Note fondée sur 81 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great property with a woodbug problem
Publié le 15 mars 2024 sur HotelsThe location is amazing and I was happy to support the non-profit working to maintain the property.
We stayed in the Head keeper's House which was well appointed and had great views of the lighthouse and of the surf. The beds were comfortable and the fireplace was cozy. In most ways it met or exceeded my expectations.
Unfortunately I can't give more than 3 stars as we woke up to a massive woodbug infestation. Maybe this was a one-off event but there were easily dozens of the insects crawling around when we got up, mostly around the main bedroom. My wife was offput by the carcases left on the floor that clearly remained from bugs we'd inadvertently stepped on during bathroom breaks over night.
Commentaires de Gestion de l’hôtel
15 mars 2024 par PALKI, Gestion de l’hôtel
Dear Daniel,I'm glad you enjoyed so many aspects of the Lighthouse, even if your stay earned an understandably mixed review. The sow bugs (aka woodbugs) are something of a phenomenon here on the coast. Though I too find them icky, they are harmless, do not carry any disease and are even sometimes kept as pets (like in an ant farm). Nevertheless, no one wants them inside and we are looking into new ways to treat and prevent them.We appreciate your fair review and feedback, and hope the nicer parts of your stay will be the most memorable!
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 févr. 2024 par PALKI, Gestion de l’hôtel
Thank you for the 10 out of 10 review Gopal! We are so glad that you enjoyed our majestic lighthouse as much as we do! We hope to see you (and your friends) again real soon. - The Point Arena LH team - Tasi the LH dog & Arena Mina the LH cat
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Mark, Gestion de l’hôtel
Glad you enjoyed your stay, Arthur!
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Very nice accommodations. Best shower!
Commentaires de Gestion de l’hôtel
5 janv. 2024 par PALKI, Gestion de l’hôtel
Glad you enjoyed your stay, Dustin! Thanks for the 5/5 review!
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par PALKI, Gestion de l’hôtel
Thank you for your 5/5 rating, Gay! We hope you can come back to the Lighthouse again soon!
par un voyageur
Publié le 25 nov. 2023 sur Expedia
What a beautiful and tranquil place to stay.
Commentaires de Gestion de l’hôtel
2 déc. 2023 par PALKI, Gestion de l’hôtel
We are so happy that you enjoyed your stay and we look forward to having you back at the lighthouse soon!
par un voyageur
Publié le 17 oct. 2023 sur Expedia
Outside was accessible but no shower chair or bench for the roll in shower. Inside space is also very limited for wheelchair mobility
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Mark, Gestion de l’hôtel
I am very sorry about your experience, Robert. Unfortunately Expedia does not offer us any way to specific in their listings that we need to be notified that the guest requires the room to be configured for ADA (we do have that on our booking site). When we know that the guest requires the ADA configuration we convert the King bed into 2 Twins and position them against the front and back walls of the room, which provides the ADA compliant turning and bed access space. We also put a portable ADA shower chair in the shower. Had you let us know during your stay that you needed full ADA configuration we would have been happy to do that for you. I have opened a ticket with Expedia to have them address this issue with future reservations. Mark HancockExecutive Director
par un voyageur
Publié le 24 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2023 par PALKI, Gestion de l’hôtel
Thank you, Laura, for the perfect 10, and we're so glad you enjoyed your stay at the Lighthouse!
par un voyageur
Publié le 3 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2023 par PALKI, Gestion de l’hôtel
Thanks for the perfect-10, and so glad your enjoyed your stay!
par un voyageur de Three Rivers
Publié le 2 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2023 par PALKI, Gestion de l’hôtel
Thanks for the 5 out of 5 review, Natalie!We're glad you enjoyed staying at the Lighthouse!
