Ratings based on 896 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
68% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 6, 2024
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Easy check on. Knowledgeable associate
Comment from Hotel Management
Feb. 4, 2024 by Hotel Management , Hotel Management
Dear Edward, Thank you so much for your outstanding review. We are glad that you were pleased with our check in service and our staff. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
3 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Staff was nice, friendly and helpful. room was very dated and the bed was terrible. The morning breakfast was substandard, granola bars, oatmeal packets and coffee and tea were provided.
Comment from Hotel Management
Feb. 3, 2024 by Hotel Management , Hotel Management
Dear Patrick, We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience with the room's dated appearance and the discomfort of the bed. Your feedback is valuable; we'll use it to improve our services. Regarding breakfast, we'll explore ways to enhance our offerings. Your input helps us make positive changes for a better guest experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 28, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 27, 2024 on Hotels
4 out of 5
by A traveller

Short and OK

Posted Jan. 23, 2024 on Hotels
Conveniently located to who I was visiting. I literally spent a little over 12 hours at hotel. It was comfortable. The breakfast was coffee & granola bar, packet oatmeal or small muffin. Front staff person was pleasant. What I didn’t like was the smell of pot through the air vents in our bathroom in the middle of the night 👎
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Hotels
nice for the price
Comment from Hotel Management
Jan. 23, 2024 by Hotel Management, Hotel Management
Dear Oswaldo, Thank you for sharing your remarks about your recent visit to our hotel, Extended Stay America. It gives us real joy to know guests like the amenities provided, and in your case, having a clean and comfortable room at a good price was great. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
2 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Hotels
4 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Like the easy access to the parkway.. the rooms are rommie
2 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 19, 2024 on Expedia