Ratings based on 306 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Inga , Senior Front office supervisor, Hotel Management
Dear Michael , Thank you for your review. It is a pleasure to note we have exceeded your expectations in terms of level of service and hospitality.We would be pleased to host you upon your next visit to Riga . Sincerely ,
by A traveller
Clean
Posted Feb. 28, 2024 on HotelsClean. Smells clean
Comment from Hotel Management
Mar. 31, 2024 by Inga , Senior Front office supervisor, Hotel Management
Dear guest , Warm greetings from Riga . Thank you very much for taking your time to share your feedback with us . We are very pleased that your stay was enjoyable . We hope to welcome you back , whenever your travels will bring you back to Riga .
by A traveller
Posted Feb. 19, 2024 on Expedia
The room was spacious, there was AC, and the staff were just amazing!
Comment from Hotel Management
Feb. 21, 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Der Imani,Thank you for your kind review.We are so proud that you liked our rooms and like that we have AC.We will pass your compliments to our staff members.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
Posted Feb. 19, 2024 on Expedia
Honestly the outside architecture is kinda gross but the inside is very cozy.
Comment from Hotel Management
Feb. 21, 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Benjamin,Thank you for your kind review.We are happy to see that you enjoyed your stay with us, and find that inside in the hotel is cozy.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
A nice hotel in a great location
Posted Feb. 8, 2024 on HotelsWe stayed in one of the family rooms with an extra sofa bed. There was plenty of space in the room. The bathroom had both a shower cubicle and a large bath.
The biggest downside for us was the extreme firmness of the mattress which my wife struggled to get comfortable on.
The location of the hotel is great for exploring the old town. Really close to good bus / tram stop with a ticket machine. I highly recommend the 5 day ticket which is incredible value at 10 Euro. You can get the number 22 bus to and from the airport and save 30 Euros on taxi fares.
The free DIY laundry room is also a handy feature for longer stays.
The staff we dealt with were very friendly especially Viktorija.
Comment from Hotel Management
Feb. 10, 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Mark,Thank you for your kind review.We are glad to see that you enjoyed your stay with us, founded that or location is great.We will pass your word to our team and to Viktorija.We look forward to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Guest,Thank you for your kind score.We hope that we do our best for your stay.We hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
Posted Jan. 18, 2024 on Expedia
Great staff
Comment from Hotel Management
Jan. 20, 2024 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Ceri,Thank you for your high score given to us.We are glad to see that your team member make the job perfect.We do hope to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
Posted Dec. 25, 2023 on Expedia
I did not appreciate the fact that I had confirmed reservation for Xmas Eve and the restaurant closed at the time of the reservation. No explanation or anything just sorry it's closed. We ended up having to get food from from rimi just so we could eat. Nice overall hotel but skip the restaurant!
Comment from Hotel Management
Dec. 28, 2023 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Stacy,Thank you for your review.We glad to see that overall you liked our hotel.We are so sorry for inconvenience caused during your stay, with reservation in the restaurant, we pass your feedback to relevant department.We do hope welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors CvetkovsFO Supervisor
by A traveller
Posted Dec. 13, 2023 on Hotels
Centrally located…..pleasant service at the desk….rooms clean and very spacious…..would love to stay for longer and would recommend to everyone
Comment from Hotel Management
Dec. 16, 2023 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Karin,Thank you for your high score!We are so happy that you liked our location, like our services and find that rooms are spacious and clean.We will be happy to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors Cvetkovs FO Supervisor
by A traveller
Posted Dec. 12, 2023 on Hotels
Comment from Hotel Management
Dec. 16, 2023 by Viktors Cvetkovs Front Office Supervisor, Hotel Management
Dear Paolo,Thank you for your high score.We are so proud to see that you enjoyed your stay with us.We look forward to welcome you again at Hilton Garden Inn Riga Old Town.With Kind Regards,Viktors Cvetkovs FO Supervisor
