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Prince's Gate Hotel

5.0 star property
Family-friendly 5-star hotel near Eat Street

Choose dates to view prices

Photo gallery for Prince's Gate Hotel

Duchess Suite
2 restaurants, breakfast served
Front of property
Lobby
Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(31 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2

About the area

Rotorua

Inner City stay.Within a 10-minute walk of this Inner City hotel, you'll find Government Gardens and Rotorua Energy Events Centre. Polynesian Spa and Eat Street are also within half a mile (1 km).

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Aroma Cafe - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk
  • ‪Capizzi Pizzeria - ‬5 min walk

About this property

Prince's Gate Hotel

Family-friendly 5-star hotel near Eat Street
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

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Lobby
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  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,008 reviews
The price is CA $198
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includes taxes & fees
Jan 18 - Jan 19, 2026
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a gorgeous property, and the renovated rooms are beautifully done. Lovely staff The only quibble would be the dacron pillows. The luxury of the place calls for higher quality pillows. Other than that. Superb stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and amenities in a great location!
Stayed 1 night in Sep 2025

6/10 Okay

Karryn

Travelled with family
Liked: Cleanliness, staff & service

Mixed feelings

Pillows definitely need refreshing, they were flat and hard. Overall it’s a lovely property, but carpets and wallpaper are visibly worn in most areas. Great location, and a beautiful historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

Donovan Micah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing to look at. DO NOT rent a ground floor room. People above us walked around to 1am. Creaky, squeaky floors. You could hear them peeing, then flushing. Complained to management- nothing down.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025

4/10 Poor

Charnchai

Stayed 2 nights in Sep 2025

8/10 Good

ellen

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and cool colonial hotel

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.
Stayed 1 night in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Everything as described
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Timo

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025

8/10 Good

TSI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the heat pump easnt hot enough.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine P

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character building helps immerses you into the past rich tourist heritage of the area while providing an excellent level of comfort. Lots of nearby food options and attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Adored the old character of the building and furniture. Was really nice sitting in the relaxing lobby by the fire while having a couple of drinks before dinner. Staff were lovely and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but it was wonderful. The staff was very pleasant. We loved having a glass of wine by the fireplace in the evening. Great location! We would definitely return.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely old property very historic unfortunately bore was being replaced so pool and spa not woking however we were given acess to poly pools near by
Stayed 2 nights in Aug 2025

8/10 Good

neil

Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this older but very charming hotel. We loved having a glass of wine in the evening by the fireplace. Great location for sights and shopping. Very walkable. We loved the proximity to Polynesian spa.
Stayed 2 nights in Jul 2025