Ratings based on 1,365 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 20, 2024
The staff was all friendly and helpful
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Dear Jasmine Rae, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Lisa Tymann, GM
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by GM, Hotel Management
Dear Carlos, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Lisa Tymann GM
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Dear Anonymous, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Lisa Tymann GM
by A traveller
Posted Feb. 12, 2024 on Expedia
Everything was good
Comment from Hotel Management
Feb. 12, 2024 by GM, Hotel Management
Dear Piumi, We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon. Best, Lisa Tymann GM
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Dear William, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lisa Tymann, GM
by A traveller
Posted Feb. 11, 2024 on Expedia
Felt a little uneasy with the caliber of guests at the hotel.
Comment from Hotel Management
Feb. 12, 2024 by GM, Hotel Management
Dear GEORGE, Thank you for your time in sharing your 5/5 review and please visit us again. Best, Lisa Tymann GM
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by GM, Hotel Management
Dear SANHARIB, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Lisa Tymann GM
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by GM, Hotel Management
Dear Maribel, I apologize that your stay was not enjoyable. We strive to provide a pleasant experience and regret that we fell short. Thank you for your feedback and we hope to better serve you in the future. Sincerely, Lisa Tymann GM
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by GM, Hotel Management
Dear Edward, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Lisa Tymann GM
by A traveller
Posted Feb. 7, 2024 on Expedia
The cleanliness and staff are amazing but the diner is always closed and there are too many transient people that hang outside on the property and make me uncomfortable at times. Itherwise the hotel is great!
Comment from Hotel Management
Feb. 7, 2024 by GM, Hotel Management
Dear Yesenia, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including areas for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Lisa Tymann GM
