Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2020 par Mikayla, Gestion de l’hôtel
Thank you for the 5 stars!
par un voyageur
Publié le 27 mai 2024
The beds were really terrible. Main bed hard as a rock. The pullout, every move made loud creaking noises and you could feel every coil.
Commentaires de Gestion de l’hôtel
28 mai 2024 par GM, Gestion de l’hôtel
Dear Katrina, thank you for taking the time to provide your feedback. We are comforted knowing there were some redeeming aspects to your stay, yet we want to apologize for the discomfort caused by the mattresses in your room. We are grateful for your insights and hope you will give us another chance to provide you with a better experience at our hotel.Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 6 mai 2024
This property was clean and well taken care of on our stay. The staff at reception was very helpful, kept calm with massive amounts of people checking out and in. All staff was willing to help! Our room was clean and very comfortable for our two night stay. Looking forward to returning after the cruise before we head home.
Commentaires de Gestion de l’hôtel
7 mai 2024 par GM, Gestion de l’hôtel
Niki, thank you for choosing the Hilton Garden Inn Portland/Beaverton for your recent stay and for sharing your experience. We were pleased to read that you loved our exceptional hospitality and fresh, relaxing accommodations. We hope you have a wonderful time on your cruise, and we look forward to welcoming you back upon your return!Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 4 mai 2024
It was clean and nicely furnished. Having the coffee bar is wonderful. The bed was comfortable and the pillows were just right. Disappointed that there was a charge to have breakfast. Never had that before and not offered bottled water at check in either. All the other Hilton rooms gave you two complimentary. I will have to think twice about returning here.
par un voyageur
Publié le 28 avr. 2024
We had to change are room because of a blind issue. They were very accommodating and prompt. The carpet in the hallway looked like it could use a good vacuuming.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par GM, Gestion de l’hôtel
Steve, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any difficulty you experienced with your initial room. We are pleased to know that this did not overly detract from your visit, and we hope you will give us another chance to provide you with a truly flawless stay the next time your travels bring you this way. Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
Spacious room, clean and well maintained. Bed was average.
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Bill, thank you for taking the time to provide your feedback. We appreciate you sharing the positive aspects of your stay, yet we want to apologize for any discomfort you experienced with your mattress. We hope you will give us another chance to provide you with an even better experience at our hotel.We look forward to welcoming you here again. Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
Shelly, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
Jordy, thank you for sharing your kind words with us! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Warmly, Arnulfo CanoGeneral Manager
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
David, thank you for staying with us and leaving your generous rating. We are glad to know that throughout your visit, we were able to provide you with a great stay. All of us here at Hilton Garden Inn Portland/Beaverton look forward to your next visit.Warmly, Arnulfo CanoGeneral Manager
par un voyageur de Spokane Valley
Publié le 27 févr. 2024 sur Expedia
The property is perfectly located to where I needed to be. The staff were pleasant and helpful. I found the room clean and comfortable. My only complaint was with the bed being springy with not enough padding between me and the mattress surface. I brought my own pillow as I’ve discovered in the past that the pillows provided are too flat and uncomfortable.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par GM, Gestion de l’hôtel
Jeffery, thank you for taking the time to share some insight into your recent visit. While we're pleased to know you appreciated our convenient location and friendly hospitality, we do apologize for any discomfort caused by your bedding. We will be addressing this with our housekeeping team, and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Warmly, Arnulfo CanoGeneral Manager
