Note fondée sur 946 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
83 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is critical to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna Desai
5 sur 5
par un voyageur

Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Prerna Desai
4 sur 5
par un voyageur

Publié le 8 mars 2024 sur Expedia
Remodeling so loud
Commentaires de Gestion de l’hôtel
9 mars 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna DesaiGeneral Manager
1 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
The hotel was under construction while we were there, which wasn’t ideal. I wish there would have been a disclaimer when booking. I would have booked something else. There was also a horrible smell in the hallways.
Commentaires de Gestion de l’hôtel
4 mars 2024 par pd, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,GM
2 sur 5
par un voyageur

Fire alarms need repair

Publié le 1 mars 2024 sur Hotels
It was unbelievable! The fire alarm went off in the middle of the night not once but twice! It was freezing outside. Hope they got that resolved 🙁
Commentaires de Gestion de l’hôtel
2 mars 2024 par pd, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Someone smoked in the hallway area and that was the reason firealarm went on. However we have called out Fire alarm monitoring provider and check it out evry thing.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Prerna Desai
5 sur 5
par un voyageur

Publié le 1 mars 2024 sur Expedia
I loved it here I even thought about staying here for a while but work calls
Commentaires de Gestion de l’hôtel
2 mars 2024 par pd, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna DesaiGeneral Manager
4 sur 5
par un voyageur

Publié le 27 févr. 2024
Thank you, God bless you
Commentaires de Gestion de l’hôtel
28 févr. 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is critical to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna DesaiGeneral Manager
4 sur 5
par un voyageur

Soso

Publié le 22 févr. 2024 sur Hotels
Took awhile to check in because system was down but not fault of staff. Staff was very courteous and helpful. Breakfast not up to standard of other comfort inns.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is critical to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna Desai
4 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
My bathroom was not so clean and the sheets on my bed was dirty also I had to get them to change them
Commentaires de Gestion de l’hôtel
22 févr. 2024 par PD, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is critical to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna DesaiGeneral Manager
5 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par PD, Gestion de l’hôtel
Dear Kitina,Thank you so much for the 10/10 rating.Thank you for sharing your feedback on Expedia regarding your recent stay at our hotel.Your feedback is critical to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for staying with us; we hope to see you again soon!Sincerely,Prerna DesaiGeneral Manager