Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star beachfront property near Mahi Golf Course

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Where to?

Dates

April 2026

May 2026

Creator video - submitted by Saifuddin travel shop

Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
Pet friendly

Explore the area

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Place, Cenote Santa Cruz
‪3 min walk‬
Place, Xcaret Eco Theme Park
‪16 min walk‬
Place, Xplor Theme Park
‪3 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Garden Suite

Sleeps 4

River Suite

Sleeps 4

Suite, Oceanfront (Adults)

Ocean view
53 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite, Oceanfront

Good

Ocean view
58 sq m
Sleeps 4
1 King Bed

Suite Garden

Very good

Garden view
53 sq m
Sleeps 4
2 Queen Beds

Junior Suite

Excellent

Ocean view
126 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite, Ocean View

Wonderful

Ocean view
56 sq m
Sleeps 4
2 Queen Beds

Suite River

Excellent

River view
61 sq m
Sleeps 4
2 Queen Beds

Room, Oceanfront (Swim-up Adults)

Exceptional

Ocean view
58 sq m
Sleeps 3
1 King Bed

Room (Swim Up Garden)

Excellent

Garden view
58 sq m
Sleeps 4
2 Queen Beds

Junior Suite (Adults)

Beach view
126 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (River, Adults)

Exceptional

River view
59 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (River Spa)

Wonderful

River view
59 sq m
Sleeps 3
1 King Bed

Junior Suite (Spa)

Garden view
126 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (Garden Spa Adults)

Exceptional

Garden view
59 sq m
Sleeps 3
1 King Bed

Suite with River View

Exceptional

River view
53 sq m
Sleeps 4

Suite Superior with Garden View

Good

Garden view
55 sq m
Sleeps 4

Suite with Sea View

Sea view
53 sq m
Sleeps 4

Suite Premium with Sea View

Sea view
53 sq m
Sleeps 3

Suite Deluxe with Sea View

Sea view
53 sq m
Sleeps 4

Suite Superior with Sea View

Sea view
55 sq m
Sleeps 3

Suite Junior

126 sq m
Sleeps 3

Suite Junior with Sea View

Sea view
126 sq m
Sleeps 3

Suite with Garden View

Exceptional

Garden view
53 sq m
Sleeps 4

Suite (River Jump)

River view
59 sq m
Sleeps 4
2 Queen Beds

Suite (Master)

Exceptional

Garden view
126 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite Standard with River View

River view
45 sq m
Sleeps 4

Junior Suite

Sleeps 4

Suite with Ocean View

Sleeps 4

Suite Luxury with Garden View

Garden view
53 sq m
Sleeps 3

Suite Luxury with River View

River view
58 sq m
Sleeps 3

Suite Premium with River View

River view
58 sq m
Sleeps 3

Suite Junior with River View

River view
126 sq m
Sleeps 3

Oceanfront Family Suite

Sleeps 3

About the area

Playa del Carmen

On the beach.At this property, you'll be steps from Cenote Santa Cruz and within a 15-minute walk of Xenses Park. Xcaret Eco Theme Park and Xplor Theme Park are also within 2 miles (3 km).

What's nearby

Cenote Santa Cruz - 3 min walk - 0.3 km
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Xenses Park - 17 min walk - 1.5 km
Xplor Theme Park - 3 min drive - 1.8 km
Ferry to Cozumel - 5 min drive - 2.2 km

Getting around

Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
‪The Buffete - ‬2 min walk
‪Arriba Baja - ‬16 min walk
‪El Xentral - ‬10 min walk
‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star beachfront property near Mahi Golf Course

Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 15 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a 24-hour fitness center are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

1800 guestrooms or units

7 levels

10 buildings

20 dining venues

2 bars by the pool

2 swim-up bars

14 bars or lounges

2 coffee shops

Meeting rooms

Built in 2017

Full breakfast (free)

Deli

Supervised childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

CA $412 total

includes taxes & fees

Apr 27 - Apr 28

On the beach, white sand, free beach cabanas, beach umbrellas

Pool
Breakfast included
All-inclusive
Spa

CA $1,557 total

includes taxes & fees

May 3 - May 4

Pool
Hot tub
All-inclusive
Spa

CA $1,295 total

includes taxes & fees

Apr 19 - Apr 20

Property amenities

Family friendly

15 outdoor pools
Arcade/game room
Children's pool
Indoor pool
Laundry facilities
Living room
Playground
Separate bedroom
Snack bar/deli
Soundproofed rooms
Stroller
Supervised activities for children (surcharge)
Waterslide

