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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course
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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Sundeck
Privilege Romance Suite | Living area
2 outdoor pools, pool umbrellas
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(101 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • All-inclusive
  • Spa
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CA $661 total
includes taxes & fees
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About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 10 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪Jaal-Ha - ‬8 min drive
  • ‪Bar Columpios - ‬1 min drive
  • ‪El Charro - ‬2 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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  • Spa
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CA $278 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1489 out of 2433 reviews
Rating 8 - Good. 553 out of 2433 reviews
Rating 6 - Okay. 225 out of 2433 reviews
Rating 4 - Poor. 82 out of 2433 reviews
Rating 2 - Terrible. 84 out of 2433 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nia Aquiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that wildlife roamed around and could be seen actively throughout the resort. The staff were extremely helpful and respectful. We wish the smoking section had more accessibility points other than the one from the pool area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. We will definitely visit again!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Benito Lozano

Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

10/10 Excellent

RENISE

Liked: Cleanliness, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

8/10 Good

Nathan Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 4 nights in May 2025

10/10 Excellent

Bryan, Tulsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Service was great food was good, small resort with lots of free open spaces. Nothing better than being able to always find a seat on the beach and not stepping over people and kids.
Stayed 4 nights in May 2025

10/10 Excellent

Kaleem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th or 6th time here, I’ve lost track. This is a smaller and older resort. Honestly, any room is great. They are all nice. I’ve stayed in the privilege and the basic rooms. We’ve also gotten upgraded a few times. After the 2nd time here, it didn’t matter what room we were in. Nothing is too far of a walk unless you don’t like walking. That’s a you problem. Check-in and out were smooth. Food never disappoints. Likely why we keep coming back. Staff is always 10/10. Always great to come back and see a few ppl who are still there. There’s always something different every time we come. We love it. After a week it’s time to go home and be sad. Had a blast. Their other properties are great too. Only slight negative is the seaweed on the beach. That’s mainly due to global warming not the resort. You get over it fast. If you want to go to a nicer beach you can book an excursion to Isla Mujeres. Go early, stay all day. the beach is beautiful. Thank me later. I’ll be visiting again. Not sure when, but I’m in there either way.
Stayed 6 nights in May 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Wait staff slow and inattentive other than a few (Fabian was good) Beach mostly unavailable. Drinks weak and you have to pay extra for top shelf. No A/C in the common areas so be prepared to sweat. Allen at the front desk was rude. Toiletries were cheap. Pool towels not available. Kendall was great as well with the entertainment. Overall disappointed.
Stayed 4 nights in May 2025

10/10 Excellent

Tyree, Altamonte Springs

Stayed 3 nights in Apr 2025

10/10 Excellent

Shree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, service
Stayed 5 nights in May 2025

10/10 Excellent

Novera

Stayed 4 nights in May 2025

10/10 Excellent

Fazila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like everything except ocean area is too mush ocean grass we can’t go to swimming
Stayed 6 nights in May 2025

8/10 Good

Oscar Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here !! The entertainment group were all so amazing!!! The only downside that you have to reserve the restaurants to be able to be able to sit :( but everything else was lovely
Stayed 9 nights in May 2025

10/10 Excellent

mariel

Stayed 4 nights in May 2025

10/10 Excellent

Emilio Ivan, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort was great! Staff was fantastic with everything we needed. The only thing that was not great was the smell of seaweed around the Resort. Very strong smell once you get out of your room. Either than that we had a fantastic time! Thank you Ocean Maya Royal for hosting us and thank you to the staff as well!
Stayed 5 nights in May 2025

2/10 Terrible

Zlata

Disliked: Staff & service, property conditions & facilities
Terrible don’t go I went with my daughter from may 19-may24 it was hell the whole resort smelled like s***t my God I gaged the beach is terrible dirty smelly didn’t even put my foot in water food is terrible the staff are friendly somewhat
Stayed 5 nights in May 2025

6/10 Okay

Andrea

Travelled with group
Disliked: Amenities
Not a 5 star. 3 at best. Food is subpar and Americanized (as in pizza and hamburgers instead of tacos and guac) with only one chef in buffet who is miserable and stressed trying to cook for hundreds. Beach is unswimable because of seaweed which they should clearly state when booking your trip. Also, no security or service on beach if that’s what you think you’ll get from a 5 star.
Stayed 4 nights in May 2025

10/10 Excellent

Meshia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved all of the daily activities they have planned for guests. If you just want to relax you can go to the pool area one with music or the other with no music. Lovely vacation spot.
Stayed 3 nights in May 2025

6/10 Okay

Natalia

Stayed 7 nights in May 2025

10/10 Excellent

Samantha

Stayed 5 nights in May 2025

8/10 Good

Ricky

Travelled with partner
Liked: Amenities
Place was nice but felt like there was very little effort to clean the beach’s. The seaweed was piled two foot high and the whole property smelled like sewage because of it
Stayed 7 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean. Beach is horrible around this time of the year.
Stayed 4 nights in May 2025

10/10 Excellent

michael

Disliked: Amenities
Very low class
Stayed 2 nights in May 2025

4/10 Poor

Maria Eugenia Lasso

Disliked: Property conditions & facilities
No me gusto las respuestas de algunos empleados de servicio al cliente a excepccion de La señorita Gabrille ella si es muy profesional. La playa no se pudo usar y habia un olor insoportable casi todo el dia. Muy pocos empleados amables
Stayed 4 nights in May 2025