Note fondée sur 760 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
92 % des clients le recommandent
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Room was clean, it was quiet and the staff was so friendly! I would definitely stay again.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Edison Inn, Gestion de l’hôtel
Dear Kimberly,Thank you for taking the time to review the Best Western Plus Edison Inn. We are so pleased to hear you enjoyed your stay. We look forward to seeing you again!Sincerely,Latoya ManuelAssistant General Manager
3 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Edison Inn, Gestion de l’hôtel
Dear Brad,Thank you for taking the time to review the Best Western Plus Edison Inn. We appreciate your business, and we look forward to seeing you again. Sincerely, Latoya ManuelAssistant General Manager
4 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Hotels
Shower needed work
Commentaires de Gestion de l’hôtel
4 mars 2024 par Edison Inn, Gestion de l’hôtel
Dear Constance,Thank you for taking the time to review our property. We are so pleased to hear that you enjoyed your stay. We look forward to hosting you again.Sincerely,Latoya ManuelAssistant General Manager
5 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Edison Inn, Gestion de l’hôtel
Dear Dan,Thank you for taking the time to review the Best Western Plus Edison Inn. We Appreciate the great review and look forward to seeing you again.Sincerely,Latoya ManuelAssistant General Manager
1 sur 5
par un voyageur de Bronx

Publié le 24 févr. 2024 sur Expedia
!
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear Mustafa,Thank you for taking the time to review our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely, Latoya Manuel Assistant General Manager
5 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
Had a very nice stay here.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear John,Thank you for taking the time to review our property. We are so pleased that you enjoyed your accommodations. Thank you for your kind words and hope to see you again soon!Sincerely, Latoya Manuel Assistant General Manager
4 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear Claudia,Thank you for taking the time to review our property. We are so pleased that you enjoyed your stay. We hope to see you again soon!!
2 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
The public ladies bathroom was closed because the toilet didn’t work. The elevator to the second floor was out of operation and there was mold in our bathroom in the room. It goes on and on.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear Michael,We appreciate your valuable time spent reviewing our property. We would like to express our sincere apologies for jot meeting your expectations. Customer satisfaction is of utmost importance to us. Unfortunately, our elevator is currently out of order due to unforeseen circumstances beyond our control. Additionally, we had to call a plumber to fix the ladies restroom, and we are currently awaiting the necessary parts for its repair. We are actively working on upgrading our property, although it is taking longer than anticipated. Thank you for providing us with your feedback, it is greatly appreciated. Latoya Manuel Assistant General Manager
2 sur 5
par un voyageur

Publié le 3 févr. 2024 sur Expedia
Property requires upgrades to rooms.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear David, We are sorry to hear that your expectations were not met. We are constantly working to improve our property. We are in the process of making upgrades to our property. Thank you for taking a moment to share your feedback with us. We value your input and will use it to make our property better for all of our guests.Thank you for your time and consideration.Sincerely,Latoya Manuel
5 sur 5
par un voyageur

Quick Stay

Publié le 18 janv. 2024 sur Hotels
Check in was easy. The hotel is clean and is a nice hotel in an commercial environment. Staff was friendly, helpful, morning meal was sufficient. Check out was easy. I only needed an over night stay and this was very adequate.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Edison Inn, Gestion de l’hôtel
Dear Anonymous, We are happy to hear that you enjoyed your stay at our hotel. We appreciate your feedback and will continue to work hard to provide our guests with a positive experience.Thank you for choosing Best Western Plus Edison Inn.