Parking and transportation

24-hour free roundtrip airport shuttle at scheduled times and on request
Free self parking on site
Limited onsite self parking

Food and drink

Free full breakfast available daily 7:00 AM to noon
14 bars/lounges
2 coffee shops/cafes
2 poolside bars
2 swim-up bars
20 restaurants
Couples/private dining
Snack bar/deli

Things to do

15 outdoor pools
24-hour gym
Arcade/game room
Billiards/pool table
Children's pool
Designer stores
Fishing
Fitness classes
Free bicycle rentals
Full-service spa
Games
Hiking/biking trails
Indoor pool
Kayaking
Outdoor tennis court
Playground
Rowing/canoeing
Sauna
Shopping
Steam room
TV in common areas
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (47 inch wide door)
Handrails in stairways (40 inches high)
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant

Room amenities

Entertainment

Flat-screen TV with digital channels

Bedroom

Blackout drapes
Day bed
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Connecting rooms available
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Living room
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: MXN 3000 per pet, per stay
Only dogs are allowed
Weight limit: 22 lbs per pet
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: MXN 3000 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Cassie

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The entire fun inclusive experience was amazing. The hotel was so awesome. We did not even wanna leave the resort to go to the parks. On the days we did end up going to the Parks. The service was phenomenal and we had an excellent time.

Stayed 6 nights in Dec 2025

10/10 Excellent

Manuel

Jan 2, 2026

Stayed 5 nights in Dec 2025

10/10 Excellent

Pradhumna

Jan 2, 2026

Stayed 2 nights in Dec 2025

4/10 Poor

Emily

Jan 2, 2026

Stayed 5 nights in Dec 2025

6/10 Okay

Emre, San Jose

Travelled with family

Jan 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Pros: The grounds are beautiful and lush, with well-appointed rooms. The included parks and activities add great value and are genuinely fun. Reservation restaurants offer excellent food, high-quality drinks, and there are plenty of pools and cenotes to enjoy. Airport transportation is comfortable, with a dedicated hotel waiting area at Cancun airport. Cons: Guest services were unresponsive before arrival and difficult to reach on-site. There is no clear orientation system, and the app is dysfunctional, making reservations hard to secure. The resort feels overcrowded and understaffed, with frequent lines and limited buffet access. Sales pressure for timeshares and photos is persistent. Park wait times can exceed an hour, buffet food lacks international variety, grab-and-go snacks are scarce, and the large property size makes getting around time-consuming.

Stayed 6 nights in Dec 2025

10/10 Excellent

Haihui

Jan 1, 2026

Stayed 5 nights in Dec 2025

4/10 Poor

Sang hyun

Dec 31, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2025

10/10 Excellent

Jose

Dec 31, 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Ashish

Travelled with family

Dec 30, 2025

Liked: Cleanliness, staff & service, amenities

The property is huge and overwhelming at times however the selection in food options and access to parks makes it a great option if your family likes action and adventure

Stayed 3 nights in Dec 2025

2/10 Terrible

yiqiao

Travelled with family, Travelled with family and small children

Dec 29, 2025

Disliked: Cleanliness, amenities

Cockroaches, water leak damage, and no resolution We stayed at Hotel Xcaret México . This was a very disappointing experience. •no one picked up our phone during the whole stay • The room had many cockroaches during our stay. • There was a water leak in the room that damaged our personal valuable belongings I have all the evidence and the hotel admitted but refused fair compensation. I would not recommend this hotel.

Stayed 7 nights in Dec 2025

8/10 Good

Peng, Great Neck

Travelled with family, Travelled with family and small children

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was just Ok. Everything else was Great!

Stayed 2 nights in Dec 2025

4/10 Poor

Aeyung

Dec 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We stayed in the River Jump room, but the water was not suitable for swimming, and the room felt humid with a musty smell. Room service was hard to reach and slow

Stayed 6 nights in Dec 2025

10/10 Excellent

Abel, LAS VEGAS

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….

Stayed 5 nights in Dec 2025

10/10 Excellent

Wei

Dec 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2025

6/10 Okay

Thomas

Travelled with family

Dec 25, 2025

Liked: Cleanliness, property conditions & facilities

Hotel, staff and Xcaret parks are amazing, but they should better comunicate that you need to reserve restaurants and parks in advance. It was crowded. We stayed 5 nights and could not get a spot for Xenotes or at any of our top 7/8 dinner choices. And if you don't get up at 7am expect 30+ min wait for walkin breakfast.

