Ratings based on 482 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Hotels
by A traveller
Posted Feb. 27, 2024 on Hotels
by A traveller
Posted Feb. 20, 2024 on Expedia
The pool was cold, and the hot tub was too hot, which surprised me, since I like it warmer.
The staff are pleasant and helpful, but aside from the small breakfast room, there is nowhere to gather or sit in the lobby. The rooms are clean, but need updating, and there should be sheer drapes as well as room darkening ones, especially on the main floor. My room felt dark because I didn't feel comfortable leaving my drapes open.
by A traveller
Posted Feb. 19, 2024 on Expedia
Hot tub was busted
by A traveller
Posted Feb. 16, 2024 on Expedia
Clean and friendly
Comment from Hotel Management
Feb. 17, 2024 by Frankie, Hotel Management
Good afternoon. Thank you very much for advising us you enjoyed your stay very much. I will pass on to all of our staff.Take care.
by A traveller
Posted Feb. 16, 2024 on Expedia
Why was i not made aware that a $200 room deposit was needed at check in? This is a very bad policy that if made aware I most likely would have found other accommodations for our driver. You had my credit card on file to pay for the room.
Comment from Hotel Management
Feb. 17, 2024 by Frankie, Hotel Management
Thank you very much for taking the time to advise your driver did not enjoy his stay with us. I am very sorry he was not advised by Expedia we ask for a security deposit for possible incidentals such as long distance phone calls etc. I understand being upset when not advised.
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Frankie, Hotel Management
Thank you very much for taking the time to give us feedback about your recent stay with us. We are very happy you enjoyed your stay with us and hope to see you again in the future.Thank you and take care.
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Frankie, Hotel Management
We appreciate feedback from our guests as we want your stay to be the best possible stay, and we can only do that with your input.We are very happy you enjoyed your stay and I hope we may see you in the future.Thank you and take care.
by A traveller
Posted Jan. 28, 2024 on Expedia
Over all not a bad stay just probably not expecting the volume of guests coming in to town for a cheerleading competition. A few spooky situations with room keys being given to the wrong room.
Staff was lovely and super kind and eager to help with whatever we needed!
by A traveller
Posted Jan. 28, 2024 on Expedia
Nothing everything good
