Ratings based on 333 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jul. 30, 2023 on Expedia
One night stop off so family room worked. Breakfast would of been good if there had been any left. Overall did its job. We parked at opera theatre parking 5 mins walk. Rouen lovely.
Comment from Hotel Management
Jul. 30, 2023 by Helena, Hotel Management
Hello, We are sorry that you had that experience during breakfast, we remind you that you can always count on the reception service if there is anything you need or is missing. We are glad to read that you were satisfied with the room and your stay in general. Please know that we take your comments into account to improve the service. Best regards, Helena
4 out of 5
by A traveller

Posted Jun. 29, 2023 on Hotels
Comment from Hotel Management
Jun. 30, 2023 by La réception, Hotel Management
Merci pour votre commentaire.Bien cordialement
4 out of 5
by A traveller

Posted May 13, 2023 on Expedia
1/2 block from the Seine River in a highly walkable lovely city. Close to the historic medieval heart. Do not miss the opportunity to stop at the Bacchus bar which is 1/2 towards the river. Excellent charcuterie and wine. The hotel is small, quiet and very accommodating.
Comment from Hotel Management
May 15, 2023 by Helena, Hotel Management
Thank you so much for your comment. We are pleased that you had such an enjoyable experience in the city and in our Hotel. Looking fordward to welcome you again!
4 out of 5
by A traveller

Posted Sep. 21, 2022 on Hotels
Comment from Hotel Management
Sep. 23, 2022 by La réception, Hotel Management
Merci de votre note.Bien cordialement
4 out of 5
by A traveller

Decent stay for one night

Posted Jun. 2, 2022 on Hotels
Clean, but plain hotel. Front desk was friendly. Parking and navigating the streets of Rouen was an terrifying adventure for an American tourist.
Comment from Hotel Management
Jun. 9, 2022 by La réception, Hotel Management
Thanks for your review. Kinds regards
3 out of 5
by A traveller

Posted Mar. 25, 2022 on Hotels
Comment from Hotel Management
Mar. 29, 2022 by La réception, Hotel Management
Merci de votre commentaire
3 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 18, 2022 on Expedia
3 out of 5
by A traveller

Posted Aug. 22, 2020 on Hotels
Hotel is clean and modern. Family suit consists of two separate rooms, one with a queen size bed the other, a double. Both with bathrooms. Linkage between them a bit awkward as both doors are sprung-loaded ‘main doors’ which continuously try to close. Overall the hotel is clean and modern fitted and the staff friendly. No AC made the stay rather too hot and stuffy. We resorted to opening the window later in the night which helped a bit as wasn’t too loud outside. Great central location
Comment from Hotel Management
Aug. 22, 2020 by la réception, Hotel Management
Dear, thanks for your review. We have launch the project to install the AC but we need the authorization of our co ownership. We also have a family room with 2 queen bed in on room but only bookable by phone. we hope to see you in our hotel for your next stay in Rouen. Kinds regards. La réception
3 out of 5
by A traveller

Good location, no parking

Posted Dec. 9, 2019 on Hotels
Very good location right in the heart of things. Reception friendly and obliging. Don't be fooled by claims of parking... 15 euros for 24 hours a 10 minute walk from the hotel. Not at all disability friendly.
Comment from Hotel Management
Dec. 18, 2019 by la réception, Hotel Management
Thanks for your review. Kinds regards.
4 out of 5
by A traveller

Good for budget travlers

Posted Nov. 11, 2019 on Hotels
This is a small, old hotel 2 short blocks from Cathedral. Area in transition. My room had corner windows on 1st floor...yeah. Daughters room on 5th had been renovated with fresh color. She did not like my old red and dark gray! You get what you pay for. Shower over high side tub. Plenty hot water and pressure. Dried my loungerie on the radiator...no hot towel rack. Stored luggage a few hours at front desk after check out. Thanks. Los Angeles budget travlers
Comment from Hotel Management
Nov. 11, 2019 by La réception, Hotel Management
Dear, Thanks for your review. We note all your remark for our renew. We hope to see you again in our hotel for your nest stay in Rouen. Kinds regards.
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