Stayed 5 nights in Dec 2025

8/10 Good

Alejandro, Dallas

Dec 24, 2025

Stayed 4 nights in Dec 2025

2/10 Terrible

Cinthya

Travelled with family

Dec 24, 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

I had issues with reservation booked by Expedia. I made the reservation early January 2025 with correct minor's age. I did noticed the age of my children was not showing on the receipt. I did not think of it as important because the deal was the hotel offer kids stay for free for each adult. However, when I arrived to check in at Xcaret Hotel for my long waited dream vacation additional fees were required for my teenagers. According to Xcaret Hotel, Expedia reserved for 2 adults and 2 children ages 3. I try to find help from Expedia by they offer poor resolution of conflict and Xcaret Hotel sure takes advantage of this type of situations giving the excuse the reservation was made with a third party. Make sure if you book for minors, their ages are listed on your receipt of purchase or you will end up with a big surprise. I was scammed and offered no assistance to resolve the issue, and ended up paying over 5k additional for fees for 2 teenagers. Don't trust Expedia receipts, always confirm with hotels they have the correct information. Or else you will end up stranded with no choice but to pay overinflated fees. Expedia offered to cancel the existing reservation but not create a new one. So basically, I was left on my own thousands of miles away from home with a return flight scheduled in a week. I had been a loyal customer with Expedia for many years, so this was very disappointing. The vacation I was looking for turned out to give me more stress than I had relaxation.

Stayed 5 nights in Nov 2025

10/10 Excellent

Erica

Travelled with family and small children

Dec 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were very clean and the staff was very courteous.

Stayed 1 night in Dec 2025

8/10 Good

Qian

Dec 23, 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Chi

Dec 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

impressie d

Stayed 3 nights in Dec 2025

2/10 Terrible

Brian

Travelled with family

Dec 22, 2025

Liked: Cleanliness, property conditions & facilities

Staff was not very attentive - had to wait 6 hours in the lobby - sitting - before checking to see if the room is ready to checkin. No one let you know if/when room is ready.

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Dec 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing. 10/10

Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family and small children

Dec 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first.

Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto Ortiz

Travelled with family, Travelled with family and small children

Dec 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful, jaw dropping rooms and view and plenty of places to soak in the sun and relax.

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with family

Dec 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel Xcaret es top y súper bonito, súper recomendado. Solo sugiero reserva directa con Xcaret que por intermediario se complica logística.

Stayed 3 nights in Dec 2025

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Garden Suite

Garden Suite

View all photos for River Suite

River Suite

View all photos for Suite, Oceanfront (Adults)

Suite, Oceanfront (Adults)

View all photos for Family Suite, Oceanfront

Family Suite, Oceanfront

View all photos for Suite Garden

Suite Garden

View all photos for Junior Suite

Junior Suite

View all photos for Suite, Ocean View

Suite, Ocean View

View all photos for Suite River

Suite River

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults)

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden)

View all photos for Junior Suite (Adults)

Junior Suite (Adults)

View all photos for Suite (River, Adults)

Suite (River, Adults)

View all photos for Suite (River Spa)

Suite (River Spa)

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

View all photos for Suite (Garden Spa Adults)

Suite (Garden Spa Adults)

View all photos for Suite with River View

Suite with River View

View all photos for Suite Superior with Garden View

Suite Superior with Garden View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

View all photos for Suite Deluxe with Sea View

Suite Deluxe with Sea View

View all photos for Suite Superior with Sea View

Suite Superior with Sea View

View all photos for Suite Junior

Suite Junior

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite with Garden View

Suite with Garden View

View all photos for Suite (River Jump)

Suite (River Jump)

View all photos for Suite (Master)

Suite (Master)

View all photos for Suite Standard with River View

Suite Standard with River View

Junior Suite

Suite with Ocean View

View all photos for Suite Luxury with Garden View

Suite Luxury with Garden View

View all photos for Suite Luxury with River View

Suite Luxury with River View

View all photos for Suite Premium with River View

Suite Premium with River View

View all photos for Suite Junior with River View

Suite Junior with River View

View all photos for Oceanfront Family Suite

Oceanfront Family Suite

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants