Ratings based on 584 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Good value
Comment from Hotel Management
Feb. 1, 2024 by Joy, Hotel Management
We are thrilled to hear you enjoyed your stay! We thank you for taking a moment to share your experience and we hope to have the pleasure of hosting you again.
by A traveller
Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Joy C, Hotel Management
Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour ! La satisfaction de nos clients est de la plus haute importance pour nous.Nous espérons vous accueillir à nouveau prochainement.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Joy C, Hotel Management
We are sorry to hear that your stay did not meet your expectations. We would appreaciate hearing more about what we could have done to make your stay an unforgettable one. Please do not hesitate to contact us. Our team would appreaciate your feedback.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Les Lofts Vieux Québec, Hotel Management
Merci d'être resté à l'hôtel du Jardin!
by A traveller
Posted Jan. 5, 2024 on Hotels
Things were perfect for us including the geographic situation .
Comment from Hotel Management
Jan. 22, 2024 by Joy C., Hotel Management
We are thrilled to hear you had a great stay! We look forward to having you among us again soon.
by A traveller
Posted Dec. 11, 2023 on Expedia
Comment from Hotel Management
Dec. 13, 2023 by Mylene Soucy - Directrice de la Réception , Hotel Management
Bonjour Patrick ! Merci de nous avoir partager votre évaluation. Nous sommes heureux de voir que vous avez apprécié séjourner parmi nous. Nous espérons avoir réussi à vous convertir et pouvoir maintenant vous compter parmis nos fidèles ;) Au plaisir de vous accueillir de nouveau!
by A traveller
Posted Dec. 7, 2023 on Hotels
Comment from Hotel Management
Dec. 13, 2023 by Mylene Soucy - Directrice de la Réception , Hotel Management
Bonjour Karina! Merci d'avoir pris le temps de noter votre dernier séjour :) Au plaisir de vous compter de nouveau parmis nous !
by A traveller
Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by A, Hotel Management
Hello, Thank you for your comment. We are delighted to learn that you have enjoyed your stay with us. Note that we take your comment sincerely, as we strive to improve our customer experience. We are looking forward to welcome you again in one of our 20 locations in Quebec City! Ariane - The Lofts team
by A traveller
Posted Oct. 23, 2023 on Hotels
Comment from Hotel Management
Oct. 23, 2023 by Lofts Vieux Québec, Hotel Management
Cher Benoit,Merci d'avoir pris le temps de partager votre évaluation avec nous. Nous sommes ravis que votre expérience ait été positive avec une note de 8 sur 10. Si vous avez des commentaires spécifiques sur ce que vous avez apprécié ou sur des aspects que nous pourrions améliorer, n'hésitez pas à nous les faire savoir. Nous espérons vous accueillir à nouveau à l'avenir.Cordialement,
by A traveller from Ottawa
Posted Oct. 22, 2023 on Expedia
Stayed for 2 nights with my wife, we enjoyed our stay. Would come again.
Comment from Hotel Management
Oct. 23, 2023 by Lofts Vieux Québec , Hotel Management
Dear guest,Thank you for choosing to stay with us at Hotel du Jardin. We are pleased to hear that you and your wife enjoyed your two-night stay. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you have, feel free to share. We look forward to the opportunity to welcome you again in the future.Best regards,
