Ratings based on 341 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 26, 2023 on Expedia
Not what I expected the worst!!
by A traveller
Posted Jul. 7, 2023 on Expedia
by A traveller
Posted May 9, 2023 on Expedia
Room and building did not look like photos. Absolutely filthy, with insects, dirt and mould. Unmade beds, dim light, barley functioning sink or shower/toilet, no toilet paper or soap and smelled like urine and alcohol. Went to reception to complain, and the staff laughed in our face and tried to say they gave us the “wrong room key.” That is incorrect as the blonde girl that checked us in looked at her list and checked me off the list next to the room number. We Asked for a refund and they told us no and that we need to go and look at the correct room. We were very angry and upset and did not look at the so called “correct room.” as we know the older brunette woman was making up the fact that they gave us the wrong room, as if that was the case she would have double checked before the young blonde girl gave us the room key. She was there when we were handed the key initially. Other reviews also complain about the terrible accommodation and service.
by A traveller
Posted Aug. 14, 2022 on Expedia
Good location and restaurant atmosphere but terrible accommodation very dirty and old
Comment from Hotel Management
Aug. 15, 2022 by Happy Village Roma, Hotel Management
Hello, thanks for been our guest and for the good words spent for the location and the restaurant.
by A traveller
Posted Oct. 13, 2021 on Expedia
The concept of cottage homes were really nice but the amenities were not there. Basic Internet (wifi) was not working. Hot water was not coming during shower. Cleanliness is not upto the mark. Bedsheets were not washed properly and stingy smell was reflecting. Overall I am not satisfied by this property and I won't recommend you. It's better to put more money and book a higher class hotel. Not a worthy one. Please avoid.
Comment from Hotel Management
Oct. 14, 2021 by Happy Village Roma, Hotel Management
Hello sir,
thanks for been our guest.
Wifi is working very well in the common areas but not in the bungalows (as written in all the web sites).
We are really sorry about the cleanliness, if we were advertising immediately we could change you the bungalow or send our staff to check everything.
The bedsheets we always change it every day and are all new.
Kind regards,
Happy Village Roma
by A traveller
Ok given what it cost to stay there.
Posted Oct. 8, 2021 on HotelsThe Happy Village was ok considering how much it cost but I won't go back again. The bungalows are like glorified sheds and extremely cold at night. I also didn't like the fact they provided no towels in your room unless you paid to hire them.
Comment from Hotel Management
Oct. 8, 2021 by Happy Village Roma, Hotel Management
Hello madame, thanks for been our guest.
We appreciate that you enjoyed our campsite. In the bungalows there is air conditioning which can also be used as heating; pity you didn't ask us at the reception because we would have helped you immediately to change the setting. Towels can be rented at the reception and have an extra cost (as written when you book).
Kind regards,
Happy Village Rome
by A traveller
Posted Oct. 13, 2019 on Hotels
Inexpensive and good
Comment from Hotel Management
Oct. 14, 2019 by Happy Village Roma, Hotel Management
Hello Kai,
thank you so much for your review !!!
It is always a pleasure to receive such a high score and we are very happy that you have found our campsite very welcoming and economic :)
We hope to have our guest back soon.
Sincerely.
by A traveller
DONT DO IT
Posted Oct. 13, 2019 on HotelsNothing like the photos. Place looks ran down and derelict. Was mould and cobwebs in both ‘economy’ (shed with a bed in it) and ‘deluxe’ (Shed with a bed, tv, fridge in it) as much as it was to just get our heads down there was no chance we was sleeping there. Both got bitten about 10 times in the space of the hour being there aswell.
Comment from Hotel Management
Oct. 14, 2019 by Happy Village Roma, Hotel Management
Hello sir,
sorry but the photos are exactly as the bungalows we have. It depends what the agency showed to you because we have 5 different type of bungalows (economy, comfort, with kitchen..).
We are sorry about the mosquitos but it was raining a lot last week and there're still few ones in this period.
Kind regards.
by A traveller from Montreal
Posted Sep. 7, 2019 on Expedia
Cuatomer Service on restaurant is not good at all.
Comment from Hotel Management
Sep. 22, 2019 by Happy Village Roma, Hotel Management
Hello sir,
thanks for been our guest.
Sorry if something happened in the restaurant because generally our costumers are very happy about our service :)
Hope to see you again.
Regards.
by A traveller
Posted Aug. 20, 2019 on Expedia
Pool, restaurant and bar excellent
Accommodation needs updating, no kettle and very tired.
Staff friendly and helpful
Perfect for exploring Rome
Comment from Hotel Management
Aug. 22, 2019 by HAPPY VILLAGE ROMA, Hotel Management
Hello,
thanks a lot for your beatifull word, we really appreciate it!!
We are happy to know that you liked a lot our staff, restaurant and bar.
Hope to see you again soon.
Kind regards.
