Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Property class: 4
Family-friendly 4-star hotel near Puerto Morelos Beach

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Lobby
Poolside bar
Poolside bar
Interior
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Junior Suite

8.8 out of 10
Excellent
(98 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

Close to the beach.Within 2 miles (3 km) of this Puerto Morelos hotel, you'll find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 miles (3 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.8 km
  • Puerto Morelos Town Square - 4 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 2.5 km
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 2.5 km
  • San Jose Catholic Parish - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Swim Beach Bar - ‬13 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Family-friendly 4-star hotel near Puerto Morelos Beach
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness center and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkeling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property Registration Number 0123011f5cb35

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

How close is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive to the airport?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is 17.9 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on Apr 28, 2026 start from CA $377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have an airport shuttle?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 125 per vehicle, roundtrip.

How close is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive to the beach?

This hotel is 13.3 mi (27-min drive) from Maroma Beach and 3.1 mi (12-min drive) from Puerto Morelos Beach. Don't forget your sunscreen!

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer free breakfast?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive does not offer free breakfast.

Is there a casino at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Free parking is not available at this hotel.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a pool?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive features 2 outdoor pools and a children's pool.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a restaurant?

Yes, there are 2 restaurants on site.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a spa?

Pamper yourself with a day at El Cocay Spa, where you can enjoy mani/pedis, aromatherapy, and body wraps.

How close is Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive to downtown Puerto Morelos?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is 1.1 mi away from Puerto Morelos.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 835 out of 1296 reviews
Rating 8 - Good. 275 out of 1296 reviews
Rating 6 - Okay. 105 out of 1296 reviews
Rating 4 - Poor. 39 out of 1296 reviews
Rating 2 - Terrible. 42 out of 1296 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

BETHANY, Aitkin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at Ventus Ha with our two kids. We had a wonderful time. Great food, wonderful pools, and fun activities.
Stayed 5 nights in Mar 2026

10/10 Excellent

ANNA, CASPER

Stayed 6 nights in Mar 2026

6/10 Okay

Simcha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very Beautiful and huge and new hotel, buttttt The vibes arent on point unless you go to the marina el cid side where its more alive, the food is ok, the service is not luxurious- as if they are doing you a favor , the smells are not pleasant and they have animals walking around.. we were basically in a jungle of raccoons, cats, lizards; iguanas walking around and alligators in their own protected areas ... it was nice but when you know good sevice and quality you just know .. my kids loved it but i couldnt wait to leave
Stayed 6 nights in Jan 2026

10/10 Excellent

Shravan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 4 nights in Jan 2026

8/10 Good

JOANNA

Stayed 3 nights in Jan 2026

10/10 Excellent

Erlinda, Chicago

Stayed 5 nights in Jan 2026

8/10 Good

Bahaa

Travelled with family
Liked: Cleanliness, amenities
It was just good the resort it was not too many activities
Stayed 3 nights in Jan 2026

8/10 Good

Rajiv

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. However, buffet at Alhambra was not the best when compared to other restaurants in the Ventus properties.
Stayed 3 nights in Jan 2026

8/10 Good

Nicholas

Stayed 6 nights in Jan 2026

10/10 Excellent

Mila

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. This is a fantastic resort. The food was great and there was a lot of variety. I don’t eat meat, just seafood and I felt like there was enough for me. I’m the type of traveler that will look at countless resorts and reviews to figure out where to stay. It took me a while to land on this resort, but I’m glad I did. A few things to know: there’s 3 resorts all in like 5-10 min walking distance but like a 2 min golf cart ride. You have access to all 3, it feels like they’re all one big resort anyways. I picked this resort, Ventus Ha instead of the other two which is called Ventus and the other one Marina/ el cid because of the price. The names all sound similar but this one is Ventus Ha. There’s hammocks in every balcony and around the pool area which is such a fun touch. It has a rooftop pool adults only on the seventh floor with hammocks, beds, chairs and a bar. There’s a big pool also on the ground floor and jacuzzi plus a bar. There’s a hibachi restaurant called KOBO which is freaking amazing. It was so good. The other restaurant has breakfast lunch and dinner which was also yum. You have access to the other 2 hotels as well. If you want to go use their pool, or the beach or restaurants etc you can go to the lobby outside and ask for someone to take you w a golf cart. There’s always drivers in golf carts dropping people off all the time. Everyone is so nice. There’s free 24hr room service. You have to reserve restaurant for dinner in advance!
Stayed 4 nights in Jan 2026

