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DoubleTree by Hilton Raleigh - Cary

4.0 star property
4-star hotel near Crossroads Plaza

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Photo gallery for DoubleTree by Hilton Raleigh - Cary

Indoor pool
Lobby
Bar (on property)
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Caitboo Avenue, Cary, NC, 27518
  • Place, Crossroads Plaza
    ‪1 min walk‬
  • Place, Regal Crossroads - Cary
    ‪3 min walk‬
  • Place, Lake Johnson
    ‪18 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed

Premium bedding, pillowtop beds, in-room safe, desk

King Bed

9.4 out of 10
Exceptional
(84 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King with Sofabed

55-inch LCD TV with cable channels, TV

King with Sofabed

9.2 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

One King Bed, Non-Smoking, Roll In Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room With Sofabed-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility/hearing Access Two Queen Room with Tub

  • Sleeps 4

Mobility/hearing Access King Room with Tub

  • Sleeps 2

Mobility/hearing Access King Room with Tub and Sleeper Sofa

  • Sleeps 2

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 2

Mobility Access King Room with Roll in Shower

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 King Bed Room-Hearing Accessible With Standard Tub-Non-Smoking

  • Sleeps 2

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About the area

Cary

In shopping district.At this Cary hotel, you'll be within half a mile (1 km) of Crossroads Plaza and 6 miles (10 km) of Bond Brothers Beer Company. North Carolina State Fairgrounds and WakeMed Soccer Park are also within 6 miles (10 km).

What's nearby

  • Crossroads Plaza - 1 min walk - 0.1 km
  • Regal Crossroads - Cary - 3 min walk - 0.3 km
  • Amb Day Spa - 18 min walk - 1.6 km
  • Lake Johnson - 18 min walk - 1.6 km
  • Bowlero Cary - 2 min drive - 1.7 km

Getting around

  • Cary Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 17 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Bojangles - ‬3 min drive
  • ‪Panera Bread - ‬10 min walk

About this property

DoubleTree by Hilton Raleigh - Cary

4-star hotel near Crossroads Plaza
DoubleTree by Hilton Raleigh - Cary offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1554 square feet (144 square meters) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Raleigh - Cary. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cary hotel.

  • 129 guestrooms or units
  • 5 levels
  • 1554 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cary hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Raleigh-Cary
DoubleTree Hilton Raleigh-Cary
DoubleTree Hotel Raleigh-Cary
DoubleTree Raleigh-Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh
DoubleTree by Hilton Raleigh Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh - Cary Cary
DoubleTree by Hilton Raleigh - Cary Hotel
DoubleTree by Hilton Raleigh - Cary Hotel Cary

DoubleTree by Hilton Raleigh - Cary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities
Clean, beautiful property
Stayed 1 night in Dec 2025

10/10 Excellent

Tiarah

Liked: Cleanliness, amenities, property conditions & facilities
Great overall cookies was the best
Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband was sick while we were there and everyone from the front desk receptionist to the housekeeping staff were incredibly kind and helpful. They went the extra mile and it was greatly appreciated.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yany

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room at a reasonable price
Stayed 1 night in Nov 2025

10/10 Excellent

Marysol

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free cookies were AMAZING, all of the staff were incredibly attentive - at breakfast we could order food and eggs whatever way we wanted and it was made on the spot! I asked for a poached and a hard fried with cheese on top and my husband got an omelette, was able to take individually wrapped fruit for the road too! The bed was clean and comfortable, the shower was great pressure and gorgeously hot - Aniya at the front desk went above and beyond for us, so special shout out to her!! Recommended this place to two other couples already and will definitely stop through again if we travel this way!
Stayed 1 night in Nov 2025

8/10 Good

Polly

Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful - i’ve travelled a lot and this staff was really great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Sharla

Stayed 2 nights in Nov 2025

10/10 Excellent

Nikisha

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable bed, excellent shower, but the real MVPs were the staff! From check in, to serving breakfast, to check out the staff was exceptionally friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jullieth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

8/10 Good

Ellen Smith

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was fine, coffee didn’t work in the room, but otherwise ok
Stayed 1 night in Nov 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service
The hotel was great. Large spacious room, with friendly staff and a good breakfast. Small downsides, the AC unit is a bit noisy (a common thing anyway in the US so no reflection on this individual hotel), no kettle in the room (again the norm for the US). But those grips aside a very nice hotel with a big Target shop next door and places to eat, I recommend the Carolina Ale House (just book early) a 15 min walk away.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
They do a good job keeping the hotel clean but it’s getting to the point where the hotel needs an overhaul. Old loud AC units in the rooms, leaking shower doors, etc.
Stayed 2 nights in Nov 2025

4/10 Poor

Tom

Business traveller
Disliked: Amenities
They put me in a handycap room with a short shower and the coffee was ridiculously weak, the breakfast was awful. The BEST THING about this hotel was Desiree, the bartender, who was awesome.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gail

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Kenneth, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Employees were very cordial. Plenty of parking. Will stay here again next time we're in Cary.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chrissa

Stayed 3 nights in Oct 2025

10/10 Excellent

roger

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean facilities and friendly staff. Chose to eat breakfast elsewhere
Stayed 1 night in Oct 2025

10/10 Excellent

jean

Stayed 2 nights in Oct 2025