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Susurros del Corazón, Auberge Collection

5.0 star property
5-star beachfront hotel near Punta de Mita Beach

Choose dates to view prices

Photo gallery for Susurros del Corazón, Auberge Collection

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Beach/ocean view
Studio, Ocean View
2 restaurants, breakfast served

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪9 min drive‬
  • Place, Punta de Mita Sea Pool
    ‪9 min drive‬
  • Place, Destiladeras Beach
    ‪10 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 King Bed (Garden)

Studio, 1 King Bed (Garden)

Studio, 1 King Bed (Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Garden)

Studio, 2 Queen Beds (Garden) | View from room

Studio, 2 Queen Beds (Garden)

10.0 out of 10
Exceptional
(2 reviews)
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Garden Casita)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Garden Casita)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Garden Casita with Plunge Pool)

Room (Garden Casita with Plunge Pool) | View from room

Room (Garden Casita with Plunge Pool)

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Suite with Plunge Pool)

View from room

Suite (Garden Suite with Plunge Pool)

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View

Studio, Ocean View

Studio, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Casita)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room, Ocean View (Casita)

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Garden Suite with Plunge Pool)

55-inch LCD TV with satellite channels, TV

Suite, Multiple Beds (Garden Suite with Plunge Pool)

  • 223 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Ocean View

  • 223 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Beachfront (Ocaso: Casa with Pool)

Room, Multiple Beds, Beachfront (Ocaso: Casa with Pool) | Terrace/patio

Room, Multiple Beds, Beachfront (Ocaso: Casa with Pool)

  • 1602 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 3 Twin Bunk Beds

View all photos for Room, Multiple Beds, Ocean View (Nido: Casa with Pool)

Room, Multiple Beds, Ocean View (Nido: Casa with Pool) | View from room

Room, Multiple Beds, Ocean View (Nido: Casa with Pool)

  • 1705 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Room, Multiple Beds, Ocean View (Marea: Casa with Pool)

Room, Multiple Beds, Ocean View (Marea: Casa with Pool) | Private pool

Room, Multiple Beds, Ocean View (Marea: Casa with Pool)

  • 1705 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 12
  • 4 King Beds

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

Beach/ocean view

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 381 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 511 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence) | View from room

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 455 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

Private kitchen

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 557 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Room, Ocean View (Casita with Skydeck)

View from room

Room, Ocean View (Casita with Skydeck)

  • 130 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

Beach/ocean view

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, Oceanfront (Cliffside (LO-Tortuga/Urraca))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside (LO-Tortuga/Urraca))

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence) | Beach/ocean view

Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Studio, Oceanfront (Cliffside (LO-Quetzal))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside (LO-Quetzal))

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

Beach/ocean view

Room, Multiple Beds, Hot Tub, Oceanfront (Cliffside Residence)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Studio, Oceanfront (Cliffside (LOP-Tortuga/Urraca))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside (LOP-Tortuga/Urraca))

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

55-inch LCD TV with satellite channels, TV

Room, Multiple Beds, Oceanfront (Cliffside Residence with Pool)

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, Multiple Beds, Oceanfront (Sol, with Pool)

Villa, Multiple Beds, Oceanfront (Sol, with Pool) | Terrace/patio

Villa, Multiple Beds, Oceanfront (Sol, with Pool)

  • 1128 sq m
  • 5 bedrooms
  • Ocean view
  • Sleeps 15
  • 3 King Beds and 4 Queen Beds

View all photos for Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

Beach/ocean view

Room, Multiple Beds, Hot Tub, Oceanfront (Sky Residence)

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

Minibar, in-room safe, blackout drapes, iron/ironing board

Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

  • 1852 sq m
  • 7 bedrooms
  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Room, 4 Bedrooms, Beachfront (Luna, Casa with Pool)

Room, 4 Bedrooms, Beachfront (Luna, Casa with Pool) | Beach/ocean view

Room, 4 Bedrooms, Beachfront (Luna, Casa with Pool)

