Ratings based on 583 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Habitación cómoda, buen desayuno. Excelente atención
Comment from Hotel Management
Mar. 10, 2024 by Front Desk NH Collection , Hotel Management
Estimado Sr. Andrade, gracias por enviarnos su calificación y comentarios a nuestro hotel. Es un gusto saber que disfrutó de su estadía. Esperamos que pueda visitarnos pronto nuevamente. Saludos.
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
I really enjoyed my stay at the hotel. The staff was so nice and made my stay extremely comfortable. The area was safe and was centered in a great location next to other restaurants if you wanted something different than the restaurant on the property. They had a decent gym that had enough to get a work out in. The room was spacious and had all the essentials. The room service was great and great prices. I literally had no complaints and if I ever go back to Quito, I would return to the hotel.
Comment from Hotel Management
Jan. 25, 2024 by Alejandro Ospina, General Manager, Hotel Management
Dear Guest, We sincerely appreciate your comments and kind compliments. Thank you for writing this review, which I will share with all the staff.Well be happy to see you back at our hotel anytime.Regards from Quito!
2 out of 5
by A traveller

Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Alejandro Ospina, General Manager, Hotel Management
Muchas gracias por tu puntuación.
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Alejandro Ospina, General Manager, Hotel Management
Gracias por tu excelente calificación.
5 out of 5
by A traveller

Posted Dec. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by Alejandro Ospina, General Manager, Hotel Management
Thank you for your rating.
5 out of 5
by A traveller

Great everything

Posted Dec. 24, 2023 on Hotels
Very friendly and efficient staff, very clean and well appointed rooms with fantastic views. The food was outstanding, excellent choice and always more than enough, well-done to the team, we'll be staying again.
Comment from Hotel Management
Dec. 28, 2023 by Alejandro Ospina, General Manager, Hotel Management
Dear Craig, we appreciate your comments and great rating. Thank you for sharing your experience with us, fellow travelers.Regards from Quito.!
5 out of 5
by A traveller

Posted Dec. 15, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by Alejandro Ospina, General Manager, Hotel Management
Thank you for your rating.
5 out of 5
by A traveller

Posted Dec. 3, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by Alejandro Ospina, General Manager, Hotel Management
Thank you for your rating.
5 out of 5
by A traveller

Posted Dec. 2, 2023 on Hotels
Comment from Hotel Management
Dec. 7, 2023 by Alejandro Ospina, General Manager, Hotel Management
Gracias por tu excelente calificación.
5 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
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Comment from Hotel Management
Dec. 4, 2023 by Alejandro Ospina, General Manager, Hotel Management
Dear Elaine, thank you for rating us. We are happy to know that you enjoyed your stay with us.