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Hacienda Rumiloma

5.0 star property
Family-friendly 5-star hotel near La Mariscal Craft Market

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Photo gallery for Hacienda Rumiloma

Front of property
Porch
Superior Suite, 2 Queen Beds
Presidential Suite
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Obispo Diaz de la Madrid s/n, al final de la calle, Quito, Pichincha, P01000
  • Place, Metropolitan Hospital
    ‪5 min drive‬
  • Place, Central University of Ecuador
    ‪5 min drive‬
  • Place, TelefériQo Base Station
    ‪5 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, Accessible, Bathtub

Junior Suite, Accessible, Bathtub

Junior Suite, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite

Family Suite

  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Living room

Presidential Suite

  • Mountain view
  • 145 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Quito

La Primavera stay.Your stay at this La Primavera hotel places you within 3 miles (5 km) of TelefériQo Base Station and Parque La Carolina. Also, La Mariscal Craft Market is within 3 miles (5 km) and Independence Square is within 6 miles (10 km).

What's nearby

  • Metropolitan Hospital - 5 min drive - 1.9 km
  • Central University of Ecuador - 5 min drive - 3.0 km
  • Casa De la Musica - 5 min drive - 2.7 km
  • TelefériQo Base Station - 5 min drive - 1.9 km
  • Rumipamba Archaeological Park - 9 min drive - 2.7 km

Getting around

  • La Magdalena Station - 8 min drive
  • Universidad Central Station - 13 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 68 min drive

Restaurants

  • ‪La Casa de la Humita y el Tamal Lojano - ‬3 min drive
  • ‪Don Pepe Fast Food - ‬6 min drive
  • ‪Apapacho - ‬6 min drive
  • ‪Hacienda Rumiloma - ‬12 min walk
  • ‪Cruz Loma - ‬38 min drive

About this property

Hacienda Rumiloma

Family-friendly 5-star hotel near La Mariscal Craft Market
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1346 square feet (125 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Hacienda Rumiloma . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Quito hotel.

  • 5 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 1346 sq ft of conference space
  • 125 sq m of conference space
  • Built in 2004
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hacienda Rumiloma offers 5 accommodations with fireplaces and designer toiletries. Each accommodation is individually decorated. Beds feature down comforters. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • Laundry facilities
  • Living room
  • Playground

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Billiards/pool table
  • Ecotours
  • Foosball table
  • Hiking/biking trails
  • Piano
  • Playground
  • Rock climbing
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Room service

More

  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65.00 per vehicle (one way)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda Rumiloma
Hacienda Rumiloma Hotel
Hacienda Rumiloma Hotel Quito
Hacienda Rumiloma Quito
Rumiloma
Hacienda Rumiloma
Hacienda Rumiloma Hotel
Hacienda Rumiloma Quito
Rumiloma Lodge by Rotamundos
Hacienda Rumiloma Hotel Quito
Hacienda Rumiloma by Rotamundos

Hacienda Rumiloma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 71 reviews
Rating 8 - Good. 11 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shonettia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and very accommodating, the grounds and views were breathtaking, authentic touches throughout (including a wood stove!), and the llamas were adorable. No complaints, highly recommend. Wonderful way to celebrate my birthday week.
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We entered Ecuador completely blind not knowing what to expect and on arrival were met by a national strike, riots and soldiers on the streets, suffice to say we were a little scared. However our initial impressions and experience soon turned into one of the greatest countries I have visited, and undoubtedly the best hotel I have ever stayed at, seriously if you are ever in Ecuador (and you must visit) you have to stay at the Hacienda Rumiloma it is a wonderful hotel that not only treats it's guest like family, but is run entirely by the workers as a collective. I honestly have never felt so welcome and safe away from my own home. When the tensions died down we were eventually able to leave our hotel and explore the capital visiting the old town and the equator with our amazing tour guide Andres from the hotel. We also went on amazing hikes with some of the best views I have ever seen just behind the hotel! 100% must visit!
Stayed 5 nights in Oct 2025

10/10 Excellent

Francisco Santiago Pérez

Stayed 2 nights in Sep 2025

6/10 Okay

Hamza

Liked: Cleanliness, staff & service
One of the best views you will find but we were the only guests in the hotel. Isolated mountain that can be scary. Staff is one of kind. Great service. The road to get to the hotel is very rough and steep. Distance from the airport is an hour but on hotels.com it says 33 min. That was misleading and caused getting a ride early in the morning be unpredictable
Stayed 2 nights in Aug 2025

10/10 Excellent

Deidrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't say enough great things about the hotel and staff. They were amazing from check in until check out. If you are around Quito at least stay here 1 night.
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful and unique property and everybody was so lovely. I wish more people would have the chance to stay here. It was fairly empty…. We had a two-story room with a wood-burning fireplace downstairs. I have never stayed somewhere with that sort of amenity.!
Stayed 4 nights in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy

Stayed 2 nights in Jul 2023

4/10 Poor

Margaret

Travelled with family
Disliked: Staff & service
Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest for the remainder of the morning until we could find accommodations.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carolina

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Magical. Just magical. Stop reading reviews and book immediately!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda staff was very attentive throughout the stay.
Stayed 3 nights in Nov 2020

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and amazing stay at Magical Rumiloma
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rumiloma The Best!!!