  • 1665 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 5 Queen Beds

View all photos for Room, 3 Bedrooms, Pool Access, Oceanfront (Cliffside Residence, Beach Access)

Private kitchen

Room, 3 Bedrooms, Pool Access, Oceanfront (Cliffside Residence, Beach Access)

  • Sleeps 9
  • 5 Queen Beds

View all photos for Room, 4 Bedrooms, Pool Access, Oceanfront (Cliffside Residence, Beach Access)

View from room

Room, 4 Bedrooms, Pool Access, Oceanfront (Cliffside Residence, Beach Access)

  • Sleeps 12
  • 6 Queen Beds

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  • Pool
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About the area

Punta de Mita

Beachfront retreat .Stay at this Punta de Mita hotel and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Punta de Mita Beach. Also, Punta de Mita Sea Pool is within 3 miles (5 km) and Destiladeras Beach is within 6 miles (10 km).

What's nearby

  • Punta de Mita Beach - 9 min drive - 4.6 km
  • Punta de Mita Sea Pool - 9 min drive - 4.2 km
  • Destiladeras Beach - 10 min drive - 5.4 km
  • El Anclote Beach - 11 min drive - 6.9 km
  • Punta Mita Expeditions - 11 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬11 min drive
  • ‪Secrets Preferred Club - ‬5 min drive
  • ‪Bluewater Grill - ‬5 min drive
  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬7 min drive

About this property

Susurros del Corazón, Auberge Collection

5-star beachfront hotel near Punta de Mita Beach
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Susurros del Corazón, Auberge Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's club, a children's pool, and a 24-hour fitness center. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita hotel.

  • 112 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2022
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Susurros del Corazón, Auberge Collection offers 112 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 55-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, and slippers. This Punta de Mita hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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The price is CA $1,155
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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Paddleboard
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 170 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Susurros del Corazón Auberge Resorts
Susurros del Corazón Auberge Resorts Collection
Susurros del Corazón, Auberge Resorts Collection Hotel
Susurros del Corazón, Auberge Resorts Collection Punta de Mita

Susurros del Corazón, Auberge Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 44 reviews
Rating 8 - Good. 2 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Orelvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 10 nights in Sep 2025

10/10 Excellent

Beridania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and big rooms at this punta mita American resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I’ve ever stayed at, period (and I’ve been all over the world!). From the moment you arrive the staff is friendly, helpful and so attentive to your every need. The beach is secluded and sparsely populated. The pools are out of a magazine and the cuisine was so amazing we loved EVERYTHING we ate. 10 out of 10!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Amenities
Beautiful property with excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Satyanarayana

Stayed 3 nights in May 2025

10/10 Excellent

Christopher, San Diego

Travelled with partner
Liked: Amenities
Outstanding all around
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many high end resorts internationally and I have never experienced such a high level of customer-focused service. Every waiter, bartender, pool attendant and bell person was laser focused on guest satisfaction. My personal cuates team tended to our every need in a timely and courteous manner. The property and suites were gorgeous and immaculate. The restaurants were amazing. This is the premier resort in Punta de Mita.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel, best service, the best staff, the best accommodations, the best pools. Simply the best!!! We will be back!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it everyone were nice and polite sorry forgot the names but restaurant hosts and pool bar guts and girls were super nice thank you we will see you soon Tony Frida Kayvon
Stayed 4 nights in Nov 2024

8/10 Good

Kunal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property with gorgeous views of the Bahia de Banderas. Great rooms, great pools for adults and kids, wonderful private beach. Limited dining options on property (only 2 restaurants) and limited options off property where you need transportation which is costly when arranged from the hotel. Also, no actual front desk, have to text team for anything which works but can be annoying when you just want a quick key if you forget it in the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hugo

Stayed 6 nights in Dec 2024

10/10 Excellent

tuan, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iván de Jesús

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We hated to leave. Every detail was just perfection.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elan

Stayed 4 nights in Apr 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

5 stars with misses!

There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Stayed 3 nights in Dec 2023

10/10 Excellent

menachem m

Stayed 3 nights in Aug 2023