Ratings based on 74 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 14, 2023 on Expedia
I had spent the entire day sightseeing after my flight. I had come to the hotel hoping to relax. At first glance, it seemed good. The beds were clean, the room was neat, and the bathroom looked clean. The room itself was small and the walls seemed to be in not the best condition however I did not mind because I only planned to sleep and shower here. Sleeping was fine. However the bathroom was horrible. The water does not keep its temperature and I almost burned myself all week attempting to shower in the volatile water. First it was freezing cold and then burning me. Not only that, but when we showered, the bidet began to leak. The entire bathroom floor flooded. The owner ignored us when we told him about it and proceeded to say that everything was fine even though we had showed him picture evidence. He was extremely rude during these conversations as I tried to explain the struggles we had been going through in the bathroom. The one thing I wanted was a place to sleep and shower, and this is honestly one of the worst experiences I have ever had, and I am not one to usually complain. We should have gotten compensation however he was rude and ignored us. I would never recommend this to anyone, not even my worst enemy.
Comment from Hotel Management
Aug. 14, 2023 by Paolo , Hotel Management
I was expecting his judgment you must know how to use the mixer I showed him how it works and we have never had problems with past customers and the showers were done and several times I showed him that the sanitary ware was not leaking more than once both the sink and the bidet and the toilet and the shower strange case when I entered there was no water on the floor very strange and I mistook the bidet for the urinal as you showed me in your msg therefore the water that you showed me in the the photo will have fallen to you while you are washing but I already had it in her square from the first day of her arrival which was ………….
by A traveller
Posted Jun. 27, 2023 on Expedia
Good location
Comment from Hotel Management
Jun. 27, 2023 by Paolo , Hotel Management
Grazie
by A traveller
Posted Mar. 8, 2023 on Hotels
Comment from Hotel Management
Mar. 22, 2023 by PAOLO, Hotel Management
grazie
by A traveller
Posted May 17, 2022 on Expedia
by A traveller
Posted Apr. 26, 2022 on Expedia
Accommodation standard was very much below expectations, similar to a hostel not a hotel. Description on Expedia said breakfast was included but that was not the case as there were no facilities at the property to make that even possible. Room provided was in the basement, we couldn't reach the windows and the noise of the road didn't let us sleep very much.
Comment from Hotel Management
Jun. 12, 2022 by PAOLO, Hotel Management
grazie
by A traveller from Deerfield Beach
Posted Feb. 14, 2022 on Expedia
by A traveller
Posted Oct. 23, 2019 on Expedia
Comment from Hotel Management
Nov. 13, 2019 by paolo, Hotel Management
grazie
by A traveller
Posted May 12, 2019 on Hotels
Nice place in old building. Comfortable and clean room. Subway and train station with direct connection to the airport is nearby. Also local area provides walking opportunities (parks, catacombs etc) and supermarket & pizza caffes are also available.
Comment from Hotel Management
May 20, 2019 by paolo, Hotel Management
grazie
by A traveller
Posted May 11, 2019 on Expedia
It was very nice inside, the staff were personable and helpful. Very attractive building and easy to find from the nearest Metro station, Ponte Lungo.
Comment from Hotel Management
May 20, 2019 by paolo, Hotel Management
grazie
Recommended
for Everyoneby A traveller
A nice little hotel that has very friendly staff
Posted Jan. 10, 2018 on Expedia
Pros: The beautiful old building and the friendly staff.
Cons: The many keys can be challenging...
Location: Not too far from attractions
My room was decorated in a tasteful way. The bathroom is small but very nice and clean. I was able to walk to the Hospital St. Giovanni where I needed to go to and I enjoyed my stay at this beautiful old house.
Comment from Hotel Management
Jan. 30, 2018 by paolo, Hotel Management
grazie
