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Sensira Resort & Spa Riviera Maya

4.5 star property
4.5-star beachfront hotel with 4 outdoor pools

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Photo gallery for Sensira Resort & Spa Riviera Maya

4 outdoor pools, free cabanas, pool umbrellas
Mini-golf
Nightclub
Exterior
Ruby Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Housekeeping
  • Spa
  • Parking included

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Amber Queen

Premium bedding, pillowtop beds, free minibar, in-room safe

Amber Queen

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Agatha King

Agatha King

Agatha King

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber Room

Premium bedding, pillowtop beds, free minibar, in-room safe

Amber Room

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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CA $370 total
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Sep 28 - Sep 29
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About the area

Puerto Morelos

On the beach.Stay at this Puerto Morelos hotel and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Petempich Bay - 7 min drive - 2.8 km
  • Crococun Zoo - 11 min drive - 8.1 km
  • Puerto Morelos Beach - 14 min drive - 6.4 km
  • Ojo de Agua Beach - 17 min drive - 9.2 km
  • Puerto Morelos Town Square - 17 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪The Boathouse - ‬6 min drive
  • ‪Bar Latino - ‬7 min drive
  • ‪Salted Rim - ‬6 min drive

About this property

Sensira Resort & Spa Riviera Maya

4.5-star beachfront hotel with 4 outdoor pools
Sensira Resort & Spa Riviera Maya offers its guests a full-service spa, 4 outdoor swimming pools, a hot tub, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 6771 square feet (629 square meters) and includes a conference center. Spa services, a complimentary children's club, and concierge services are also featured at the luxury Sensira Resort & Spa Riviera Maya. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 5 dining venues
  • 5 bars or lounges
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sensira Resort & Spa Riviera Maya offers 359 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Inspiration Spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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4 outdoor pools, free cabanas, sun loungers

Sensira Resort & Spa Riviera Maya – All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.2 out of 5, Very good, 2,108 reviews
The price is CA $329
CA $403 total
includes taxes & fees
Sep 28 - Sep 29
Sensira Resort & Spa Riviera Maya – All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.70 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

Property is also known as

Sensira & Spa Riviera Maya
Sensira Resort Spa Riviera Maya
Sensira Resort & Spa Riviera Maya Hotel
Sensira Resort & Spa Riviera Maya Puerto Morelos
Sensira Resort & Spa Riviera Maya Hotel Puerto Morelos

Sensira Resort & Spa Riviera Maya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

joshua

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is scheming it’s two different listings on Expedia, not clear on all inclusive or not, the front desk was very unhelpful. Its an all inclusive resort so we were under the impression that it was all inclusive, but once we got to the property they wouldn’t allow us to change the booking or anything and we had to pay an extra 300 per person to just add all inclusive. We spent two hours in the lobby trying to get this handled, Expedia was no help either. Then the resort was very empty and the lobby smelled. The showers are all glass and open so if your staying with family like we were you have to leave the room just so they can shower. The resort on the other hand was very beautiful and the staff was amazing especially Domingo and Angel. The food throughout the whole resort was also delicious on top of having all top shelf liquor which was amazing.
Stayed 3 nights in Jun 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
We had issues surrounding certain restaurants only on certain days
Stayed 7 nights in May 2025

10/10 Excellent

Amar, Pflugerville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was really good quality, including the services in the general areas, the best part is the cabanas right on the beach.
Stayed 4 nights in May 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting there was bumpy due to the city road but man this place is beautiful and you forgot all about that and transform into a different world. They have everything you need right there to enjoy your time and peace.
Stayed 4 nights in May 2025

6/10 Okay

Tyrone

Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Rachel, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Sensira resort. The team and staff were excellent and very welcoming. Some of the facilities were out of service. The mini golf looked as it under maintenance. The cinema room was a bit dirty most of the day and the popcorn machine was broken. As for the food, it was on the lower average. The bar next to the beach had some nice bar food. The Italian place had awful pizza. Although they make it there, it was raw in the middle and with too much cheese. It felt like a microwave pizza. I suggest them to change the recipe. Pizza is not an expensive food, but it needs to be made properly. (It is something with the dough). The steak place had really thin steaks which made them all well done (besides the fillet). The buffet was ok, nothing special… Overall we enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Apr 2025

10/10 Excellent

Gicela

Stayed 2 nights in May 2025

10/10 Excellent

Gicela

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad muy bien, solo que yo pagué un todo incluido según la página de Expedia y al llegar no se respetó ni el hotel ni Expedia
Stayed 1 night in May 2025

4/10 Poor

Paulina Berenice

Liked: Cleanliness
Regresé después de un año, por la grata experiencia que tuve en 2024, sin embargo, dudo que alguna vez regrese. Solicité
Stayed 6 nights in Apr 2025

8/10 Good

HEYSHELL ARIADNA

Stayed 2 nights in May 2025