Note fondée sur 293 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2023 sur Hotels
Terrible expensive only person nice was at the reception
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Receptionist, Gestion de l’hôtel
Thanks for your feedback
par un voyageur
Sympa
Publié le 18 mars 2023 sur HotelsPiscine sur place.
Restauration à 10 min à pied.
Supermarché juste en face.
Petit déjeuner servit sur place.
Clim et wifi
Belle vue
Très bon accueil
Commentaires de Gestion de l’hôtel
20 mars 2023 par Tabi, Gestion de l’hôtel
Good day Sympa, Thanks for staying with us at Fort Burt, I am glad you enjoyed it.
par Michaël
Hôtel propre et bien situé
Publié le 10 avr. 2017 sur HotelsAccueil assez froid. Chambre confortable. Bien pour un court séjour
par un voyageur
Publié le 24 nov. 2015 sur Hotels
Belle vue sur la baie.
Commentaires de Gestion de l’hôtel
26 mars 2016 par Ian, Gestion de l’hôtel
Thank you for your review and recommendation. We are honored you chose Fort Burt Hotel and had an enjoyable stay. It was a pleasure having you as our guest; and, we look forward to hosting you and your in the future when you return to the British Virgin Islands
par un voyageur
Great view
Publié le 18 mars 2024 sur HotelsBeautiful view and spacious room and bath.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Receptionist, Gestion de l’hôtel
Glad you enjoyed your stay, happy to have you
par un voyageur
Nice stay
Publié le 26 déc. 2023 sur HotelsThe hotel was good. Nothing fancy everything worked. There was not a coffee maker in the room or a microwave. Some of the lights did not work and opening the sliding door to the balcony was hard. Wanted breakfast they had eggs a sausage at $15 and cup of coffee was $5.
par un voyageur
Publié le 18 déc. 2023 sur Expedia
par un voyageur
Publié le 14 déc. 2023 sur Expedia
Fleas in the room
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Fort Burt Hotel, Gestion de l’hôtel
Thank you for your review. Apologies that your stay was unsatisfactory. This is the first report we have received about fleas in a room, not receiving any complaints for the room prior or after. The rooms are also cleaned daily. Based on investigations, no report was field at the property which we would have immediately addressed. Once again we apologize for your inconvenience
par un voyageur
BE WARNED!! DO NOT BOOK THIS PLACE!!!
Publié le 10 déc. 2023 sur HotelsStayed here and I just want to warn others DONT!!!!! The pics are misleading. The hotel is old and falling apart. Cracks in the wall. Scarce, dirty, mismatched and leaning furniture, water pressure non existent, mirrors dirty, tv doesn't work, no internet, nothing!!! I wont even bother to go to the pool area or inquire about food because I'm legitimately afraid. The audacity of this establishment to charge $250/night with false pictures needs to be reported!!! I repeat do not come here!!!
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Fort Burt Hotel, Gestion de l’hôtel
Thank you for your review. Apologies for your experience. The pictures are not misleading. The property was oversold and we had to be reassigned to an another room. The rate charged was also not 250 nightly. Unfortunately, you did not make a complaint at the property, but far spread information on facebook and other social media platform. Upon learning of your dissatisfaction we communicated with you to apologize and offer you a complementary stay on your next visit to the BVI. Once again we apologize for your inconvenience
par un voyageur
Publié le 9 déc. 2023 sur Hotels
I thought that the welcome was poor. Only rudimentary information given on chech in. Our room was shabby and badly in need of refitting and decoration. Staff appeared uninterested and poorly motivated. Meals seemed to be provided but there was no menu or timings evident. We thought also that the rates were expensive relative to comparable hotels we had stayed in on our trip to the Virgin Islands. Not great value for money, sadly
