Ratings based on 234 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Giulia | Customer Care, Hotel Management
Thank you very much Sarah for the super review!I hope to see you soon again!Warm regards from all of us!
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Giulia | Customer Care, Hotel Management
Thank you very much Carrie for the super nice review!Hope to see you again in the future!
3 out of 5
by A traveller

Breakfast let the stay down

Posted Nov. 16, 2023 on Hotels
Stayed here many times over the years and always great reception staff, rooms clean & comfortable, it seems since Covid the breakfast arrangements have drastically deteriorated, I don’t mind pre-ordering breakfast but when you don’t get what you pre-ordered it’s pointless. Waited 20 minutes this morning and received a portion of dry cereal, no cutlery, no hot drink and nothing else that I had ordered. Really disappointing when everything else is great.
Comment from Hotel Management
Nov. 16, 2023 by Giulia | Customer Care, Hotel Management
Ciao Helen,thanks for your review.We are really sorry for what happened this morning and surely the issue will be communicated to our Manager.Thanks for letting us know.See you in January, a big hug!
5 out of 5
by A traveller

Posted Oct. 12, 2023 on Expedia
The bed was super comfortable, the room was nicely spacious with room to login to my laptop at a nice desk, great shower and close to La Catina--an outstanding ristorante. Loved it!
Comment from Hotel Management
Nov. 4, 2023 by Giulia | Customer Care, Hotel Management
Thank you very much for the super nice review James!I really hope to see you again in the future!Greetings from Pordenone!
5 out of 5
by A traveller

Posted Aug. 22, 2023 on Expedia
All the staff were very friendly and helpful. Breakfast was very good, especially for 5€, better than the typical buffet. The room was cool which was important to us in August.
Comment from Hotel Management
Sep. 3, 2023 by Giulia | Customer Care, Hotel Management
Thank you very much Cynthia for the super nice review!We are happy to read that you enjoyed your stay by us and we hope to see you again in the future!Ciao!
5 out of 5
by A traveller

Posted Jul. 6, 2023 on Expedia
Great location & wonderful staff
Comment from Hotel Management
Jul. 8, 2023 by Giulia | Customer Care, Hotel Management
Thank you very much Julie for the super review!I hope to see you soon again!
5 out of 5
by A traveller

Posted Jun. 10, 2023 on Expedia
Had a great stay. The staff are very nice and ensure your needs are met. You order breakfast the day before and is served to you in the lounge area. Great concept to reduce food waste from other methods like buffets. The rooms are modern and clean. Beds are super comfy. And walkable to shops and great restaurants. Will definitely stay here again.
Comment from Hotel Management
Jun. 22, 2023 by Giulia | Customer Care, Hotel Management
Thank you very much Bobby for the super nice review!I'm happy to read that you enjoyed your stay by us and I hope to see you again soon!Greetings from Pordenone!
5 out of 5
by A traveller

Posted May 9, 2023 on Expedia
Comment from Hotel Management
Jun. 5, 2023 by Giulia | Customer Care, Hotel Management
Grazie mille Walter!
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 8, 2022 on Expedia
5 out of 5
by A traveller

Posted Nov. 2, 2022 on Expedia
Excellent!
Comment from Hotel Management
Nov. 2, 2022 by Giulia | Customer Care, Hotel Management
Many thanks Melissa! :)