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Gran Melia Iguazú

5.0 star property
Luxury hotel near Iguazu Falls

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Photo gallery for Gran Melia Iguazú

Private pool
Property video
View from room
Lobby sitting area
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Parque Nacional Iguazu, Puerto Iguazú, Misiones, 3370
  • Place, Lower Circuit Trail
    ‪2 min walk‬
  • Place, Upper Circuit Trail
    ‪7 min walk‬
  • Place, Triple Frontier
    ‪27 min drive‬
  • Airport, Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite (Red Level Waterfall View)

View from room

Junior Suite (Red Level Waterfall View)

  • Water view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe King Bed Jungle View

9.2 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View) | View from room

Deluxe Room, 2 Twin Beds (Jungle View)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Waterfal View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Waterfal View)

9.0 out of 10
Wonderful
(8 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Waterfal View)

Deluxe Room, 2 Single Beds (Waterfal View)

Deluxe Room, 2 Twin Beds (Waterfal View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Red Level Waterfall View)

Room, 2 Single Beds (Red Level Waterfall View)

Room, 2 Twin Beds (Red Level Waterfall View)

  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

  • Water view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Red Level Waterfall View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Royal Suite (Red Level Waterfall View)

  • Water view
  • 344 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite (Red Level Waterfall View)

View from room

Presidential Suite (Red Level Waterfall View)

  • Water view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Red Level King Bed Waterfall View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room (Red Level King Bed Waterfall View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Red Level Water)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite (Deluxe Red Level Water)

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room Waterfall View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Family Room Waterfall View

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Waterfall View (4+1)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Family Room Waterfall View (4+1)

  • River view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Jungle View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Jungle View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Jungle View (4+1)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Jungle View (4+1)

  • Garden view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite (Family, Falls View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View)

  • River view
  • 152 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Red Level Waterfall View, 3 adults)

View from room

Junior Suite (Red Level Waterfall View, 3 adults)

  • Water view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View (3AD)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe King Bed Jungle View (3AD)

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

  • Water view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (RedLevel Waterfall 3 adt)

View from room

Presidential Suite (RedLevel Waterfall 3 adt)

  • Water view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Family, Falls View 6 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View 6 adt)

  • River view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 6 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Royal Suite (Red Level Waterfall View 6 adt)

  • Water view
  • 344 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite (Family, Falls View 5 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View 5 adt)

  • Water view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 5 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Royal Suite (Red Level Waterfall View 5 adt)

  • Water view
  • 344 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

About the area

Puerto Iguazú

Close to the boardwalk/promenade.You'll be steps from Lower Circuit Trail and a 5-minute walk from Iguazú National Park. Iguacu River and Upper Circuit Trail are also within half a mile (1 km).

What's nearby

  • Lower Circuit Trail - 2 min walk - 0.2 km
  • Upper Circuit Trail - 7 min walk - 0.7 km
  • Port - 26 min drive - 23.0 km
  • Triple Frontier - 27 min drive - 24.0 km
  • Entrance to the Iguassu Falls - 39 min drive - 37.0 km

Getting around

  • Central Station - 12 min walk
  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 49 min drive

Restaurants

  • ‪Fortín - ‬6 min walk
  • ‪Fast Food Cataratas - ‬10 min walk
  • ‪Restaurant Merkado - ‬5 min walk
  • ‪Dos Hermanas Fast Food - ‬8 min walk
  • ‪Iguazú By Amae Lounge Vip - ‬21 min drive

About this property

Gran Melia Iguazú

Luxury hotel near Iguazu Falls
Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 4682 square feet (435 square meters) and includes a conference center. A children's pool, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This Puerto Iguazú hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • 4682 sq ft of conference space
  • 435 sq m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (41 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.00 per person, per night. This tax does not apply to children under 18 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Iguazú
Gran Meliá Iguazú Hotel Puerto Iguazú
Gran Meliá Iguazú Puerto Iguazú
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazú Iguazu
Sheraton Iguazú Resort Iguazu
Sheraton Iguazu Resort And Spa
Gran Meliá Iguazú Puerto Igua
Gran Meliá Iguazú
Gran Melia Iguazú Hotel
Gran Melia Iguazú Puerto Iguazú
Gran Melia Iguazú Hotel Puerto Iguazú

