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Hotel Crown Victoria

4.0 star property
4-star hotel near Alameda Hidalgo Park, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Crown Victoria

Indoor spa tub
Lobby sitting area
Exterior
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080
  • Place, Bernardo Quintana Industrial Park
    ‪1 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪1 min drive‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪1 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

Downtown Querétaro stay.Your stay at this Downtown Querétaro hotel places you within 2 miles (3 km) of Alameda Hidalgo Park and Plaza Santa Maria Bullring. Templo de Santo Domingo and Querétaro Museum of Art are also within 2 miles (3 km).

What's nearby

  • Bernardo Quintana Industrial Park - 1 min walk - 0.0 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Galerías Querétaro Shopping Center - 1 min drive - 1.9 km
  • Plaza Santa Maria Bullring - 1 min drive - 1.9 km
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive - 2.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 30 min drive

Restaurants

  • ‪La Marmota - ‬9 min walk
  • ‪Sora Sushi Bar Queretaro - ‬9 min walk
  • ‪Tacos los Desvelados - ‬11 min walk
  • ‪Mercury Inn - ‬6 min walk
  • ‪Pozolería Guerrerense - ‬11 min walk

About this property

Hotel Crown Victoria

4-star hotel near Alameda Hidalgo Park, connected to the convention center
Hotel Crown Victoria offers its guests a hot tub and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Crown Victoria. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Querétaro hotel.

  • 172 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Crown Victoria

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 330.00 for adults and MXN 110.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Hotel Crown Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 992 out of 1547 reviews
Rating 8 - Good. 350 out of 1547 reviews
Rating 6 - Okay. 109 out of 1547 reviews
Rating 4 - Poor. 47 out of 1547 reviews
Rating 2 - Terrible. 49 out of 1547 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 5 nights in Nov 2025

8/10 Good

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Staff services were great! Also the facility in general very clean and peaceful.
Stayed 1 night in Nov 2025

4/10 Poor

Edgar

Liked: Staff & service
Bastante ruido de los trailers de atrás toda la noche
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was clean. Bed was comfy. Great location close to bus terminal. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Inocencio

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo viajó mucho y mis espectativas son altas el hotel cumple con todas las espectativas comodidad limpieza y atención camas cómodas limpias y almohadas sumamente acoñchonadas
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

willy

Stayed 10 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Stayed 1 night in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Everything was really good clean rooms, hot water and good service.
Stayed 2 nights in Oct 2025

6/10 Okay

Betzabe

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hot tub very dirty. Parking was full
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander Jose, Monterrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good value for short stays.
Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the air conditioner was great didn’t use the hot tub
Stayed 6 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 2 nights in Sep 2025

2/10 Terrible

Jesus

Business traveller
No respeta el paquete de desayuno buffet cobrado en Hoteles.com,
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Not a big tourist hotel, but front desk staff were friendly and spoke good English. Helped me out by exchanging some of my USD to MXN, without the huge mark-up most ATMs and airports charge. Less than 10 minutes from downtown and right on a major highway to get to anywhere. Shower was oddly setup... door doesn't latch or seal, otherwise a great place!
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

Edgar

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 2 nights in Jul 2025

6/10 Okay

Julio

Stayed 1 night in Jul 2025

10/10 Excellent

Nellie

Travelled with family
Liked: Cleanliness
Great customer service. Front desk was very nice and had a taxi scheduled for me very early.
Stayed 1 night in Jul 2025