Note fondée sur 735 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juill. 2023 sur Hotels
La piscine et le hot tub n'ont jamais fonctionné depuis Mars et cela n'a été signalé à aucun moment !!! L'hôtel se réfugie derrière le fait que c'est de la responsabilité d'Expedia. Mais le responsable est l'hôtel !!!! Qui n'a signalé ce problème à aucun moment depuis la réservation (ni mail, ni message sur la messagerie Expedia). Et ils osent proposer comme compensation un parc aquatique avec toboggans glissant à des personnes de 60 ans. Honteux !!! Anticommercial !!! Et pas du tout caring contrairement à tout le reste des US !!!
Le petit déjeuner est plus que sommaire pour un Best Western. Je vais donc écrire à la compagnie
par Eric usa2014 de France
Eric usa2014
Publié le 16 août 2014 sur HotelsTrès bonne halte, bon lit et Spa bien chaud.''top bien
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 25 févr. 2024
Friendly staff clean rooms
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Thank you
Commentaires de Gestion de l’hôtel
22 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Night auditor was friendly and property was clean
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Newly remodeled, but noisy
Publié le 6 janv. 2024 sur HotelsI stayed here for 2 nights. I guess it used to be a Motel 6 or super 8 or something like that.
First for the Pro's. The hotel was clean and well maintained. The furnishings were adequate and athletically pleasing.
Now the cons. The breakfast was marginal at best. My son and I got to the breakfast about 30 minutes before it closed and they were out of about everything. They had sausage patties or you could get some cereal or make a pancake or waffle. No eggs, toast, yogurt, bagels or much of anything else. That was true for both mornings we were there. On my last day, after looking at the breakfast, we just decided to go somewhere else. The worst thing about this hotel was the noise! I think the walls are made of paper. I could hear 2 different TV's from other rooms and anything that happened in the halls. Both mornings at 6:00 some idiot was using the ice machine for 15 minutes at a time and you could hear every cube of ice fall. I really find it hard to express how noisy it really was. I travel a lot for work and I can't remember a worse hotel when it came to the noise.
I really try to be objective on these reviews, and admittedly the hotel was completely full the nights I was there, but I've never quite experienced anything like the noise I experienced here.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
