Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great hotel all around
Publié le 8 sept. 2023 sur HotelsGreat hotel overall, not fan of the pillows but that's just me. The gym was surprisingly great, even if the ceiling was a bit low.
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Pentahotel Reading Management, Gestion de l’hôtel
Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receives the very best experience each and every time they stay with us. We very much hope to welcome you back again soon! Sincerely, Pentahotel Reading Management
par un voyageur
Publié le 23 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2023 par The Management, Gestion de l’hôtel
Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon! Sincerely, Pentahotel Reading Management
par un voyageur
Publié le 5 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2023 par Front Office Manager, Gestion de l’hôtel
Dear Guest, Thank you for reviewing Pentahotel Reading, we are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the future. Kindest Regards Penta Management
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2020 par Penta Team, Gestion de l’hôtel
Dear Julien,
Thank you for your rating.
We hope to welcome you to Penta hotel again soon.
Penta Team
par un voyageur
Publié le 13 nov. 2019 sur Hotels
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Pentahotel Management Team, Gestion de l’hôtel
Dear Thomas,Thank you for taking the time to share your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Pentahotel Management Team
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Pentahotel Management Team, Gestion de l’hôtel
Dear Guest,Thank you for sharing such positive feedback following your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Pentahotel Management Team
par un voyageur
Publié le 15 mars 2024 sur Hotels
Mattress too soft not very comfy not thick enough to support my back .
Commentaires de Gestion de l’hôtel
17 mars 2024 par Pentahotel Management Team, Gestion de l’hôtel
Dear Gilly,Thanks for this review and your insight.We're pleased you found our hotel's cleanliness and condition to meet your expectations. We regret to hear that the mattress did not provide the support you needed for a comfortable night's sleep. Our team is dedicated to ensuring all our guests have a restful experience, and we offer a range of rooms with larger-than-life beds that are designed to cater to different preferences. We hope to have the opportunity to better serve you in the future and provide a room that meets all your comfort needs.We look forward to welcoming you back on a future occasion. Best wishes,Pentahotel Management Team
par un voyageur
Publié le 14 mars 2024 sur Expedia
Television didn't work properly, unable to access on network due to lack of identity, you could try each on the 300 long list if u have time. Beds need updating/ screws tighter based on noise from rooms above and next to me. I won't be back to pentahotel.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Pentahotel Management Team, Gestion de l’hôtel
Dear Debbie,Thank you for your feedback,The comfort of our guests is extremely important to us, so we are very sorry to hear that you were not satisfied in this regard. Please do not hesitate to notify us of such concerns at the time so that we can do our best to find a more comfortable solution. Our dedicated team members are always eager to assist.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Pentahotel Management Team
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Pentahotel Management Team, Gestion de l’hôtel
Dear Kenya,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another excellent experience with us. Kind regards,Pentahotel Management Team
