler” but in my opinion upgrading to “Artitas” wasn’t worth it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love every minute of our stay!! They made our anniversary very special!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Duc-Huy, Westminster

Stayed 7 nights in Nov 2025

10/10 Excellent

Emily Y

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 4 nights in Nov 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice as clean. It can be overwhelming because it is too big of a resort. You can get lost. The restaurants are hard to find even with the map and app. The pools are amazing
Stayed 4 nights in Nov 2025

6/10 Okay

Jason, Suwanee

Liked: Cleanliness, amenities, property conditions & facilities
Basically a static cruise ship
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Nov 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the staff was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edna Johanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Beautiful place Beach area nice clean,snorkeling Reservation needed for all the restaurants before arrival
Stayed 5 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
After staying here, you won’t want to stay anywhere else. Best vacation ever!!! Service, food, entertainment, all inclusive fun.. simply the best.
Stayed 5 nights in Nov 2025

10/10 Excellent

Maricarmen

Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Stayed 3 nights in Nov 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Xcaret itself is beautiful and I plan to in the way future to return. The hotel offers so much to its clients it’s incredible. It’s huge there was lots of activities to do. The views were amazing. Everything about the hotel is great. I was just in awe. The only downfall was the staff. They were kind of snotty. I would try to ask questions and they answered respectfully but the way they looked said otherwise. When I would go somewhere and ask for a coffee or something they looked as if it was such an inconvenience. The whole time there was no one who was inviting and it just made my stay uncomfortable. Worst part was that it wasn’t just the staff at the hotel it was the theme parks too. It was weird it’s like they didn’t want people to be there. But other than the staff it was such a great stay. If you just ignore the staff and try to figure things out yourself it’s good enough.
Stayed 3 nights in Nov 2025

8/10 Good

Kimanh, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Hotel is very good. But not all of the restaurants are included😐 as your web site said.
Stayed 7 nights in Nov 2025

10/10 Excellent

Candice Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Mexico is better than Arte in my opinion
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria del Pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel. The food, facilities, and service was great. The all-fun inclusive is great if you want to visit the parks. We were lucky to eat at Encanta and it was absolutely delicious. The whole experience was luxurious and really fun.
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Great overall experience amd service is top notch.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Wonderful staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 3 nights in Nov 2025