Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 19, 2024
Very lovely service for parking- check in- receptionist- wake up!
Comment from Hotel Management
May 9, 2024 by Hotel Management , Hotel Management
Thank you, Johnnie Lee for staying with us at the Hyatt Place Reno-Tahoe Airport Hotel! We look forward to seeing you again soon!
by A traveller
Posted Mar. 9, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Leonardo Ch., Hotel Management
Dear Kristen. Thank you for awarding us a perfect 10/10 rating for your experience at Hyatt Place Reno Tahoe Airport! Your high rating means a lot to us, and we're thrilled that you had such a positive stay with us.
by A traveller
Posted Feb. 26, 2024 on Expedia
A good stay
Comment from Hotel Management
Feb. 28, 2024 by Leonardo Ch., Hotel Management
Dear Amy. Thank you for taking the time to leave a review. We're delighted to hear that you had a good stay! If there are any specific aspects that stood out to you or any suggestions you have for making future stays even better, please feel free to share. We appreciate your feedback and hope to welcome you back for another positive experience in the future.
by A traveller
Posted Feb. 21, 2024 on Expedia
The room was spacious and it was perfect for a quick night before an early morning flight. Beds were lovely. Bathroom was not very updated and showed its age, but was clean and comfortable.
The check in experience was so lovely- the woman checking us in packed us breakfast bags when she heard we’d leave before the buffet. Her kindness made the stay!
Comment from Hotel Management
Feb. 21, 2024 by HP Reno Management, Hotel Management
Thank you so much for taking the time to review our hotel! We appreciate the feedback, and it is getting time for a remodel and will be doing that soon! A HUGE thank you for noticing and being grateful for our staff! We will make sure that this staff member is rewarded for her kindness!
by A traveller
Posted Feb. 20, 2024
Close to airport
Comment from Hotel Management
Feb. 21, 2024 by HP Reno Management, Hotel Management
Thank you for staying with us!
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by Leonardo Ch., Hotel Management
Dear Guest. Thank you for taking the time to rate your experience at Hyatt Place Reno Tahoe Airport with a perfect score of 5/5 stars. We're thrilled to see that you had an excellent stay with us.
by A traveller
Excellent Place to stay
Posted Feb. 19, 2024 on HotelsIt was very good. Close to the airport as well as convention center. Good breakfast. 24/7 Coffee and Tea service. Clean and big rooms
Comment from Hotel Management
Feb. 21, 2024 by HP Reno Management, Hotel Management
We are so happy to hear that you had a good stay and enjoyed our hotel! We sincerely appreciate your kind words! All our best!
by A traveller
time away
Posted Feb. 16, 2024 on Hotelsthis is a very clean place. It’s just average. They don’t come in daily to do the room. The soap for showering was not good. They do offer shampoo and conditioning but it’s just not good either. Staff is very nice. Very close to the airport. optionals for food was not good. Their food opened at four. They did have some snacks but there wasn’t a big diversity for snacks or eating. Overall it was a four.
Comment from Hotel Management
Feb. 28, 2024 by Leonardo Ch., Hotel Management
Dear Brett. Thank you for taking the time to share your feedback about your recent stay at Hyatt Place Reno-Tahoe Airport. We appreciate your comments and want to express our gratitude for your kind words about our cleanliness and the friendly staff. We apologize for any inconvenience regarding the daily room cleaning and the quality of the shower amenities. We hope to have the opportunity to welcome you back for an even better stay in the future.
by A traveller
Posted Feb. 6, 2024 on Expedia
My family and I enjoyed our stay.
Comment from Hotel Management
Feb. 21, 2024 by HP Reno Management, Hotel Management
Thank you for staying with us!
by A traveller
Posted Feb. 4, 2024 on Expedia
Great stay
Comment from Hotel Management
Feb. 4, 2024 by HP Reno Management, Hotel Management
Thank you for high scores and for staying with us! All our best!
