Ratings based on 552 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Saint Joseph

Posted May 12, 2024
Comment from Hotel Management
Jun. 1, 2024 by Guest Services, Hotel Management
Thank you for your 5/5 rating! We hope to welcome you back soon.
4 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
We did just over night traveling home to Pa . Checked in by friendly efficient staff. Parking was around corner my husband said it was no big deal and real easy . The bank vault in bar was really cool . Room was big and clean . It was near railroad but it did not disturb us . Plenty of places to eat around hotel just a street away can walk .
Comment from Hotel Management
Mar. 3, 2024 by Katie, Hotel Management
Thank you for your review! We greatly appreciate your recommendation and for sharing your experience with others, and hope that you will come stay with us again.
4 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
It is always a pleasure to stay at Liberty Trust.
Comment from Hotel Management
Mar. 2, 2024 by Katie, Hotel Management
We are pleased to hear that we were able to make your stay a comfortable and enjoyable one. Thank you for your review and we can’t wait to welcome you back for your next stay!
2 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
I had trouble getting parking! Could not get in first option. Nice back lady help me get in Wells Fargo lot..... Went to breakfast next day and they were out of all eggs, bacon, sausage.....No one was eating in the restaurant. I was surprised no one was around to help with luggage. We are both 77 yrs. old, but we managed.....Front desk employees did not seem to care! Except for one nice black lady, No one else was any help!....We come to Roanoke about 2 times a year and will never stay with your hotel again! Floyd Wingfield
2 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2024 on Hotels
4 out of 5
by A traveller

Good stay

Posted Feb. 25, 2024 on Hotels
The room is very clean and neat. Staff is over the top. A little tight (we had a queen city view-not sure if that was needed) could see another room window right outside ours (perpendicular to) so kept shade drawn often. Biggest complaint may be the coffee maker was really only an expresso maker so had to go to lobby for coffee.
Comment from Hotel Management
Feb. 27, 2024 by Guest Services, Hotel Management
Thank you for your review and the compliments about our staff. We are so glad that you enjoyed your time with us and hope to see you again soon for a future stay.
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Guest Services, Hotel Management
Thank you for your 10/10 review! We hope to welcome you back soon.
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Beautiful lobby. Close the center of downtown.
Comment from Hotel Management
Feb. 27, 2024 by Guest Services, Hotel Management
Thank you for your review and for making The Liberty Trust your accommodations destination when visiting Roanoke. We can’t wait to welcome you back for your next stay!
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Guest Services, Hotel Management
Thank you for your 10/10 review! We hope to welcome you back soon.
2 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
If sleep is your thing, then this is not the place to stay. I thought that the noise from the outside would be concealed a little better but no. You hear EVERYTHING that is going on outside during the night-music, battle of the loudest car, people fighting, it was awful and unless staying up until 2am is your thing, I wouldn’t recommend it. I was really looking forward to our stay at Liberty too but this will be our first and last time here