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Arawa Park Hotel

4.0 star property
4-star luxury hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
Meeting facility
View from room
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(18 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(6 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(56 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

About the area

Rotorua

Heart of Rotorua.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Whakarewarewa: The Living Maori Village - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 3 min drive - 1.9 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Chinese Delights - ‬16 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Rotorua Club Inc - ‬4 min walk

About this property

Arawa Park Hotel

4-star luxury hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 220 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location , large room
Stayed 1 night in Oct 2025

2/10 Terrible

Zoran

Travelled with family
Disliked: Staff & service, amenities
This place is disgusting. No hotwater, when finally got it ran out. Tv did not work no channels actually worked. Electrical issue with switches, wires hanging from ceiling in hallways. Worn out everything. Would never recommend this place for anyone.
Stayed 3 nights in Oct 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Good location. Staff was pleasant. Property is a little outdated.
Stayed 1 night in Oct 2025

10/10 Excellent

Marvyn

Stayed 1 night in Sep 2025

10/10 Excellent

NHI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Arawa has the potential to be a great hotel, compared to most in the area. It is dated, but has the large corridoors, large and grand dinning area, bar, and lobby areas, but lack decor, more art work on display like major large size d hotles have. Its bare basic, bordering on bland, not even music playing low in the back ground as you enter and walk around the halls.
Stayed 3 nights in Sep 2025

10/10 Excellent

tarena

Travelled with family
Liked: Staff & service
nice big beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Duncan

Stayed 1 night in Sep 2025

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Quintin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bottom of bathroom door was swollen with moisture and didn't close properly. Showers were like warm the night we arrived but hot in the morning. Room was hot when we checked in. Apart from this. It was the good room service, late checkout, and breakfast buffet made it worth while. For the price we paid this seemed fair. We would come back again near future.
Stayed 1 night in Sep 2025

10/10 Excellent

Rian N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very professional and accomodation was up to my expectation.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Piri

Travelled with family and small children
Liked: Staff & service, amenities
Stay was good. Nice and quiet. Breakfast was great. Lots of options and was delicious. Would definitely come back
Stayed 1 night in Sep 2025

10/10 Excellent

valda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again
Stayed 1 night in Sep 2025

8/10 Good

john

Nice big soft beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was too high
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms! Nice and quiet. Lighting a little bit dull. Overall really enjoyed it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynne

Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Range of options , gym , Restaurant, bar , easy access and good parking , friendly helpful staff. Be happy to stay again . Thanks
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Overall an average stay. Photos do not match the room decor. Disappointed with layout and average quality. The best part was the bed and buffet breakfast. In need of improvements.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, spacious room, bathroom could use some updates
Stayed 1 night in Aug 2025

10/10 Excellent

Ehsanul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly spacious room. Buffet breakfast was great. The property is very tired and could do with an upgrade. But for the price, size of the room, ammenities and included buffet breakfast it was great value for the price.
Stayed 3 nights in Aug 2025