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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly stay near Howard Amon Park

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lobby
Point of interest
Lobby
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪7 min walk‬
  • Place, Columbia River Exhibition of History, Science and Technology
    ‪12 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • Howard Amon Park - 7 min walk - 0.7 km
  • Richland - Benton City Loop - 10 min walk - 0.9 km
  • Columbia River Exhibition of History, Science and Technology - 12 min walk - 1.0 km
  • Columbia Point Golf Course - 16 min walk - 1.4 km
  • Kadlec Regional Medical Center - 3 min drive - 2.0 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Moonshot Brewing Pub at the Park - ‬12 min walk
  • ‪Jack in the Box - ‬13 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a children's pool, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available. A complete renovation of Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Richland on the River by IHG
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 793 reviews
The price is CA $128
CA $153 total
includes taxes & fees
Dec 25 - Dec 26
Holiday Inn Richland on the River by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 753 reviews
Rating 8 - Good. 184 out of 753 reviews
Rating 6 - Okay. 135 out of 753 reviews
Rating 4 - Poor. 71 out of 753 reviews
Rating 2 - Terrible. 80 out of 753 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If water is your jam the pool and the walking trail around the majestic Columbia river will not disappoint
Stayed 4 nights in Sep 2025

10/10 Excellent

Carsten

Business traveller
Liked: Cleanliness, staff & service, amenities
Place was clean and enjoyed the stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical gem!

Comfortable, clean, friendly, and economical. Beautiful pool area!
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice view
Stayed 1 night in Sep 2025

10/10 Excellent

Randi

Travelled with family
Liked: Staff & service, property conditions & facilities
Family friendly! Great staff.
Stayed 1 night in Sep 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Awesome if you have kids because of the pool and game room. Breakfast was good too. The bathroom area in the room was small and needs updating but otherwise they have done an amazing job renovating the place! We come to Tri-cities every summer for softball tournaments and we will be back!
Stayed 2 nights in Aug 2025

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. Room was ok, they have tried to update this very old hotel. Bathroom was in ok condition, didnt take a shower. The skunk smell outside was pretty bad but this area is known for that. Room was quiet.
Stayed 1 night in Sep 2025

8/10 Good

Sam

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Business traveller
Liked: Staff & service

Cute decor, nice staff, but not worth the cost

Staff were super nice, however for the price, I don't think the room is worth it. I usually stay at Richland Inn & Suites for quite a bit less and their rooms are equal in size, overall cleanliness, and amenities if you're traveling for business. I actually think they have bigger tv's and nicer bathrooms.
Stayed 1 night in Sep 2025

6/10 Okay

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Kayce

Stayed 2 nights in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Older, but remodeled hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Debra, Forks

Stayed 3 nights in Aug 2025

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great!
Stayed 2 nights in Aug 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome. Good price, lots of fun.

We loved it. Fun, easy going environment. Helpful staff. Having a hotel circling a pool is AWESOME. We loved it. If i were on a date or something, I might not enjoy the noise but we specifically were here for it. Will definitely come again. * the rooms get cold AF. That deserves 5 stars in itself
Stayed 2 nights in Aug 2025

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. The best was the air conditioner!!! It was amazing especially because it kept room cool all night! I would stay there again because of the air conditioning Love the coffee art work
Stayed 4 nights in Aug 2025

6/10 Okay

Michele

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It is in a beautiful location, so enjoyed the walks and bike rides along the adjacent river. The pool was nice too.
Stayed 1 night in Aug 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I prepaid for two nights. I let the front desk know that I only needed one night before I checked in...Then I notified Expedia who called front desk and was told supervisor wasn't available. I asked front desk and they lied about that. I paid two nights for a cigarette smell filled noisey room. They refused my refund!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Mireya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the pool was very nice. The gym was good enough for work out with the dumbbell sets they have. The sauna was refreshing. The onsite restaurant was very delicious and the tequila bar was very interesting. Small walk to the river where you could enjoy a nice morning walk. I very much enjoyed my time there. Complementary breakfast was great.
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay.
Stayed 2 nights in Aug 2025