This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.
Stayed 1 night in Jun 2019

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HEAVEN ON EARTH

HACIENDA RUMILOMA IS LIKE HEAVEN ON EARTH, THE LLAMAS, THE PEACOCKS, THE FRESH AIR WAS ALL EXCELLENT. I SCORE THIS PROPERTY A 10. ALL THE STAFF MEMBERS WENT OUT OF THEIR WAY TO PLEASE US IN EVERY WAY. I WOULD MOST DEFINITELY RECOMMEND THIS PROPERTY TO ANYONE WHO WOULD LIKE TO SEE WHAT HEAVEN IS LIKE.
Stayed 1 night in Jun 2019

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true paradise at a price that’s a total steal!

We stayed in the Cathedral suite for two nights. Our experience was simply unbelievable perfection. The suite itself is a palace and we could not believe this luxurious space was ours for just over $300 a night when such a room would easily cost anywhere between $1000 and up in the U.S. Not only was the room amazing, but the service and attention to detail was just incredible. Everything was just a dream - from the fresh fruit awaiting us in our suite to the turn down service including hot water bags heating each side of the bed, the absolutely breath-taking bouquet of roses in our suite and the rose petals spread throughout the rooms, the GORGEOUS decor. The restaurant, the bar and the grounds are also amazing. We spent our time watching the llamas, birds and peacocks that roam the property as well as hiking the grounds of the property in general. We also met the owner, Amber and she was amazing! Not only did she take the time to introduce herself and chat with us but she did everything in her power to make our stay as enjoyable as possible. Amber ensures our meals were to our liking, sent tea to our room to help with some altitude related discomfort, arranged our transportation to the airport, and even arranged for us to have an hour and a half massage in our suite which was really fantastic. Really, I can’t say enough about how amazing this place is and the staff that works there. They blew all of our expectations way out of the water and made us eager to come back soon!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, a wonderful, secluded get away in the mountains while still being 15 to 20 minutes from the heart of Quito. However, it didn't feel like you were anywhere close to Quito while there. The suites were phenomenal, the food was outstanding (and brought fresh to our room at the time we requested), and for no charge they filled the room with rose petals and a huge vase of roses for our honeymoon. The best part, though, was that our driver got his car stuck on the way up the mountain late in or wedding night, and when we called to tell them we would be late to check in, the owner herself drove down and gladly picked us up. That single handedly turned what could have been a terrible experience into a wonderful night, and for less than 300 a night, there is no way you can get a better location, good or service, in all of Ecuador, and definitely nowhere close to that quality for that price in the States. If you're ever in Ecuador, spend the money here. It will be more than worth every penny.
Stayed 1 night in Mar 2019

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

A lovely hotel with tremendous style, personality and a view to boot. Amber was as good a host as one can hope for as she is so knowledgeable about the country and what it has to offer all variety of tourists.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. So unique. Staff was always ready to go out of their way to ensure guests comfort.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Lauren

Absolutely the best choice for our lounge zone! Friendly staff, well designed rooms (amazing bathtub!), food so good we took their class & Mercado visit package. The in-room fruit basket was superior and we wikipedia’d To figure out the cucumbermelon! Have already recommended Hacienda Rumiloma to other couples looking for a serious get away in a beautiful location.
Stayed 5 nights in Nov 2018

10/10 Excellent

Candace, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is wonderful! It is a beautiful mountain oasis just 10 minutes outside of quito. We spent 4 days here before going to the galapagos. We did various day trips outside of quito to explore. The grounds of the hotel are so nice the best part is almost being at the hotel! Innkeeper's family and staff take great care of you. Restaurant is great. You should stay here, there can't be any place better in Quito!
Stayed 4 nights in Nov 2018

4/10 Poor

Walter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Lovely location and room but not much sleep...

Beautiful location (up a steep road that our Uber couldn’t quite navigate, so we had to walk the last half mile) with a lovely room with a bouganvillea growing inside. Food at the restaurant was fine, too. Visited in part to go birdwatching the following morning at 6am on a tour arranged by the hotel with a local guide. Was unfortunately kept awake till 2am by thumping music. Our group was told by the owner that we wouldn’t have to pay for the rooms because of the noise, which seemed very generous. Apparently owner later changed her mind, and I was billed in full. While owner and I have not been in contact, owner told other members of my group in an email that I had said I slept well.... the fact is, I didn’t. Lovely location but was frustrated by the loud music that ran late into the night at a place that also seems to want to care about nature.
Stayed 1 night in Sep 2018