Note fondée sur 397 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2018 sur Expedia
Belle emplacement , chambre grande prope internet vas très bien ,
Personnel très serviable
Commentaires de Gestion de l’hôtel
12 oct. 2018 par Bill, Gestion de l’hôtel
Merci d’avoir pris le temps de répondre à un sondage en ligne sur votre récent séjour dans notre hôtel. Ce fut un réel plaisir de pouvoir vous servir pendant votre séjour. J'espère que le reste de votre visite sur la route 66 a été tout aussi agréable. Je sais que nous avons apprécié de vous accueillir à l’Econo Lodge. J'ai partagé vos commentaires avec le personnel et cela les encouragera à continuer à viser l'excellence. Ils se joignent à moi pour vous remercier.
Sincères amitiés,
Balvant Patel, GM
1417 Martin Springs Drive
Rolla, MO 65401
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.
par un voyageur
Publié le 14 févr. 2024 sur Hotels
If you are in a budget this is the place to stay
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for feedback. We apologize for the housekeeping issues, as they are new, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Old odors no breakfast as listed!!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive for 5/5. I hope we will be your hotel of choice when you come to town again.
par un voyageur
Publié le 31 déc. 2023
Only issue I had was my door lock was NOT working as it should have as I had to walk back to the receptionist desk to have it re-keyed each night that I was staying although within the motel database, they already had my reservations and payment captured for the entire of my stay. That was the only thing bothersome to me on an otherwise great stay!
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Samir, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations but appreciate the ratings. We apologize for the maintenance issues, as they are new, will address with the staff as we are getting a lot of turnover in this department. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I hope we will be your hotel of choice when you come to town again.
par un voyageur
Publié le 29 déc. 2023 sur Expedia
I have stayed just for few hours(1.00 AM-8.00 AM) night for sleep and had plumbing issues and informed before leaving and also they charged me $150 with out even informing.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 14 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Samir , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.
