Note fondée sur 873 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
85 % des clients le recommandent
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bon séjour

Publié le 7 oct. 2019 sur Hotels
Très bon séjour : chambre confortable, hotel agréable. Un peu bruyant car à proximité de la route.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Michael, Gestion de l’hôtel
Gracious
4 sur 5
par un voyageur

Publié le 10 avr. 2024
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Lena, Gestion de l’hôtel
Dear Merle,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
5 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
I enjoyed my stay at Comfort Inn and Suites! The room was very clean & comfortable and the staff was very friendly and hospitable. I also enjoyed the breakfast selection. I would definitely stay here again & recommend it to friends.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Lena, Gestion de l’hôtel
Dear Mina,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
4 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Lena, Gestion de l’hôtel
Dear Brensley,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
1 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Bathroom was dirty and the shower leaked
Commentaires de Gestion de l’hôtel
18 mars 2024 par Lena, Gestion de l’hôtel
Dear Cody,Thank You for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Ruston-East. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportuinty to properly host you in the future.Kind regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
1 sur 5
par un voyageur

Uncomfortable Stay

Publié le 17 mars 2024 sur Hotels
When checking in, they gave us a room that was already occupied. Walked in out another guest which was very uncomfortable. Gave us another room and expected the room and the bed was broken. They gave us another room and this one was doable just uncomfortable because we were right above the entrance door so we could hear and feel the door opening and closing throughout our entire stay!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Lena, Gestion de l’hôtel
Dear Jasmin,Thank You for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Ruston-East. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportuinty to properly host you in the future.Kind regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Lena, Gestion de l’hôtel
Dear Charles,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
5 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
Check in was very easy and breakfast was delicious!
Commentaires de Gestion de l’hôtel
17 mars 2024 par Lena, Gestion de l’hôtel
Dear Staci,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
5 sur 5
par un voyageur

Nice

Publié le 10 mars 2024 sur Hotels
Very nice at a reasonable price.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Lena, Gestion de l’hôtel
Dear Barbara,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East
4 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
Customer service was great
Commentaires de Gestion de l’hôtel
17 mars 2024 par Lena, Gestion de l’hôtel
Dear Knaya,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and the join me in thanking you for your kind words. We take great pride in Comfort Inn Suites Ruston-East and the service we provide for all of our valued guest. We are so glad you enjoyed you stay. We look Foward to providing you with wonderful accommodations and experiences each time you are in town.Kind Regards,Lena H.Front Office SupervisorComfort Inn & Suites Ruston-East