Ratings based on 934 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
76% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by ABVI Team, Hotel Management
Good morning Miranda,Thank you so much for choosing to stay with us and for your amazing review. We can't wait to see you back again soon!!
4 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by ABVI Team, Hotel Management
Thank you for your review!
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
I loved that they let us check in more early since we unexpectedly got there sooner.
Comment from Hotel Management
Feb. 20, 2024 by Management, Hotel Management
Hi Jorge! We are so glad we were able to check you in early and that you had a great stay. We hope to see you again soon.
4 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Stay was ok
Comment from Hotel Management
Feb. 20, 2024 by Management, Hotel Management
Thank you!
2 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Amanda the evening clerk was fabulous - she was on her own new and did not have access to supplies to even help out ie room 114 had a non functions phone ( we moved to the first floor as the tub was filthy and plugged in the original room 208
Comment from Hotel Management
Feb. 20, 2024 by Management, Hotel Management
Thank you for your review, Charlene. I am so glad that Amanda was a great help to you. Thank you for bringing those issues to our attention. We will get those looked at immediately.
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Na
Comment from Hotel Management
Feb. 20, 2024 by ABVI Team, Hotel Management
Thank you!
2 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Didn't enjoy the raw chicken in the refrigerator leaking all over. No maid service, dusty room
Comment from Hotel Management
Feb. 20, 2024 by Management, Hotel Management
Hi Tracey,I am so sorry you experienced that. I hope you brought up the issue with our front desk team so we could get you all squared away. Our goal is to ensure that all of our guests have a great stay with us.
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
The beds are so soft it’s hard to sleep
Comment from Hotel Management
Feb. 12, 2024 by Management, Hotel Management
Thank you for reviewing.
3 out of 5
by A traveller from Roseville

Posted Feb. 10, 2024 on Expedia
The website stated they had "complimentary to go breakfast" which was quite disappointing. It was nothing but a plain white bagel w cream cheese, coffee and juice. Quite poor compared to other hotels of their category. Were in rm 308--microwave door wouldn't hardly open, seemed like it was stuck and you had to pry it open. the hard back chair in the room, if you leaned back, i think it would break. But the place was quiet.
Comment from Hotel Management
Feb. 12, 2024 by Management, Hotel Management
Thank you for your review and for bringing those issues to our attention. We will look into them and get them fixed asap. We hope to see you again soon!
1 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
El cuanto nada de limpio El Servicio mas homenos y segun ofresen desayunos y no Dan nada mas que cafe y jugo. No entran ni si quiera a limpiar los cuantos. Nada recommendable..
Comment from Hotel Management
Feb. 9, 2024 by Management, Hotel Management
Thank you for taking the time to review.