Note fondée sur 221 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Manager, Gestion de l’hôtel
Hello Noah Avi,We appreciate you choosing our hotel for your stay. If there's anything we could have done to make your experience even better, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you. We hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Manager, Gestion de l’hôtel
Hello Richard,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future!
par un voyageur
Bring an extra blanket.
Publié le 21 janv. 2024 sur HotelsThis hotel looked almost new from the outside and in the lobby. The ladies that helped me went above and beyond. However, the room left something to be desired. There was dirt on the floor and the wall by the bed had something spilled on it. I switched from a king to 2 queens and the bed was hard on one side soft on the other. There was only a sheet, thin blanket and another sheet. When we asked for another blanket she only had one. I need cool air when I sleep, needless to say i was cold. I dont understand why take away the comforter? It wasnt a bad hotel but need more blankets and better cleaning. I'll go somewhere else next time.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Manager, Gestion de l’hôtel
Hello Angela, Thank you for sharing your recent experience with us. We appreciate your positive feedback on our exterior and lobby, as well as the excellent service provided by our team. However, we apologize for any cleanliness issues you encountered in your room. Rest assured, we will address this promptly with our housekeeping team. Regarding the comfort of the beds and availability of blankets, we apologize for any inconvenience caused. We value your feedback and will take it into consideration for future improvements. We hope you will consider giving us another chance to provide you with an exceptional stay in the future.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Set back off the main road.
Clean.
Staff as very observant and very helpful.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello KATHRYN,Thank you for taking the time to leave us a review! We're pleased to hear that you found our hotel clean and our staff observant and helpful. We pride ourselves on providing excellent customer service. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 29 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Corbin, We appreciate you taking the time to provide a rating for your recent stay. We are sorry to hear that your experience did not meet your expectations. We would like to learn more about your specific concerns so that we can address them accordingly. Please reach out to us directly at your convenience. We value your input and hope to have the opportunity to make it right.
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Property is great , just had issues with so much noise coming from the the room next door, maybe walls are not insulated properly
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Manager, Gestion de l’hôtel
Hello Carl,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the noise coming from the neighboring room. We appreciate your observation about the insulation and will review this with our maintenance team to ensure a more peaceful experience for our future guests.
par un voyageur
Don’t knock on the door with do not disturb sign
Publié le 11 déc. 2023 sur HotelsI stayed for two days and which on the last day that housekeeping knocked on my door at 8:30 in the morning even though I had to do not disturb sign on the door also in my party or other people staying there and they did the same thing to them? I’m just saying if you’re going to party and you want to sleep in until they get that issue fixed I wouldn’t stay there because you’re gonna get woke up before your alarm clock goes off and you don’t have to be out there till 11. I did talk to management about it but when I do not disturb signs on your door, you shouldn’t be knocking.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Manager, Gestion de l’hôtel
Hello STEPHANIE, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We understand the importance of privacy and will address this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope to have the opportunity to improve your experience on your next visit.
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Manager, Gestion de l’hôtel
Hello James,We're thrilled to hear that you had an excellent stay with us! We appreciate your support and hope to welcome you back again soon.
par un voyageur
Publié le 2 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 déc. 2023 par Manager, Gestion de l’hôtel
Hello Angie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any additional feedback or suggestions, we would be more than happy to hear from you. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Manager, Gestion de l’hôtel
Hello John,We're thrilled to hear that you had a wonderful experience during your stay with us! Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable stay. We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future for another outstanding visit.