10/10 Excellent

John Christopher, South Riding

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Natasha

Stayed 6 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The beach front as expected from photos. They are constantly up keeping the property and its shows. The food was 3 stars. It was just ok. Some great meals and some that wouldn’t be the best. There are 3 different sister resorts as apart of this one. All 3 resorts are battling for dinner restaurant reservations. Because of this we only got to eat at 3 different restaurants, the rest were buffet dinners. Service is great, pools are clean, lots of wild animals. We enough the wildlife. It is a big property but they do have golf carts to transport.
Stayed 6 nights in Jan 2026

8/10 Good

Vianca

Liked: Cleanliness, staff & service, amenities
Great room, amazing view and delicious food. Drinks are meh
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and staff was very friendly. Food was great only thing that was disappointing is not being able to get food reservations for the 2 nights and the rest of the times that were available was 9;30 dinner times.
Stayed 2 nights in Jan 2026

8/10 Good

Panayiotis

Stayed 5 nights in Jan 2026

8/10 Good

Darlene

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms were clean. The staff was amazing. The food was so good and the pastries were the best part. The cliff pool was a huge hit with the kids.
Stayed 6 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 4 nights in Nov 2025

8/10 Good

Susanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with great restaurants and excellent service. We stayed at the Ventus Ha and had a great time. The room was beautiful and comfy. Loved the murphy bed too. I didn't like the fact that we only had wifi for 2 phones You have to pay extra for other lines. In this day and age I think it's ridiculous. The cocktails in our lobby were fantastic. The bartender Jose was fabulous. If this hotel had a decent beach I would have rated it a 5star, but unfortunately the beach is really bad. Almost non existant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Fransico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great!! Me and my wife loved it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. We were here for 3 nights in January 2026 as a family of 4. The entire resort is spotless, the room was very nice. Food was excellent and every staff member we dealt with was friendly and helpful. All frontline staff spoke excellent English, I didn't even need my terrible Spanish. As other reviews mention the beach isn't great with all the seaweed, but it is still nice for a walk or to relax on a beach chair. My only real complaint was that we were unable to get into any of the speciality restaurants despite trying several times. I have run into this problem at other resorts though so it is by no means unexpected. All in all we had a great time and wouldn't hesitate to come back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Reg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with amazing staff. Rooms and grounds were well mantained. The walk to the beach was not that far, just across the road, but there were numerous golf carts running to shuttle people wherever they needed to go.
Stayed 1 night in Jan 2026

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall we had a very nice time. The food was incredible and the ambiance at Ventus Ha was amazing and peaceful. We couldn’t believe how more adults didn’t take advantage of the rooftop bars- they were incredible! The beach is awful, but we knew that coming in. I could have gotten over this due to the amazing restaurants and Ventus Ha experience, but we will not book here again due to these issues: 1) upon arrival they had my children listed as “infants” even though my Expedia receipt said they were “children”. Because my receipt did not list the explicit ages, the hotel charged us an additional $1,700 for a 5 night stay because they were “children” instead of “infants”. It was during a holiday and they were unwilling to negotiate with this exorbitant price tag. 2) The other major con is the seat reserving chess game at all the pools other than Ventus Ha. All the chairs would have a towel or a shoe indicating the chair was in use. We never saw these people come back. I don’t have any patience for this type of game while on vacation. If it wasn’t for our Ventus Ha haven, this would have been a mediocre experience for us, especially due to the check-in fiasco.
Stayed 5 nights in Dec 2025