Ratings based on 289 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 27, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 22, 2023 on Hotels
5 out of 5
by A traveller

Posted Dec. 16, 2023 on Expedia
They are all very nice and accommodating. Check in was easy and smooth and they even accommodated that I was ill and gave me an hour extra to rest before check out. Highly recommend
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 8, 2023 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 22, 2023 on Hotels
3 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
Comment from Hotel Management
Nov. 6, 2023 by Ilona, Hotel Management
Dear guest, thank you for your stay in our hotel and for your review. It will be a pleasure to welcome you next time . Best regards, ILona, reception
3 out of 5
by A traveller

So so

Posted Oct. 14, 2023 on Hotels
I did not like much. When I've arrived the guy in the reception did not reply my hello, the room had the window in the roof, so I could not open it on the first night because the rain, the breakfast was cheap quality. Most of all I felt a bit cheated because I thought there was the transfer to the airport included in the price as written in Hotels.com web-site but the desk guy told me that they mean by that "the would make a call to a taxi."...alright. The positive points are the good location and the room was tidy and clean.
5 out of 5
by A traveller from tukwila

Posted Oct. 11, 2023 on Expedia
Good location, comfortable, close to transportation to go to main points, good breakfast. I recommend it.
2 out of 5
by A traveller

Not a place I would stay again

Posted Oct. 1, 2023 on Hotels
Fortunately, we had a room facing the inner courtyard, so we did not have to deal with the loud street noise that some others have complained about. However, we found the the breakfast buffet to be a catastrophe. I wish I had taken pictures. I suppose that hotels must offer some warm food items to satisfy a criteria for hotels.com and other booking agencies. It would be better if this hotel did not offer any warm items. They are a waste of food. There was only once eggs in four days and these had large pieces of tomato in so that they were pink and disgusting. All four days there was bacon or speck that was undercooked. On the three days that there were no scrambled eggs, there was either frozen vegetables from a bag left to get ever softer, broccoli with cheese on top that was disgusting and got ever softer, and some disgusting other vegetable assortment left to get ever softer and softer. Thankfully, there was bread, cheese and ham or cold cuts. The breakfast room attendants won't even let you take a cup of coffee up to your room. No, this is the worst breakfast buffet I have seen yet in Europe after many years of travelling no question. I do not recommend this hotel though it is convenient to the old town and well connected to public transportation. I give this joint a NO WAY JOSE.
Comment from Hotel Management
Oct. 9, 2023 by Ilona, Hotel Management
Dear guest, thank you for your stay in our hotel. We are sorry that you have not been very happy with the breakfast served.As you mentioned - we are trying to offer more different items - hot and cold - to make satisfied all the guests. At the time of your stay, we had two groups in the hotel. Unfortunately it could happen that you came shortly after them and therefore the selection could have been shorter. We are sorry about that. Kind regards, Ilona , reception