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Red Rock Thermal Motel

Property class: 3.5
3.5-star motel in Koutu

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Photo gallery for Red Rock Thermal Motel

Outdoor pool
Interior
Gazebo
Free self parking
Deluxe Apartment, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Laundry
  • Room service

Explore the area

View in a map
109 Lake Road, Rotorua, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Superior Studio

Superior Studio

Superior Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe)

Family Apartment (Deluxe)

  • Garden view
  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage

Cottage

  • Garden view
  • 67 sq m
  • Sleeps 9
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds

About the area

Rotorua

Koutu stay.Within a 10-minute walk of this Koutu motel, you'll find Kuirau Park and Tribal Lights Cultural Theatre. Lake Rotorua and Rotorua Hospital are also within half a mile (1 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.4 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Rotorua Hospital - 9 min walk - 0.8 km
  • Eat Street - 16 min walk - 1.4 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Poco. - ‬17 min walk
  • ‪Atticus Finch - ‬17 min walk
  • ‪Subway - ‬10 min walk

About this property

Red Rock Thermal Motel

3.5-star motel in Koutu
Red Rock Thermal Motel offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Red Rock Thermal Motel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Rotorua motel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • 3 buildings
  • Built in 1970
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Red Rock Thermal Motel offers 19 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,128 reviews
The price is CA $115
CA $132 total
includes taxes & fees
May 18 - May 19
Rydges Rotorua

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Frequently asked questions

How close is Red Rock Thermal Motel to the airport?

Red Rock Thermal Motel is 6.9 mi (16-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Red Rock Thermal Motel?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Red Rock Thermal Motel on May 10, 2026 start from CA $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Red Rock Thermal Motel have an airport shuttle?

Airport shuttle services are not available at Red Rock Thermal Motel.

Does Red Rock Thermal Motel offer free breakfast?

Red Rock Thermal Motel does not offer free breakfast.

Is there a casino at Red Rock Thermal Motel?

No, there is no casino at this motel.

What time is check-in at Red Rock Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at Red Rock Thermal Motel?

This motel offers free self parking.

Does Red Rock Thermal Motel have a pool?

Red Rock Thermal Motel features an outdoor pool.

Does Red Rock Thermal Motel have a spa?

There are no spa services available at this motel.

How close is Red Rock Thermal Motel to downtown Rotorua?

Red Rock Thermal Motel is 0.9 mi away from Rotorua.

Red Rock Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 365 reviews
Rating 8 - Good. 127 out of 365 reviews
Rating 6 - Okay. 36 out of 365 reviews
Rating 4 - Poor. 4 out of 365 reviews
Rating 2 - Terrible. 2 out of 365 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient with prompt response to requests.
Stayed 2 nights in Jan 2026

10/10 Excellent

Godfrey II

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why people rated so low. It’s a little dated but for the price and the area it’s pretty good. Small hot spring pool is basically a private pool. The bed was clean and comfortable and had full kitchen available with cutlery and plates, cups microwave and oven. I would definitely recommend if you are on a budget. Most other hotels in the area are much more expensive. Staff was friendly and made sure everything was satisfactory. It’s not a brand new property but well taken care of.
Stayed 1 night in Aug 2025

6/10 Okay

Wilbert

This is a pretty good place to be honest for the price this is the best option you will get
Stayed 1 night in Aug 2025

2/10 Terrible

Louise

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dont like this place and would never recommend anyone to come here what a awesome hotel to ruin our holiday it's a 0/0 from me and my husband and my 3 daughters needs so much updating
Stayed 2 nights in Aug 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No milk given to us on arrival, very bad tv reception, air conditioning did not work froze our arse off that night, they tried to fix the aircon, but we ended up with a smelly portable plug-in heater. had to ask for unit to be cleaned on the first day as no one had turned up between 10am and 2pm as indicated on their book in the unit, floor was never vacuumed, thermal spa pool pump did not work water was like a Lukewarm bath and murky (milky color), old bathroom light that did not work had no cover over it, oven was very greasy inside and with a clear sign of old food on inside of glass door which you could clearly see when it was closed, netting curtains were covered in mold.no extraction over cooking elements steam went straight up under the cupboard for plates and cups, no control over the other guest causing excessive noise which police arrived around 1.30am so very little sleep on the last night in which I had a show to attend during the following day then a three- and half-hour drive home that night, so overall a terrible stay,
Stayed 3 nights in Aug 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tori

Stayed 1 night in Jun 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and easy access for me in the area it was in. Didn`t get chance to check out he hot tub this time but was OK last time.
Stayed 1 night in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jatinder

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We enjoyed t
Stayed 1 night in May 2025

10/10 Excellent

Saleshni

Travelled with family
Great
Stayed 1 night in May 2025

8/10 Good

Sant

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The motel was clean and the staff were nice. It was a good base to get everywhere we needed (thermal wonderland with lady knox geyser, te puia and town) and was nice and warm. The facilities were good for us, eg. Kitchen and separate room for our 10 month old baby to sleep in. However, the other room didn’t have a heater so it got very cold and we couldn’t actually let her sleep in it! Other than that and a metallic smelling hob, it was a good place to stay!
Stayed 2 nights in May 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was lovely and spacious. The little private patio area was lovely and sunny to sit out in. The bathroom was great and the shower had good water pressure with hot water.
Stayed 7 nights in Apr 2025

10/10 Excellent

Vitinia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our family holiday at Red Rock motel. They were accommodating and went out of their way to provide sleeping arrangements for my family.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020

6/10 Okay

Craig, Auckland

Travelled with family
Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better Options for the Price

Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
Stayed 3 nights in Feb 2019