Ratings based on 928 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
100% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 5, 2024
Safe, quick and easy check in. The staff was warm and welcoming. The room is nice, clean, comfortable. I love the warm light bulbs! So many hotels use white or bluish lightbulbs, so these were awesome.
Comment from Hotel Management
Jun. 5, 2024 by Wade, Hotel Management
We appreciate you taking the time to leave this review of your recent stay of the Best Western Ramkota and thank you for the 5 out of 5 rating! We look forward to your return visit. Thank you
5 out of 5
by A traveller

Front desk lady was amazing

Posted Mar. 13, 2024 on Hotels
We checked in on 2/28/2024 the lady working the front desk that evening was amazing and so accommodating….
Comment from Hotel Management
Mar. 13, 2024 by Wade, Hotel Management
Thank you for taking the time to leave this review of the Best Western Ramkota and thank you for choosing to stay with us during your recent trip to Rapid City. We hope you can come back again soon.
1 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
It’s old and dirty. Stained sheets. Stained shower curtain.
Comment from Hotel Management
Mar. 11, 2024 by Wade, Hotel Management
Thank you for your review. We strive very hard to insure each and every guest enjoy their stay with us and leave with an favorable impression of the hotel and our staff. On occasion we fall short of the high standards we have set for ourselves and I want to thank you for bringing your experience with your recent stay to my attention.
5 out of 5
by A traveller

Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by Wade, Hotel Management
We appreciate you taking the time to leave this review of your recent stay of the Best Western Ramkota and thank you for the 5 out of 5 rating! We look forward to your return visit. Thank you
2 out of 5
by A traveller

Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Wade, Hotel Management
Thank you for your review. We strive very hard to insure each and every guest enjoy their stay with us and leave with an favorable impression of the hotel and our staff. On occasion we fall short of the high standards we have set for ourselves and I want to thank you for bringing your experience with your recent stay to my attention.
4 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by Wade, Hotel Management
We appreciate you taking the time to leave this review of your recent stay of the Best Western Ramkota. With our Free Water Park, Junior Size Olympic Pool and onsite restaurant we are a perfect choice when traveling to the Black Hills. We look forward to your return visit. Thank you
4 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Wade, Hotel Management
We appreciate you taking the time to leave this review of your recent stay of the Best Western Ramkota. With our Free Water Park, Junior Size Olympic Pool and onsite restaurant we are a perfect choice when traveling to the Black Hills. We look forward to your return visit. Thank you
3 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Wade, Hotel Management
Thank you for your review. We strive very hard to insure each and every guest enjoy their stay with us and leave with an favorable impression of the hotel and our staff. On occasion we fall short of the high standards we have set for ourselves and I want to thank you for bringing your experience with your recent stay to my attention.
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Hotels
Friendly staff, clean grounds, and beautiful family areas and pools
Comment from Hotel Management
Mar. 1, 2024 by Wade, Hotel Management
Thank you for taking the time to leave this review of the Best Western Ramkota and thank you for choosing to stay with us during your recent trip to Rapid City. We hope you can come back again soon and stay with us when you have to escape.
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Wade, Hotel Management
Thank you for taking the time to leave this review of the Best Western Ramkota and thank you for choosing to stay with us during your recent trip to Rapid City. We hope you can come back again soon.