Gran Melia Iguazú Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1005 reviews
Rating 8 - Good. 174 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

STEVEN J, NEW PALTZ

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful place to spend a few days. The accommodations are impeccable, the service top notch and the staff friendly and helpful. Being inside the park is a big plus and truly warrants adding a day to your stay to explore the local trails!
Stayed 3 nights in Feb 2026

10/10 Excellent

JOHN, Washington

Stayed 2 nights in Jan 2026

10/10 Excellent

David, Jersey City

Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 1 night in Jan 2026

10/10 Excellent

Claudia Fernanda

Stayed 1 night in Nov 2025

10/10 Excellent

Cecile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property & hotel common areas. Room could use some updating, but was very clean and bed was quite comfortable. Concierge & front desk staff were very helpful & friendly. Breakfast was fantastic!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location on Argentine side of falls. Can go on trails one hour before park opens so can beat the crowd to upper and lower falls trails. Nice infinity pool overlooking falls. Good breakfast buffet and very nice dinner.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Oct 2025

10/10 Excellent

Jez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is breathtaking. Staff are excellent and good/wine very good
Stayed 2 nights in Nov 2025

10/10 Excellent

DONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Nov 2025

2/10 Terrible

Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great about this hotel, the location, amenities, rooms, view, food, stuff, nice smell, decor, nature around. So great place to stay when visit Iguazu. Highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Orlagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the National Park is worth every penny, the views of the falls from your room or the bar were jaw dropping. The staff were all incredibly attentive and the concierge Lourdes in particular was brilliant at arranging activities for us and also helping my husband arrange a surprise!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 2 nights in Oct 2025

10/10 Excellent

ali

Travelled with partner
Liked: Cleanliness, amenities
High end hotel excellent service, food with proximity to the falls. worth every penny
Stayed 2 nights in Oct 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities
The hotel offers breathtaking views of the Iguazú Falls from almost everywhere (except for the jungle-facing rooms, of course). With multiple restaurants, activities, and excellent service, it feels more like a resort than a hotel. Being inside the National Park is a huge advantage—you can go in and out as many times as you want during your stay. Unlike the Brazilian side, here you’ll find several trails: the Upper Circuit, the Lower Circuit, and the train that takes you straight to the Devil’s Throat. Although the building is old and it shows in the structure, the interiors have been completely renovated. Rooms are spacious, modern, and comfortable, and the service is outstanding. Highly recommended—but don’t forget to lock your balcony doors. The local monkeys have a taste for minibar snacks and zero respect for personal boundaries. The hotel warns you about this from the welcome email to the door signs, but, well… we learned the hard way. Fortunately, they only took some minibar items, nothing valuable. Ideally, stay at least two nights to truly enjoy both the hotel and the park. It’s one of those places where nature does all the talking, and you just sit back and listen.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness
Stayed 3 nights. Very easy to access the park. Food was delicious. Bathroom was all glass, so if you turned on the light at night, you may disturb your partner. Pool was fabulous. Overall highly recommend!
Stayed 3 nights in Oct 2025

6/10 Okay

Lauren

Liked: Cleanliness, room comfort
Overpriced for what it is. It’s definitely not 5 star quality. The hallways are dirty. The rooms are average. Food is mediocre. The staff was somewhat rude. The only reason to book is for convenience to the falls and the view.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent base to explore the Iguazu park and falls.
Stayed 2 nights in Oct 2025

10/10 Excellent

AMANDA, Sterling

Stayed 3 nights in Oct 2025

10/10 Excellent

Clive

Stayed 2 nights in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a espectacular location. The staff from the staff at checking all the way down were very attentive and professional. Well deserved 10 ratings for this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

sam f

Stayed 2 nights in Oct 2025

10/10 Excellent

Denys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel inside of the national park, and the price reflects it. But it is worth it! This is a resort in the jungle, with a grand waterfall view.
Stayed 1 night in Oct 2025

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ethic of staff is incomparable. Maria Lissett Leiva, Guest Experience Manager set standards that other resorts only aspire to. Given the hotel's location within full view of (and short walking distance to) one of the world's natural wonders doesn't hurt either. The food in the restaurant was delicious, breakfast as well as dinner and once again the service level was unparalleled. My partner and I felt near regret at having to leave such natural beauty and warm hospitality behind.
Stayed 4 nights in Sep 2025